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Opiniones de Knights Inn Lumberton

2 out of 5
Knights Inn Lumberton
3589 Lackey Street, Lumberton, NC

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 25 de 94 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 36 de 94 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 20 de 94 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 94 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 94 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

6.4/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hydia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall stay was fine. Was traveling south so only stopped for rest. Left early next morning so didn't get a chance to see breakfast offerings. Rooms are rehabed and comfortable. I was a little turned off when I checked in because all interaction with receptionist was thru a plexiglass screen, and I couldn't even enter the lobby. This was not an issue and I understand with Covid or other issues they felt uncomfortalbe with. I would stay there again if my travels take me there.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jennie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommend
Nice and peaceful stay.
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Eric

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Douglas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect overnight stay traveling I-95. Desk clerk was friendly, room was clean and comfy bed .
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Ernesto

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Brian

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Brian

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Eww
Older place, which might be ok, but also filthy. Dead cockroaches in the room. Stand alone AC unit which was loud. and took 20 minutes to get the room to a livable temperature after check in. Front desk charged $25 for a pet. No pool. No breakfast. No sanitation. 3 strikes.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Shauna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's clean and very quiet
Se hospedó 2 noches en junio de 2023
Respuesta de Chris Patel, el 29 jun. 2023
Thank You for your wonderful comments. We hope to see you next time in town.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My van was filled with my valuables, felt safe parked in front of the office, was well lit. Room was clean.
Se hospedó 1 noche en abril de 2023

4/10 Malo

Gilles

Le gustó: Condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Déçu
Très bruyant , espace sous la porte d'entrée donnant accès aux insectes
Se hospedó 1 noche en abril de 2023

8/10 Bueno

sophie

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Shatisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022

4/10 Malo

maryfran

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Emily

Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Ginette

Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Kenneth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and close to everything
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Andrew

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
check sheets for droppings
Se hospedó 1 noche en octubre de 2021
Respuesta de Chris, el 16 oct. 2021
Dear, Sir we apologies for any inconvenience caused during your stay. However, nothing was made aware of your disappointment in our services. If we had known we would defiantly have solved the problem. Thank You

2/10 Terrible

Ileana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't Stay at the Knights Inn "MOTEL"
First of all this was not a hotel it was a motel. This hotel was way overpriced. We paid $75 for the night for this room which I felt should have been a lot cheaper. I would not recommend this motel on your site my wife and I was very uncomfortable there. And the outside of the hotel is very sketchy
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Cliente verificado

Viaje con mascota, Viaje familiar
No le gustó: Limpieza y servicio y personal
not friendly
Se hospedó 1 noche en julio de 2021
Respuesta de Chris, el 12 jul. 2021
Dear, Guest we would like to apologize for the personnel being unfriendly during check in time. We will make sure this concern is addressed in the appropriate manner and such things like this does not happen in the future.

8/10 Bueno

Dave, New Jersey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was right off the highway. Right next to the on ramp so not very quiet.
Se hospedó 1 noche en noviembre de 2020

6/10 Aceptable

david

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Mattress was terrible
Se hospedó 1 noche en septiembre de 2020

2/10 Terrible

Taylor

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would NOT stay here again
We checked in late at around 3am. I only had to wait a few minutes at the front desk for someone to come check us in. When we entered our room it was easily 100 degrees. SO hot. It took about 30 minutes for the AC to even start blowing semi cold air. The room smelt terrible. The sheets were stained and there was hairs under the covers so I think it’s safe to say it wasn’t cleaned.
Se hospedó 1 noche en julio de 2020

8/10 Bueno

John

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Furniture was antiquated the room was adequate for price paid
Se hospedó 1 noche en mayo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Intéressant qualité/prix malgré un tapis de douche sale ou taché.
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Miko

Le gustó: Servicio y personal y condiciones de la propiedad
A bed sheet had a stain and hole from cigarette burn that was used but clean. Should have discarded it.
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great, but sound proofing could be better
While it was great, the door want sealed for sounds, so I heard the passing of cars and emergency sirens all too easily.
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean room. Bathroom was spotless. Floors look updated as well as toliet. Shower had great water pressure. The cleaning maids were very courteous and willing to help with whatever we needed. Quiet area but heard a little of the highway noise but was not a bother to us.
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Raquel, Lumberton

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was really clean and location is very convenient
Se hospedó 1 noche en agosto de 2019
Respuesta de Chris, el 12 sept. 2019
Thank You for your comments

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had 2 adults and 2 children. There were only 2 towels, and a half roll of toilet paper. Under the sheet was a hard piece of something that might have been food or something else. The phone didn't work so I couldn't call the desk. We got in really late so I went to the desk in the morning to discuss (nicely) my disappointment. The receptionist, the same one from late last night said he told me the phone didn't work and I should have come up to the front desk. It was after 11:30 and we were already ready for bed. He basically called me a liar when I said, no one told us the phone didn't work. I will never stay at a Knights Inn again. Even the 8yr old thought it was disgusting.
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Relations, el 9 ago. 2019
We strive to always deliver superior service and comfortable accommodations to every guest who stays with us, and we deeply regret any perception that this was not the case. Please also accept our apologies for the issues you've encountered with your room, along with the perceived rudeness from our staff. Rest assured, we will deliberate on your highlighted concerns to ensure that something similar will not happen to future guests. Again, we are sorry that you did not experience the stay and hospitality that we aim to provide everyone whom we are lucky enough to serve.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de Chris, el 12 sept. 2019
Thank You

2/10 Terrible

Dildar

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Front desk manager was very rude and showed a lot of attitude when we simply asked to check in a few minutes early. Not friendly service at all and won’t be returning.
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Relations, el 3 ago. 2019
Dear Dilday, On behalf of our team, please accept our apologies for any perceived rudeness by our staff. We strive to ensure the best experience is provided to every guest. Rest assured that we'll keep this in mind moving forward to ensure that something similar will not happen to future guests. We are sorry that you did not experience the stay and hospitality that we aim to provide everyone whom we are lucky enough to serve.

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Since the room was the last pet friendly place that had a vacancy we had to take it, even though the floors were spongy. There was a coffee maker but no pot, a tissue holder, but no box of tissues. The beds and pillows obviously hadn't been replaced for 15-20 years they were full of lumps and you could feel the springs in the beds. I ran the water for a long time, trying to get some cold water for my dog and never did. The towels were thin and considering that they charged $15 dollars for my dog, they should have provided her a towel. Oh, I forgot to mention the room could have smelled better.
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Relations, el 31 jul. 2019
We always aim to deliver a great night's sleep, so it is unfortunate that our accommodations weren't to your preference. We apologize that your amenities seemed to be incomplete, as this is not typical of our standards. We have passed your comments along for review, and would love an opportunity to change your perceptions should you return to Lumberton.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en julio de 2019
Respuesta de Chris, el 12 sept. 2019
Thank You

10/10 Excelente

Laine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent
Stayed here for a quick night while on a road trip. Really great expierence, right off the highway so near food and gas. Alow dogs for a cheap fee which is always helpful for those with multiple large dogs. Front desk open 24 hours for those arriving late. Forgot my necklace there and returned with no problem to retrieve it. Overall great stay for a great price
Se hospedó 1 noche en julio de 2019
Respuesta de Chris, el 12 sept. 2019
Thank You very much for your kind comments. We look to see you next time in town

8/10 Bueno

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice clean but very empty kinda made it alittle spooky
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Omega Piezo Tech

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Cliente verificado

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Despite it’s plain appearance, The Knights Inn in Lumberton, NC was exactly what we needed to break up our 17 hour drive to south Florida with pets. The room was ample for pets. The bed and bathroom were very clean - the shower was great! It even had a full size refrigerator and freezer!!! The only gripe was it didn’t have a tissue box.
Se hospedó 1 noche en junio de 2019

6/10 Aceptable

Joseph

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2019

8/10 Bueno

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Clean room. Close to all
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Ronald

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
MY STAY
It was fine, however, there were no tissues in room and no coffee was made for the morning in the lobby.
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Joan

No le gustó: Condiciones de la propiedad
Renovation In Progress
Looked like it was perhaps recently acquired by a new owner. While some things had been upgraded/repaired, they have a ways to go. It was adequate for our 1 night on the road stay, but wouldn’t visit again. Pretty bare bones stuff. Clean though 👍
Se hospedó 1 noche en abril de 2019

4/10 Malo

Tonia K.

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
There was no breakfast just coffee Breakfast was suppose to be included in price.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
No security at night. They seem to get a roust and loud local guests. There was fighting and screaming all night. There were cars peeling out in the parking lot and alarms going off. It was just terrible could not sleep half the night. When I called the front desk, no one picked up the phone. I had to call 911. Fell asleep around 4:40 am and then when I tried to get an extended check out, they gave me a hard time about it!!!!
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was very comfortable, the temperature in the room was also comfortable, there was a refrigerator, a microwave and coffee maker. It was a pleasant stay for the one night we needed.
Se hospedó 1 noche en febrero de 2019