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Opiniones de Mika Hotel, Kabulonga

3.5 out of 5
Mika Hotel, Kabulonga
Plot No. 116 Off Kudu Road, Kabulonga, Lusaka

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 7 de 41 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 21 de 41 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 41 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 41 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 41 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

8.0/10

Servicios

7.0/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Allison

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en agosto de 2022

8/10 Bueno

Ivan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely staff which were more than happy to help. Breakfast was good. I would stay here again.
Se hospedó 1 noche en julio de 2022
Respuesta de REV , el 22 jul. 2022
Dear Valued Guest, Thank you for staying with Mika Hotel, We value and appreciate your positive feedback. Looking forward to hosting you again in the near future. Kind regards,

8/10 Bueno

CONOR

Le gustó: Limpieza y comodidad de las habitaciones
Fine, but not a place i'd return to.
Ok place to stay. Nothing special although staff very friendly and helpful when around. Unfortunately alot of 24/7 noise from refrigeration unit's beside room at rear as well as on-going ironworks cutting amd soldering during stay beside pool, as well as sunday church services inside hotel. Not the type of relaxation desired... are hotels church's?
Se hospedó 3 noches en junio de 2022

6/10 Aceptable

Andrew

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The condition of the first room allocated was very poor. The next day, as I was eligible for a free upgrade if available, they gave me an executive suite which was a improved save that the bath water leaked over the bathroom floor instead of going out the sluice, the shower fitting needed repairs as well as door lock. All were fixed within 4 hours. For the price, the hotel offered fair value for money.
Se hospedó 3 noches en diciembre de 2021
Respuesta de REV , el 25 ene. 2022
Dear Valued Guest, Thank you for the feedback , we value and appreciate your feedback. We hope to host you in the near future , Kind regards,

10/10 Excelente

simo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice relaxed place
Nice relaxing place to stay. Outdoor area where you can have beer next to pool. Location slightly out of place but taxi or Ulendo app is easy to get and cheap to take you around.
Se hospedó 1 noche en marzo de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my first stay at Mike Kabulonga after coming to Lusaka regularly since 2004. The property was clean, reasonable with a good restaurant and very attentive staff. Only disadvantage is it is not in walking distance of shopping or other areas. Nice place for the price
Se hospedó 3 noches en noviembre de 2019
Respuesta de REVS , el 9 dic. 2019
Dear Sir/ Madam , Thank you so much for the positive feedback. We value and appreciate your feedback. We hope to host you again in the near future for a more memorable and pleasant stay.

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Having stated a 3 Mika Hotels/Lodges in Lusaka, this easily the best overall, especially the breakfast. The manager was particularly efficient ensuring that my state went smoothly. Well Done
Se hospedó 3 noches en agosto de 2019
Respuesta de REVS, el 1 oct. 2019
Dear Andrew, Thank you so much for the positive feedback. We value and appreciate your feedback we look forward to hosting you in the near future. Kind Regards, Gillian

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en junio de 2019
Respuesta de REVS , el 3 jul. 2019
Dear Valued Guest, Thank you so much for the feedback. We value and appreciate your feedback.

8/10 Bueno

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay at Mika Hotel
Overall, my 13 days stay at Mika Hotel was very good. The staff were very friendly and helpful at all times. The food at the hotel was excellent. The only issue is the location which is a bit far from Kabulonga shopping mall. However, you can either walk which is about 30 minutes or jump in a taxi for 40K
Se hospedó 13 noches en mayo de 2019
Respuesta de REVS , el 21 may. 2019
Dear Samuel, Thank you so much for the positive feedback. We value and appreciate your feedback . We look forward to hosting you again in the near future. Kind Regards,

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Like area,nearest to town centre.Staff was OK,food was good as well.
Se hospedó 2 noches en mayo de 2019
Respuesta de REVS , el 15 may. 2019
Dear Valued Guest, Thank you so much for the feedback. We value and appreciate your feedback. We hope to host you again in the near future for another memorable stay. Kind Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed staff professionalism, excellent customer service, great tasting meals. Enjoyed the gym also.
Se hospedó 6 noches en abril de 2019
Respuesta de REVS , el 15 may. 2019
Dear Valued Guest, Thank you so much for the positive feedback.We value and appreciate your feedback. We look forward to hosting you again in the near future. Kind Regards,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My 3rd time here,love it,only downside this time was that the water was only luke warm for a shower which was rectified next morning..
Se hospedó 1 noche en mayo de 2019
Respuesta de REVS, el 16 may. 2019
Dear Valued Guest, Thank you so much for the positive feedback. We value and appreciate your feedback. We glad to note that you had pleasant stay with us. We look forward to hosting you again in the near future. Kind Regards,

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location and food was ok,but only one towel in bathroom and not teespoons in the room
Se hospedó 2 noches en abril de 2019
Respuesta de REVS, el 15 may. 2019
Dear Valued Guest, Thank you so much for the feedback. We appreciate your feedback. we have noted the concerns raised by you our valued guest and will endeavour to improve upon them. We hope to host you again in the near future. Kind Regards,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the 2nd time i have stayed here and its just so relaxing amd and peaceful..
Se hospedó 6 noches en abril de 2019
Respuesta de REVS , el 16 may. 2019
Dear Valued Guest, Thank you so much for the positive feedback. We value and appreciate your feedback. Looking forward to hosting you again in the near future. Kind Regards,

8/10 Bueno

Anna

Le gustó: Limpieza y comodidad de las habitaciones
We are happy with the Mika Hotel Kabulonga and would recommend it to others. The service have tough been varying and not all staff are as service minded as others. This we have experienced since the answers to some questions has differed between staff. Some staff always help you directly and are very keen that you have a nice stay and some have not been as helpful. We have really enjoyed the nice garden and breakfast was okay. We would tough prefer a more healthy breakfast, example we would like more whole grain bread to choose from and a broader variety of toppings and maybe plain yoghurt and some seeds for a healthy start of the day. Plant based milk is also a product we have missed since one of us can not eat milk.
Se hospedó 6 noches en abril de 2019
Respuesta de REVS , el 17 abr. 2019
Dear Anna, Thank you so much for the feedback. We value and appreciate the positive feedback. We have noted the concerns raised, in adding more healthy variations to our breakfast , noted with thanks and will endeavour to incorporate that in our breakfast menus. we glad to note that your overall stay was a pleasant one. We hope to host you again in the near future for yet another pleasant and memorable stay. Kind Regards,

8/10 Bueno

Cliente verificado

Se hospedó 7 noches en marzo de 2019
Respuesta de REVS , el 8 abr. 2019
Dear Sir/ Madam, Thank you so much for the feedback. We value and appreciate your feedback. We hope to host you again in the near future . Kind Regards,

10/10 Excelente

Cliente verificado

Se hospedó 10 noches en marzo de 2019
Respuesta de REVS , el 8 abr. 2019
Dear Sir/ Madam, Thank you so much for the feedback. We value and appreciate your feedback. we hope to host you again in the foreseeable future. Kind Regards,

8/10 Bueno

근호

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2019
Respuesta de REVS , el 8 abr. 2019
Dear Sir/ Madam, Thank you so much for the feedback. We value and appreciate your feedback. Hope to host you again in the near future . Kind Regards,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
All the staff are friendly and happy can't fault them
Se hospedó 4 noches en enero de 2019
Respuesta de REVS, el 30 ene. 2019
Dear Sir/Madam, Thank you so much for the feedback. We value and appreciate your feedback. we look forward to hosting you in the near future. Kind Regards,

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en octubre de 2018
Respuesta de REVS , el 29 oct. 2018
Dear Sir/Madam, Thank you so much for the feedback, we value and appreciate your feedback. We hope to host you again in the near future. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2018
Respuesta de REVS , el 29 oct. 2018
Dear Sir/ Madam, Thank you so much for the positive feedback, we value and appreciate your feedback. We hope to host you again in the near future. Kind Regards,

10/10 Excelente

Ismo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Laatu-hintasuhde huippuhyvä alueen yleiseen tasoon
Siistit tilavat huoneet, mukava terassi suoraan ulos, kohtuuhintainen. Langaton verkko toimii kohtuullisen hyvin. Bonuksena hotellissa hyvä kuntosali.
Se hospedó 1 noche en julio de 2018
Respuesta de REVS , el 8 ago. 2018
Dear Ismo, Thank you so much for the positive feedback, we value and appreciate your feedback. We glad to note that you had a pleasant stay with us.We hope to host you again in the near future .

10/10 Excelente

Klaas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2018
Respuesta de REVS , el 18 jun. 2018
Dear Sir/Madam, Thank you so much for the positive feedback. We value and appreciate your feedback. We hope to host you again in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I loved the hotel gym. Their breakfast was great. They can do better with a stronger WiFi.
Se hospedó 3 noches en noviembre de 2017
Respuesta de MIKA 4, el 17 feb. 2018
Dear Sir/Madam, Thank you so much for your feedback, we as Mika hotel ,value your feedback ,we glad to note that you had a pleasant stay. We will endeavor to improve our internet connectivity ,as it is an on going process. We look forward to hosting you in the near future.

8/10 Bueno

phill, London

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Nice hotel
Was nice to spend my time in Mika hotel I wii recommend many of my friends in the future
Se hospedó 19 noches en agosto de 2017
Respuesta de REVS, el 21 feb. 2018
Dear Phil, Thank you so much for your feedback. We value your feedback. We glad you had a pleasant stay. Looking forward to hosting you in the near future.

8/10 Bueno

monique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay at Mika hotel
I enjoyed staying at the hotel. We were there for about a week. Staff is very friendly and helpful. Any issues, e.g. with wifi, were promptly taken care of. Good management!. Breakfast was included and very good. Good restaurant menu. Good value for the money. We would stay there again and I would recommend it.
Se hospedó 6 noches en julio de 2017
Respuesta de REV, el 20 mar. 2018
Dear Monique, Thank you so much for your feedback. We appreciate your positive feedback, and glad to note that you had a pleasant stay with us. We hope to host you again in the near future. Kind Regards.

8/10 Bueno

Ismo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Hotel with great gym
The gym is great! The gym is great place to relax after long day and I have even found good contacts from there. Rooms are ok. Some electrical plugs were not working but the personnel changed me to other room. It was possible to get early breakfast before the normal opening hours, nice.
Se hospedó 1 noche en julio de 2017
Respuesta de REVS, el 16 abr. 2018
Dear Ismo, Thank you so much for your positive feedback, we really appreciate it. we glad to note that you had a pleasant stay with us. We hope to host you again in the near future. Kind Regards,

4/10 Malo

Mark, London

No le gustó: Limpieza y servicio y personal
I wouldn't bother with this place.
Really not good. Room key didn't work, twice, and you have to wait until it beeps 21 times (I'm not joking) until it works. Shower door didn't close, etc.
Respuesta de REVS , el 16 abr. 2018
Dear Mark, Thank you so much for your feedback, we value your feedback, our sincere apologies on the bad experience you had with us , however we have noted all concerns raised by you our valued guest and will endeavor to improve on them. We hope to host you again in the near future. Kind Regards,

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Quite basic
Hotel is ok but more detail to be paid in terms of cleanness especially in the bathrooms. Not enough towels. Food is pathetic, too much salt added when preparing.
Respuesta de REVS , el 16 abr. 2018
Dear Sir/Madam, Thank you so much for your feedback, as it lets us know on areas where we need to improve on, we really appreciate it. We hope to host you again in the near future for a more pleasant and memorable stay. kind regards,

8/10 Bueno

andrea

Personale gentile
viaggio di lavoro
Respuesta de REVS, el 16 abr. 2018
Dear Andrea, Thank you so much for your positive feedback. We really appreciate it. We look forward to hosting you again in the near future. Kind regards,

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
So-so
It is a pretty "tired" property located quite far away from anything. Staff at the reception, in general, was helping and friendly. Rooms are old. Water from the AC was running straight on the floor in the bedroom, so every morning you first thing step into a cold water on the floor. My evaluation would be 2.5 out of 5
Respuesta de REVS , el 16 abr. 2018
Dear Sir/Madam, Thank you so much for your feedback, we value your feedback. We have noted all concerns raised by your our valued guest. We hope to host again in the near future for a more pleasant and memorable stay. Kind Regards,

8/10 Bueno

Maya

Le gustó: Servicio y personal
Conveniently located
Value for money......Fresh delicious bread served for breakfast.
Respuesta de REVS , el 16 abr. 2018
Dear Maya, Thank you so much for your positive feedback, we really appreciate it. We look forward to hosting you again in the near future. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de REVS , el 16 abr. 2018
Dear Sir/ Madam, Thank you so much for your positive feedback, we value your feedback . We look forward to hosting you again in the near future. Kind Regards,

8/10 Bueno

Grace, Dublin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was ok the rooms are clean comfortable bed the only issue is the bathroom it's falling apart needs attention
Respuesta de REVS , el 16 abr. 2018
Dear Grace, Thank you so much for your feedback, we really appreciate your positive feedback. We hope to host you again in the near future. Kind Regards,

6/10 Aceptable

Martin, Bayern

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Schöne Hotelanlage mit Schwächen
2x Aufenthalt innerhalb von 1,5 Wochen. Schönes Hotel mit Fitnessraum und Restaurant. Diverse Einrichtungen in den Zimmern waren defekt. Personal sehr freundlich und hilfsbereit. Allerdings schlechter Service im Restaurant/Frühstücksraum. Zubereitung von Speisen dauerte länger als 1,5 Stunden. Erst nach massiven Beschwerden anderer Hotelgäste gab es beim Frühstück Verbesserungen.
Respuesta de REVS , el 16 abr. 2018
Dear Martin, Thank you so much for the feedback, we value your feedback. As Mika hotel we aim to provide quality and exceptional customer service to all our guests, our sincere apologies on the bad service you received in the restaurant. We hope to host you again in the near future. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Stay
It was a good hotel with friendly staff.
Respuesta de REVS , el 16 abr. 2018
Dear Sir/ Madam, Thank you so much for the positive feedback , we really appreciate it. We hope to host you again in the near future. Kind Regards.

6/10 Aceptable

ALEXIOS

More than ok but too far from almost everything
I cannot speak for this hotel because even if i have book on it, they transfered us to Chamba Valley, the other branch they own (it must be the same though,more or less) All i have to say is that the general manager of Chamba Valley, concerning our inconvenience due to our transfer in another hotel than the one we have already booked, kindly offered us late check out, free space to leave our luggage till our flight in the afternoon and a free transfer to the airport. This is a plus for the hotel and shows professionalism.
Respuesta de REVS , el 8 ago. 2018
Dear Sir /madam, Greetings from Mika hotel, Thank you so much for the feedback , we value and appreciate your feedback. We hope to host you again in the near future. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just a business trip so it did not matter that the place was a bit remote.
Respuesta de REVS , el 16 abr. 2018
Dear Sir/ Madam, Thank you so much for the positive feedback, we really appreciate it. We hope to host you again in the near future. Kind Regards,

6/10 Aceptable

gr8dane, Arizona

Le gustó: Comodidad de las habitaciones
Close,safe,friendly, economical, good breakfast
Very economical, but not cheaply set up. Friendly staff with comfortable rooms. Secure surroundings and helpful staff works hard to help you feel welcome. Uses wonderful drivers to get you around town. Decent breakfast setup.
Respuesta de REVS , el 16 abr. 2018
Dear Gr8dane, Thank you so much for the feedback, we value your feedback. We hope to host you again in the near future. Kind Regards,

2/10 Terrible

Lombe, Arizona, USA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a three star hotel at all.. far from it
This is not a 3 star hotel at all. I will call it a one star. Service was bad.. waitress rolling their eyes, ordering food was like pulling teeth from waitresses, breakfast was a joke. They were out of breakfast food lol.. I had to share food with my girl coz they run out. No shower curtain so if you taking a shower get prepared for a flood. Door in the bathroom was failing of the hinges.. watch out it might fall on you. Definitely a one star hotel or even less
Respuesta de REVS , el 16 abr. 2018
Dear Lombe, Thank you so much for your feedback, we value your feedback, as it gives us room to work on all areas of concerns brought to our attention by you our valued guest. We hope to host you again in the near future for a more pleasant and memorable stay. Kind Regards.

4/10 Malo

Truthfull , Tanzania

No le gustó: Servicio y personal
Nice rooms but very poor service for any personal need.
Respuesta de REVS, el 16 abr. 2018
Dear Truthful, Thank you so much for the feedback, we value your feedback. As Mika hotel we aim to provide exceptional customer service to all our guests, our sincere apologies on the bad service you received from our staff. We hope to host you again in the near future for a more pleasant and memorable stay. Kind Regards,