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Opiniones de The Masons Arms

4 out of 5
The Masons Arms
Cornmarket, Louth, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 66 de 106 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 106 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 106 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 106 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 106 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

8.0/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The mason arms is a great hotel. I stay in alot of hotel's due to work and this is one of the better ones. Being a non chain the room's are stylish and characterful at the same time. I had an old fire place in my room! Nespresso coffee machine! Excellent shower, very powerful, could have stayed in there for hours. A minor negative, no onsite parking, however a few council car parks within a 5min walk and hotel can issue free parking. If you have a lot of luggage you could drive to front of hotel, off load and then park up I guess. A slightly bigger negative, the bar and restaurant closed at 5pm (a little strange for a hotel), but Louth has loads of great bars and restaurants so enjoyed a stroll around in the evening. Also breakfast doesn't start till 8, so not great if you need to be gone prior to. 7 would be a better time to start. Still wouldn't put me off staying again!
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

D

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
This is not a bad review ,,, but
First, the staff were all very helpful and pleasant. The place was clean. The bed was comfortable. You must understand this place was built over 120 years ago - it still has some of that charm, and the rest seems to have been updated piecemeal, as the need has arisen. So far, so as expected. But the restaurant hours are a little bizarre - they basically don't serve evening meals. OK, there are plenty of places in Louth, I suppose - weather permitting. But watch out for the shower tap that comes off in your hand, or the broken flush on the toilet. I guess you could say the place is packed with eccentric charm, but you know what? I may even risk another stay!
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Robert

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cliente verificado

Viaje de negocios
No car park on site
No car park on site * I think it’s really important to be transparent about the amenities of a hotel within the listing to advise the person that is booking what is available. As a solo female business travelling , I choose hotels with car parks , however this hotel do not have a car park. They let you use a council which is around a 5 min walk away across town. For me personally ,To feel safe I always book to have a car park so I don’t have to find my way in the dark alone once I have arrived. Jess on reception was lovely and walked back with me from the car park but it’s just my one non negotiable. I did discuss this with the hotel and they said it’s hotels.com that have caused this due to not being able to state that it’s not on site. I think morally it should be removed from the page to help others.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Helen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was spotless, the bedding and towels were very good. The bed was very comfortable and our room was quiet. The Masons Arms is convenient for the town centre and parking. The only negative point was that we could not have breakfast earlier than 8am.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

ANDY

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Andy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very welcoming and helpful. A very friendly reception
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room was nice and clean , bed comfortable. And overlooked the shops . We could do the stairs , some people might not be able to climb the stairs to the room Gentleman on the desk was polite and friendly. Breakfast was enjoyable , helpful staff An enjoyable stay .
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Timothy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel. But no onsite parking or evening meal!
The rooms are spacious and well equipped with plenty of 3 pin and usb power points. Being a coffee snob and working in my room until late it was great to have a Nespresso coffee machine available. Great shower with nice toiletries. The only gripe is that it states there is "free on site parking." there isn't! You have the use of a car park a few minutes walk away, which the reception desk registers you for, however the information on the web site is mis-leading and a bit of an inconvenience when you have a lot of luggage to take back and forth to the car each day over a three night stay? The other big disappointment was that although it has a restaurant, they do not serve food past 6pm. There is a burger place to the back, which is part of the hotel, but the food comes in takeaway packaging?
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Susanne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for exploring the area
Very helpful and friendly staff who rearranged bookings so that a bath was available.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

gerald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Gillian

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Disappointing would be nice to have a mini bar in the room due to the bar closing so early. Breakfast was also not great, my poached eggs were undercooked on my eggs florentine. After sending it back when my replacement came it was awful the egg were hard the muffin was so tough I couldn’t cut it. I was very disappointed The bed definitely needs changing as it’s definitely seen better days and the pillows are as flat and hard as a concrete floor. We travel a lot and this hotel definitely needs some TLC
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location, lovely hotel.
Stayed for three nights, only issue was I had a font room and the market was set up from 6am on the Wednesday morning, very noisy. Not the hotels fault but if staying on a Tuesday night request a rear room! Breakfast service was also slow, not busy and over 30 minutes wait on all three days. Food very good though.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good breakfast, quiet rooms. Our room was very hot during July stay although a freestanding fan was provided in room which helped at night. The bathroom was very small and narrow which made washing/showering difficult and the sink was minute and with the soap dispenser immediately over sink it was extremely difficult to wash and clean teeth.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We found the overall stay very easy and the staff could not of been more helpful. We would not hesitate to stay here again .It is a very nice location and we felt very well looked after .
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Denis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All is Perfect !
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable but very noisy.
Very friendly welcome, room 5 comfortable but noise from bar opposite and music kept us awake until 00.45. As it was hot and we needed to open the bedroom window. Will not be staying again.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Mike

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Unable to access hotel as road blocked off. Parking was 1/4 mile away in public car park. Room was on 2nd floor with no lift and we had lots of luggage. Worst of all, bar/restaurant closed at 6pm as they only operate through the day!! We had to find something to eat/drink in the town on a Monday night. Why did this place get 9.2 rating out of 10????? On plus side, room was comfortable and staff were friendly.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Clare

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really lovely hotel. Very friendly and helpful staff. Room was very clean and modern. Delicious breakfast with decent coffee options. If we ever find ourselves in Louth again, it would be without hesitation we'd stay again.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

nora

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Phill

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

robert

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel in middle of town.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not Informed
We had a good stay but was informed that due to kitchen refurb there was no meals on the first night but this was also the case on the second night. on leaving we mentioned this but was informed that they did not do meals at night. if we were informed of this then we would never have booked the stay as we struggled to get a meal on the Tuesday as most places were shut.
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

colin

Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Marc

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

J G

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Keith

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Very friendly and helpful staff. Dining room closed due to a function that evening but I was offered recommendations in walking distance. Excellent soundproofing and couldn't hear a thing.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Duncan

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lovely
Lovely hotel right in the middle of Louth. Bedrooms are big and really nicely decorated and kitted out. Bathroom was spacious too. To top it all, one of the best hotels breakfasts ever.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good work Ben
Checking in closes at 8.00pm. I advised the hotel I would arrive at 8.00pm and then had to walk to the hotel, so I arrived at 8.05pm. Ben waited for me to give my keys directly, to the room and hotel front door. Which was great. I asked for a iron/ iron board and Ben fetched both and brought them to my room. Breakfast was excellent with good quality ingredients. Served by Ben.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Margaret

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Craig

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Robert

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
COULD be so lovely.
Lovely hotel, given a warm albeit a little awkward (the previous guest hadn't returned the key) welcome. As lovely as the hotel is, with great potential and friendly staff, our stay went downhill from there. 1st morning we ordered breakfast, although relaxed I thought 30+ minutes was a little excessive to wait, when it did arrive we were served salmon instead of bacon, it was dealt with promptly although did extend the wait further. My husband ordered firm yolk, perfect, I ordered mine as normal, unfortunately I had to scrape some of the uncooked egg white out. We went out for the day, on our return, approx 4pm, the room had not been serviced, we weren't fussy about clean towels or the bed being made, but clean coffee cups, replenished coffee and toilet paper were required, on visiting reception, this was dealt with promptly. Night 2 (saturday), horrendous, the hotel is situated next to a micro-pub, which played very loud music until the early hours, which inevitably we had to close the window (in an already warm room). My husband phoned the out of hours emergency number (the hotel is unmanned at night) to ask advice and allow them to listen to the noise pollution we were experiencing, there was no reply on the EMERGENCY number. It was dealt with the following morning, where a £40 goodwill gesture was refunded. Breakfast 2, ordered firm yolk to prevent repeat of previous morning. My egg white was so burnt I couldn't cut through it. Over 30+ mins again.
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay in Louth
We now stay regularly at The Masons Arms when visiting family in the area. We always enjoy a warm welcome and the hotel continues to impress. The modern design is sympathetic to the history of the hotel. The central Louth location is great with access to all the local amenities. The off-site car park within easy walking distance allows for escapes to the surrounding country.
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Boyd

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quality in centre of Louth
Lovely rooms, in centre of town. Staffing shortages prevents them from opening bar in evening for food or drink, which is a shame as it looks good. Also means breakfast doesn't start until 8am but you can ask in advance for them to make up a takeaway breakfast.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay at Masons
Hotel well situated in centre of town. Parking about 5 minutes away but free through hotel. Had late afternoon meal that was very good. Shame not open later but strange times! Service and quality very good. Room very nice and comfortable. Breakfast good choice. Food good but could be better. Could have been hotter and slightly more cooked.( Sausage and bacon) Still enjoyed! and would recommend.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent place to stay and eat
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely receptio ist
Late check in meant the reception was closed but excellent communication from the hotel meant check in was very smooth
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Staff
Wonderful staff, who were extremely polite, helpful and welcoming.
Se hospedó 2 noches en septiembre de 2021

8/10 Bueno

Stephen

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice spacious room with very comfortable bed and pillows. Very good en-suite with rain shower.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Lucy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Easy check in, comfortable beds, located right in the middle of Louth. Good breakfast and friendly staff. Would recommend.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to stay
Nice place to stay. Friendly staff , clean room. Good breakfast choices . In town centre
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel in a very nice area. Staff very friendly. Lots of pubs and restaurants all in walking distance
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Abbi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely central location in the Cornmarket / Market square. We received a very friendly and welcoming by the staff on arrival and were shown to our room. Here we found a very comfortable bed in a clean and modern room with a rainfall shower and large fluffy towels. Nothing was too much trouble and a great hearty freshly cooked breakfast each morning. Noisy at night as the local louts off Louth wizz around the streets in their cars with noisy exhausts - surely the police could clamp down on this as very antisocial?? Seems to be a local trait. Louth itself is a great town and close to the coast which we visited a couple of times too. We highly recommend this hotel and would go back again.
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Central location, yet quiet and relaxing. Clean and comfortable rooms. Service in the restaurant a bit slow, otherwise no complaints.
Se hospedó 3 noches en mayo de 2021

8/10 Bueno

mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable and clean but room was very small.
Se hospedó 1 noche en mayo de 2021