Palacios en Los Baños

“WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again.”

“The worst hotel I've ever been to, I paid 80 dollars for one night and it should be a 1-star hotel the worst you can find, better than writing and seeing the photos I posted to see the reality of the hotel .The mini bar didn't work, the water in the sink wasn't clogged, the toilet poured water underneath, the air conditioning was from the 1850s and made noise that couldn't be sleep , the small lunch is better not to try, The water to drink you had to go out of the room to fill the jar,I had two...

“Staff very helpful ”

“It was okay, it could be better though. ”

“All 5 bathrooms were overflowing? Poor plumbing issues never addressed, rooms smells bad. The sad thing is that it’s known to the owners and all they can say is sorry. Unacceptable! Take it out of the rental market, fix the issue! Money grab!”