Rua Rei Katyavala, Cond. Rei Katyavala, Maculusso, Bloco A, Luanda
Opiniones
8.2
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 17 de 42 opiniones" "
10 - Excelente
17
Puntuación de 8, es decir, Bueno. Basada en 17 de 42 opiniones" "
8 - Bueno
17
Puntuación de 6, es decir, Aceptable. Basada en 5 de 42 opiniones" "
6 - Aceptable
5
Puntuación de 4, es decir, Malo. Basada en 1 de 42 opiniones" "
4 - Malo
1
Puntuación de 2, es decir, Terrible. Basada en 2 de 42 opiniones" "
2 - Terrible
2
8.6/10
Limpieza
8.4/10
Servicio y personal
7.2/10
Servicios
8.4/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Alberto
Viaje de negocios
6 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Viaje de negocios
Sin lugar a dudas, por relación calidad-precio es el hotel ideal para quedarse en Luanda. Se encuentra a 10 minutos del aeropuerto, en una zona tranquila con bancos, tiendas, supermercados y restaurantes. Las habitaciones son enormes, la cama comodísima y el hotel está realmente limpio. Se puede pagar con VISA internacional, algo poco común en Angola. El restaurante es tipo buffet y es bastante correcto.
Alberto
Se hospedó 1 noche en julio de 2022
Respuesta de Front Desk Team, el 6 ago. 2022
Estimado Sr. Alberto,
Muchas gracias por tus palabras. Estamos muy contentos de que haya disfrutado de su estancia y haya quedado satisfecho con nuestra relación calidad-precio.
Esperamos poder contar con su presencia la próxima vez que venga a Luanda.
Atentamente.
Equipo de recepción.
8/10 Bueno
Marcelo, Rome, Italy
29 jul. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel is very well located. The staff is very friendly and helpful.
The rooms are very spacious with modern appliances.
There is parking available.
My only complaint is that during the week I was there only on of the elevators was operational.
Would recommend, especially for longer stays.
Marcelo
Se hospedó 6 noches en julio de 2018
8/10 Bueno
Jessica
12 feb. 2024
Le gustó: Limpieza y servicio y personal
For Angolan Standards this hotel is fantastic. The elevator worried me, as it was jerky. There was no proper coffee.
The staff were very helpful especially if they spoke English. The hotel was very clean.
Jessica
Se hospedó 3 noches en febrero de 2024
Respuesta de André Afonso, el 19 feb. 2024
Dear Mrs JessicaThank you for your time and your choice. We apologise for the incidents during your stay, we are working to improve them.Best RegardsRK Suite Hotel
10/10 Excelente
Martin
Viaje de negocios
23 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Martin
Se hospedó 2 noches en enero de 2024
Respuesta de André Afonso, el 19 feb. 2024
Dear Mr. Martin Good Day Thank you very much for your choice. We hope to receive you in the near future.RegardsAA
2/10 Terrible
FEI
Viaje de negocios
9 nov. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst experience ever, smelly in the room, extremely noisy is the biggest problem, noise waking me up extremely early. Service and attitude of reception solving the problem is extremely poor.
FEI
Se hospedó 2 noches en noviembre de 2023
Respuesta de General manager, el 13 nov. 2023
Dear Fei,First of all please accept our apologies for your unpleasant experience.These two complaints are a surprise as it is the first time someone complains about smell and noise.Within more than 80 reviews, smell and noise have never been an issue.We will look on these two things to understand what happened and guarantee that whatever was the problem, it will not happen again.Kind regards.RK SUITE HOTEL
6/10 Aceptable
Bashar
Viaje de negocios
29 oct. 2023
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
The staff were helpful and friendly.
Bashar
Se hospedó 9 noches en octubre de 2023
Respuesta de André, el 9 nov. 2023
Dear Mr. BasharThank you very much for your visit. RegardsRK Suite Hotel
2/10 Terrible
Abdoul Nasser
16 oct. 2023
Abdoul Nasser
Se hospedó 5 noches en octubre de 2023
Respuesta de RK Suite Hotel, el 9 nov. 2023
Thanks for you time Mr. AbdoulRegardsRK Suite Hotel
10/10 Excelente
Torsten
12 may. 2023
Torsten
Se hospedó 5 noches en mayo de 2023
Respuesta de Moio Quiala, el 24 may. 2023
Dear Mr.Torsten,We appreciate and thank you for your preference.Kind Regards.
8/10 Bueno
Baris Cem
Viaje de negocios
10 abr. 2023
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
A Safe Choice in Luanda
I always prefer to stay there when I am visiting Luanda by myself for business. The hotel is at a very convenient location and the stuff is always helpful.
Baris Cem
Se hospedó 7 noches en abril de 2023
Respuesta de André Afonso, el 13 abr. 2023
Dear Mr. BarisThank you very much for your note. We hope to receive you repeatedly.
10/10 Excelente
FLAVIO
30 mar. 2023
FLAVIO
Se hospedó 3 noches en marzo de 2023
Respuesta de Front Desk, el 5 abr. 2023
Dear Mr. Flavio, Thank you for your appreciation.Kind regards.RK Suite Hotel
6/10 Aceptable
Nsuku
25 sept. 2022
Nsuku
Se hospedó 3 noches en septiembre de 2022
Respuesta de Front desk, el 26 sept. 2022
Dear Mr. Nsuku,Thank you for your review.We regret to hear you didn't like our hotel as much as 90% of our guests, and we apologize for that.We would appreciate very much if you could let us know what you disliked and where we can improve, as most of our reviews are above 8.5.Kind regards
8/10 Bueno
Ravi
8 sept. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ravi
Se hospedó 3 noches en agosto de 2022
Respuesta de André Afonso, el 21 sept. 2022
Thank you very much for your rate Mr. Ravi.KindlyRK Suite Hotel
8/10 Bueno
KENNETH
Viaje de negocios
14 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it was a nice place
KENNETH
Se hospedó 6 noches en agosto de 2022
Respuesta de Front desk, el 17 ago. 2022
Dear Mr. Kenneth,
We appreciated your comment.
Thank you for staying with us.
Kind regards.
RK SUITE HOTEL
4/10 Malo
Charles
Viaje de negocios
27 jun. 2022
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The rooms are clean and spacious and the buffet meals were good, but beware as check out can be very stressful, especially if you are in a hurry. I had to enter card details on a keyboard behind the reception counter and both Visa and MC cards were rejected. Cash was not an option due to ATM withdrawal limits and eventually I did an international transfer from my bank account.
Charles
Se hospedó 1 noche en junio de 2022
Respuesta de André Afonso, el 28 jun. 2022
Dear Mr. Charles,
Good Day,
Thank you for your feedback and we´re sorry that you´ve experienced unsual situation. We´re working to improve our services.
Kindly,
RK Suite Hotel
8/10 Bueno
Kaku Attah
14 jun. 2022
Kaku Attah
Se hospedó 1 noche en junio de 2022
Respuesta de André Afonso, el 20 jun. 2022
Thank you very much Mr. Kaku Attah
10/10 Excelente
ELISABETH
Viaje de negocios
31 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luanda uma surpresa boa
O hotel é bom. Atendimento perfeito. No quart algumas coisas não funcionam..mas é só questão de cuidado. A limpeza é media. Mas o pessoal da recepção é perfeito. O café da manhã é muito bom e o restaurante tem preço bom e otimo Atendimento.
ELISABETH
Se hospedó 8 noches en mayo de 2022
Respuesta de André Afonso, el 12 jun. 2022
Boa noite Prezada Elizabeth
Os nossos cumprimentos e agradecimentos pela escolha em nossa unidade.
Att,
6/10 Aceptable
Kenneth
Viaje de negocios
18 may. 2022
Le gustó: Limpieza
I like the receptionist who worked hard to provide information. I wrote a note of praise to the manager.
Kenneth
Se hospedó 26 noches en abril de 2022
Respuesta de André Afonso, el 11 jun. 2022
Dear Customer,
Good Day
Our team is delighted to be your choice for your stay.
We hope to see you soon again.
10/10 Excelente
peter
Viaje de negocios
11 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff
peter
Se hospedó 4 noches en diciembre de 2021
Respuesta de André Afonso, el 15 dic. 2021
Dear Mr: Peter
Thank you very much for rating us. We hope to receive you repeatedly. Please feel free to mention things you would like to have changed at our Hotel
Kindly
10/10 Excelente
Cliente verificado
Viaje en grupo, Viaje de negocios
4 mar. 2020
Le gustó: Limpieza y servicios
Very nice modern facility, with kitchen amenities. Just needs more electric outlets.
Great staff.
Keep up the great work!
Cliente verificado
Se hospedó 1 noche en febrero de 2020
Respuesta de André Afonso, el 4 mar. 2020
Dear Mr/Ms
Greetings from RK Suite Hotel
Thank you very much for your words. We are working on improvement of the services.
10/10 Excelente
Cliente verificado
Viaje de negocios
24 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel staffs are friendly and helpful. Rooms are clean.
Cliente verificado
Se hospedó 5 noches en enero de 2020
Respuesta de André Afonso, el 24 ene. 2020
Thank you very much dear Mr/Ms
We appreciate your feedback.
Kindly,
RK Suite Hotel
10/10 Excelente
nicoletta
23 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nicoletta
Se hospedó 2 noches en noviembre de 2019
Respuesta de Sandra Oliveira, el 25 nov. 2019
Thanks for staying with us. We appreciate your feedback!
8/10 Bueno
Dércio
Viaje de negocios
12 nov. 2019
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Dércio
Se hospedó 7 noches en noviembre de 2019
Respuesta de Front desk, el 13 nov. 2019
Caro Sr. Dércio, bom dia.
Obrigado pela sua avaliação.
Aguardamos sua próxima visita.
Obrigado.
8/10 Bueno
Dércio
22 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dércio
Se hospedó 5 noches en octubre de 2019
Respuesta de Sandra Oliveira, el 23 oct. 2019
Dear Mr. Dercio,
Thanks for your review.
Br
Sandra Oliveira
10/10 Excelente
Fernando
Viaje de negocios
23 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing, pleasant, and comfortable
RK Suites is an excellent hotel, very well located in Luanda Downtown. Employees are friendly, always ready to help, the kitchen is quite simple but very good, and the rooms are very clean and modern. The bed could be a little bit more comfortable but nothing to complain. I will definitely recommend this option. For family trips it is affordable, and for business trip it is possible to work with colleagues in the living-room (each unity has in fact a living-room completely separate from the room).
Fernando
Se hospedó 26 noches en agosto de 2019
Respuesta de André Afonso, el 30 sept. 2019
Dear Mr. Fernando
The Hotel team is delighted by taking your time to write us.
Your view point is very important to keep improving our services. We hope to accommodate you repeatedly.
Best regards,
8/10 Bueno
Cliente verificado
25 jul. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en julio de 2019
Respuesta de Sandra , el 1 ago. 2019
Dear Sir / Mam
Thank you very much for your feedback. We hope to see you again.
Kindly regard
Sandra Oliveira
8/10 Bueno
Cliente verificado
16 jul. 2019
Le gustó: Limpieza, servicios, condiciones de la propiedad
Cliente verificado
Se hospedó 6 noches en julio de 2019
Respuesta de Sandra, el 1 ago. 2019
Dear Sir / Mam
Thank you very much for your feedback
Wr hope to see you again.
Kindly regards
Sandra Oliveira
8/10 Bueno
S S
12 jul. 2019
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
S S
Se hospedó 3 noches en julio de 2019
Respuesta de Sandra, el 1 ago. 2019
Dear Sir / Mam
Thank you very much for your feedback. We hope to see you again.
Kindly regards
Sandra Olvieira
8/10 Bueno
Cliente verificado
12 jul. 2019
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice facilities. Reasonably priced. Room rate included one way free transfer from the airport. Considering the security of Angola, it was a great service, however, the transfer back to the airport was not free, and it costed USD 50!!! (Note the airport is relatively near from the downtown and it is only 15 minute ride from the hotel.) The hotel should at least indicate the price for the transfer at a booking website as it shows "free transfer" on the hotel selection screen on Expedia.
Cliente verificado
Se hospedó 2 noches en julio de 2019
Respuesta de Pascoal, el 18 jul. 2019
Dear customer,
First of all we would like to thank you for staying with us.
We are sorry if the value was not within your expectations, but it is the usual price in Angola for all hotels.
Please observe we are the only hotel that offer the transfer from the airport to the hotel, as we believe this will make our customers feel safer when arriving in Luanda.
We do not indicate the transfer value "back to the airport in the booking site because it is an additional service that can be ordered or not by the customer in the front desk, where the customer will check the price and decide with it is worth or not.
We also verified with Expedia and in their site shows "free one-way airport transfer".
I would like to offer you both transfers next time you come to Angola.
Kind regards.
Nilson Pascoal
10/10 Excelente
Cliente verificado
Viaje en grupo, Viaje de negocios
17 may. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer care and overall room setup is better than most in Luanda
Cliente verificado
Se hospedó 4 noches en mayo de 2019
Respuesta de Nilson, el 24 may. 2019
Dear customer,
We appreciate your comments an hope we can keep improving our services to serve you even better.
Kind regards.
RK Suite Hotel
8/10 Bueno
Cliente verificado
17 dic. 2018
Cliente verificado
Se hospedó 1 noche en diciembre de 2018
10/10 Excelente
Cliente verificado
19 nov. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shaky outside but amazing inside, will stay again
Not a nice area and the outside not nice, but once you are inside, it is totally a different story.
Very clean, modern looking hotel. I enjoyed my stay here and their airport shuttle service. Good food as well.Will stay here again.
Cliente verificado
Se hospedó 1 noche en noviembre de 2018
Respuesta de NP, el 21 nov. 2018
Dear Sir/Madam,
We are happy you appreciated your stay with us and we look forward to receive yo again.
Kind regards.
Nilson Pascoal
8/10 Bueno
Elizabeth
31 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable rooms, friendly staff
Huge, comfortable rooms, with kitchen area (although not many utensils to prepare food, and no kettle). No toiletries, but everything was clean, the staff friendly and very good breakfast. Free pick-up from the airport too. Wifi poor in rooms at times, but usually fine in reception
Elizabeth
Se hospedó 5 noches en octubre de 2018
Respuesta de NP, el 21 nov. 2018
Dear Miss Elizabeth,
Thank you for your comments.
We regret you bad experience with quantity of kitchen utensils. We will address this issue as well as toiletries you didn't find.
Regarding the WIFI sometimes we do have latency issues with local providers, a problem that affects all companies in Angola due to small international band access.
We hope we can receive you again in the future with this issues solved.
Kind regards.
Nilson Pascoal
8/10 Bueno
Cliente verificado
6 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business Trip in Angola
The apartment is clean and has sufficient facilities.
Cliente verificado
Se hospedó 6 noches en julio de 2018
10/10 Excelente
NORMAN
21 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luanda has some challenges for hotel quality, but Aparthotel RK was a shining star. Great service, good wifi, aircon, cable TV, full kitchen with modern applicances, good breakfast, English spoken, and in a nice area with several good restaurants within easy walking distance. I will be returning to this property in the coming months. Tip to hotel: Give us a few more kitchen utensils!
NORMAN
Se hospedó 4 noches en mayo de 2018
Respuesta de RK Manager, el 1 jun. 2018
Dear Sir,
We're very gratefully with your words, because our priority is always the customer.
Regarding your tip, in a next time pelase keep in touch with the reception and we'll do our best
10/10 Excelente
mutnam
10 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyable stay, friendly staff and great breakfast. Good location for downtown Luanda.
mutnam
Se hospedó 4 noches en abril de 2018
Respuesta de RK Manager, el 1 jun. 2018
Dear Sir,
Thank you for your kindly words and hope to see you again
6/10 Aceptable
Cliente verificado
6 mar. 2018
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It took me 20 minutes to check out.
Despite having paid at check-in.
Room, Wifi very good.
Cliente verificado
Se hospedó 4 noches en febrero de 2018
10/10 Excelente
Randall
25 mar. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Randall
10/10 Excelente
Cliente verificado
22 mar. 2017
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Best value
Best value in Luanda for spacious condo style stay
Cliente verificado
Thanks for your comment
Bpr
RK Aparthotel
8/10 Bueno
anthony
14 ene. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones