First: owner did make a rescheduling concession for a medical conflict, so that deserves appreciation. We've stayed at a couple of townhomes in the complex, and this one was not up to the standard seen in neighboring units.First, upon check in, we made our way to the roof deck. This is one of the prime amenities of these properties, but what we found was quite disappointing. The vaunted rooftop grill was dirty, rusty and did not look like it was in any condition to use. Even worse, we found the adjacent prep sink to be clogged with food debris and half full of water. When we alerted the owner to this, his only response was "Well I guess I'll have to have the cleaners check that more carefully" and despite his assurance that the grill was safe to use, we decided not to tempt fate. There should have been either a cleaning crew dispatched or an adjustment made to the rate for this.Not that the roof deck was in condition for dining or lounging. Unlike the well-appointed rooftops we'd seen in other units, here the property only offers a haphazard assortment of Adirondack chairs--no dining table, no lounge seating, very little consideration of how it might be used. The appointments inside were also below expectation for a property offered at this rate. Unlike almost every rental at a beach/lake/pool there were no beach towels on offer. The bath towels and bed linens were not impressive in quality and had a "cheapest Amazon product" feel. The water/ice dispenser was out too.