Habitación estándar, 2 camas Queen size, para no fumadores, refrigerador y microondas | Cortinas blackout, wifi y ropa de cama

Opiniones de Motel 6 Jeffersonville, In - Louisville

2 out of 5
Motel 6 Jeffersonville, In - Louisville
2012 Hospitality Way, Clarksville, IN

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 31 de 145 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 145 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 23 de 145 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 145 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 145 opiniones" "

5.6/10

Limpieza

6.6/10

Servicio y personal

5.0/10

Servicios

5.4/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ervys

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Everything is good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team , el 12 dic. 2023
Hi Ervys, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

4/10 Malo

Michelle

Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
There was a large stain on one of the beds. Cigarette burns on the other. The floors were greasy, sticky and dirty. I couldnt even wear socks in the room. The walls are paper thin, i heard EVERYTHING as if it was happening in my room. Also...some of the guests were slamming doprs ridiculously hard ALL night long. Wont be staying there again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Parina Patel, el 21 may. 2024
Good morning, MichelleThank you for making us aware of these problems. One thing I would like to tell you is that our wall is made of solid concrete. As per other guest slamming doors, is not in our control. if you would have asked the front desk staff member, they would have been happy to shift you in another room. Once again, our apologies to you for the inconvenience. I will train my housekeepers and laundry staff for the problems that you have made us aware of.thank you,

8/10 Bueno

Kathy, Jeffersonsonville

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I been here over a month and still paying taxes and not supposed to be when you stay at a hotel for more than 30 days u don't get charged taxes no more and I am still being charged I know this cause I live in hotel 2 years now
Se hospedó 7 noches en abril de 2024
Respuesta de Parina Patel, el 15 may. 2024
Dear, KathyYour reservation is confirmed through expedia.com, we have no control over the tax-exempt. Please contact expedia.com Any other questions related to service and your stay please contact the front desk.

8/10 Bueno

Kathy, Jeffersonsonville

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The price keeps going up and the room not worth it and I been here a month now and hotel supposed to stop charging you taxes and they won't do that for me. I know because I live in one for 2 years
Se hospedó 7 noches en mayo de 2024
Respuesta de Parina Patel, el 13 may. 2024
Thank you for bringing this to our attention. It is not in our hands to charge you taxes. You have made your reservations through a third party. Please become a member of G6 program and they will help you. they also will lower the rate.Thank you

2/10 Terrible

Kylie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charged $690 for 2 nights during Kentucky Derby. Smelled like stale cigarettes. Very noisy all hours of the night and you could see daylight in the gap of front door. They charged me an extra $100 on top of the $690. For what I have no idea. What a mess!
Se hospedó 2 noches en mayo de 2024
Respuesta de Parina Patel, el 10 may. 2024
I apologize for the inconvenience caused by the other guest. I also apologize for the about the price of the room. our priced were locked in for the derby weekend. the 100.00 was refunded to you. I will look at your guest folio and check room to fix the front door problem.thank you

2/10 Terrible

Kelli

Viaje familiar
The pictures on Expedia are not at all the rooms that are actually in the hotel. I got that at shift change to check in. The man coming on shift was so rude to the off going staff. It was strangely uncomfortable. The rooms are not clean—there was stuff on the walls & hairs in the bathtub.
Se hospedó 2 noches en mayo de 2024
Respuesta de Parina Patel, el 6 may. 2024
we apologize for the inconvenience. Our staff will be trained on these matters

2/10 Terrible

Ann

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
We booked 2 rooms for the Derby and felt so unsafe we only stayed one night. There was so much smoking and illegal drugs wafting into the rooms, very very loud, the rooms were dirty including hair in the sheets, lights that did not turn off. Scary
Se hospedó 2 noches en mayo de 2024
Respuesta de Parina Patel, el 6 may. 2024
Your safety is our priority. The police would have been called if you had to endured that much of disturbance. It was the Kentucky derby, and everyone were in the festive mood that weekend. Sorry for the inconvenience.

10/10 Excelente

Migdalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very courteous and pleasant!
Se hospedó 6 noches en abril de 2024
Respuesta de Parina Patel, el 4 may. 2024
Thank you for the encouragement we work really hard for the satisfaction of our customers.

6/10 Aceptable

kevin

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The environment was dark and elements of drug related community.
Se hospedó 2 noches en abril de 2024
Respuesta de Parina Patel, el 3 may. 2024
We have fixed our lights. Sorry, but we have to be fair to all guests. Staff is not informed of any drug activities.

8/10 Bueno

Nicky

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great stay for the price will recomend
Se hospedó 1 noche en abril de 2024
Respuesta de Parina Patel, el 3 may. 2024
thank you

10/10 Excelente

Samuel

Se hospedó 1 noche en febrero de 2024
Respuesta de Parina Patel, el 30 abr. 2024
thank you

10/10 Excelente

Arlene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Morel 6 in Jeffersonville is very clean. A very quiet environment. Safe and secure. Staff goes above & beyond. Friendly and curtious. I recommend this hotel establishment for anyone. They just had the parklng lot paved and redone. Looks good. The room are clean and neat.
Se hospedó 7 noches en abril de 2024
Respuesta de Brand Experience Team, el 30 abr. 2024
Hi Arlene, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

2/10 Terrible

Stephanie, GROVE CITY

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Parina Patel, el 30 abr. 2024
sorry for your experience. do give us a pleasure in treating you better

10/10 Excelente

Kathy, Jeffersonsonville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff quit
Se hospedó 7 noches en abril de 2024
Respuesta de Parina Patel, el 22 abr. 2024
thank you

4/10 Malo

Michaela

Se hospedó 3 noches en abril de 2024
Respuesta de Parina Patel, el 10 may. 2024
I apologize for the unsatisfactory experience you encountered at our property. Please give us another chance to make your experience better. I will give you a 10% discount next time when you choose to stay with us.Thank you

6/10 Aceptable

James

Se hospedó 4 noches en abril de 2024
Respuesta de Parina Patel, el 6 may. 2024
Thank you, for review.

2/10 Terrible

Christina

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only came here because it was conveniently near the KFC Yum center for my bday weekend. Traveled 2.5hrs away to this....the room tho was of ample size but it smelled like a complete ashtray, was dirty with hair on the bathroom floor...crap on the toilet...dirt in the sink...trash on the floor under the air conditioner. The shower curtain was held together with duct tape and there was only a bar of soap 😆 Nowhere in the descriptions did it say near a poor area or known to be a frequent visit with cops. Had people walking and constantly talking outside our door and pounding on walls. Went to get another pillow from the front desk and the clerk was crappy and handed us a DIRTY pillow. They were too lucky that the husband and I were too tired to fight at 1 am but I did give then the full load of issues when we checked out. They required a $100 deposit when checking in....that they apparently don't use it to repair. Won't come back because no one there wanted to make it right....i just got "I'll let management know."...
Se hospedó 1 noche en abril de 2024
Respuesta de Parina Patel, el 22 abr. 2024
Sorry, for the inconvenience caused! I will implement clerk training.

10/10 Excelente

Kathy, Jeffersonsonville

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had to put 100 dollars deposit and can not get it back till I checked out that I didn't like
Se hospedó 7 noches en abril de 2024
Respuesta de Parina Patel, el 22 abr. 2024
sorry, but it is our policy. thank you for your stay

4/10 Malo

Nipps

Viaje en grupo, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Terrible service
Se hospedó 1 noche en abril de 2024
Respuesta de Parina Patel, el 22 abr. 2024
we will train our staff.

2/10 Terrible

Jennifer L.

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The employee was very disrespectful and dishonest.I told him that nothing in the room was working except the running water and an overhead light.I asked him not to charge my card because I was leaving the hotel to find another place to stay and he had already charged my card without permission and was refusing to refund my money back to me.I asked to speak to his manager and when he finally decided to contact him I was told that I would have to deal with it tomorrow. I finally ended up driving back to my city
Se hospedó 2 noches en abril de 2024
Respuesta de Parina Patel, el 9 abr. 2024
Sorry, for the inconvenience. We recently taken over this property and are in the process of reorganizing the management and maintenance of the hotel I apologize on behalf of my staff. Please come and see us again when you are traveling through the area would like to serve you with a positive experience.

2/10 Terrible

Alanna

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
DO NOT STAY HERE ! Not a nice area! People in and out all night. Can hear people in rooms surrounding you! Very run down! King bed -two pillows! One bar of soap- no shampoo, lotion. Shower curtain falling off, toilet so scratched up wasn’t sure if there were feces on the seat! Room presented clean until you look closer. No breakfast, coffee, juice. Disappointed that EXPEDIA even represents them. Again, IT’S A HARD NO! Alanna VanHoeven
Se hospedó 1 noche en abril de 2024
Respuesta de Parina Patel, el 9 abr. 2024
Sorry, for your experience at Motel 6. If we were aware while your stay, our staff would have replaced the room for you. Also, the staff would have called the local police department for the nuisance. As we are transitioning from management to another. I want to assure you with a good hospitality service next time you are in our area. Please come and experience our service of serving you. once again sorry, our brand does not serve breakfast, only coffee from 6-10am.

10/10 Excelente

Madeline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Parina Patel, el 26 mar. 2024
thank you for bringing this to my attention. i will have it fixed as soon as possible.

10/10 Excelente

Juhi

Se hospedó 2 noches en marzo de 2024
Respuesta de Parina Patel, el 22 abr. 2024
thank you

6/10 Aceptable

carol

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
This was an average hotel but the area sort of scary at night. Didn’t have a remote for tv and finally got one we were asleep. Only two small pillows for 2 double beds had to request more. Very friendly staff is only good thing
Se hospedó 1 noche en marzo de 2024
Respuesta de Parina Patel, el 26 mar. 2024
thank you for your feedback. i will have the housekeeping fix it.

2/10 Terrible

Chris

Viaje de negocios, Viaje familiar con niños
Our room had no deadbolt lock, no remote for the tv, no smoke detector, it’s smelled terrible, the shower curtain rod was installed backwards and there was no plug to use the bath. Will never stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Parina Patel, el 26 mar. 2024
sorry for the inconvenience, the property is under new management, and we will fix your complaints.

8/10 Bueno

keicha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I just wanted to thanks Alfred for the welcome and the hospitality for me and my family
Se hospedó 2 noches en marzo de 2024
Respuesta de Brand Experience Team, el 25 mar. 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Darkin

Se hospedó 1 noche en marzo de 2024
Respuesta de Parina Patel, el 31 mar. 2024
sorry for the inconvenience

10/10 Excelente

Tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 8 mar. 2024
Hi Tiffany,Thank you for the excellent rating!! Maz K.#Team6

8/10 Bueno

Samuel

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de Brand Experience Team, el 8 mar. 2024
Hi Samuel,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Carlisha

Viaje familiar
No le gustó: Servicio y personal y comodidad de las habitaciones
Defination of Motel
While the room was decent at first glance upon further inspection this stay lacked. The towels were very stained. One of the sheets on the bed had some unknown substance in it. My stay lasted 4 days and I was told the only way for me to get a trash bag to replace the full one I had was to leave the room for them to clean it. They adamantly refused to provide the basics. Upon check-in I was all but instructed to pay it in cash. At 10am I was all but rushed out of my room because the cleaners were ready to clean my room. Even though checkout is at 11am. After being basically forced out early I go to retrieve my $100 deposit. They misplaced the envelope they had put the money in. Not the best experience.
Se hospedó 3 noches en febrero de 2024
Respuesta de Brand Experience Team, el 29 feb. 2024
Hi CarlishaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excelente

Tiffany

Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 8 mar. 2024
Hi Tiffany,Thank you for the amazing review!Maz K.#Team6

6/10 Aceptable

Alan

Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 8 mar. 2024
Hi Alan, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Terrible

Susan

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I was alone with my dog and did not feel safe. Strangers hanging around the property.
Respuesta de Brand Experience Team , el 6 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Marlene

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Marlene

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

ashley

Le gustó: Limpieza y servicio y personal
A basic hotel. Nothing extraordinary yet nothing I could say that was bad but I wish there was a refrigerator and microwave in our room.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team , el 20 ene. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excelente

Roy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

Mechelle

Se hospedó 1 noche en enero de 2024

4/10 Malo

Joshua

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Linda

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Parina Patel, el 26 mar. 2024
Sorry for the inconvenience, thank you for the feedback.

10/10 Excelente

Albert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The management is smart and fair, Very good people run and maintain this facility.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 5 dic. 2023
Hi AlbertWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 Terrible

Trena

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible stay
The hotels bathroom was really nasty sheets was not clean. There was people running up and down the hallway, slamming doors all night long, and there was a fire outback of the hotel and the fire department had to make us leave.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 21 nov. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Malo

James

A deposit was required-not unusual. However the staff refused to give a receipt for the deposit or for room charges.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nancy Y., el 21 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Leslie

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dangerous for women, do not stay here. A persons short hair was all over my pillow, bedding was clearly not changed. Doors were flimsy and it’s the first time in a while I’ve felt scared to be somewhere. Had “missing persons” poster in the lobby so that’s the greeting you get when you walk in. Definitely felt like a place people could go missing from. Sketchy people outside all night laughing and talking and being loud. At a dead end street and felt dangerous.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 15 nov. 2023
Hi Leslie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Malo

Piotr

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean and efficient. Police showing up in middle of the night did not help sleep.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 7 nov. 2023
Hi Piotr, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Terrible

Jeffery

No le gustó: Limpieza
Wasn’t clean
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 31 oct. 2023
Hi Jeffery, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Bueno

jimmy

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Estefita

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Bashir

Viaje familiar
Le gustó: Servicio y personal
It was an overnight stay, I would say OK for the price.
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team , el 24 oct. 2023
Hi Bashir, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Aaron

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023