Overall we had a great time at this cabin. The pictures don't do it justice, it is HUGE. There was plenty of room for all 19 of us and the basement was amazing for all the kids. The house was clean and the kitchen was fully stocked with everything we needed and more! The porches were amazing, the hot tub was great and you could hear a stream somewhere off in the woods! So relaxing! We went on the Polar Express while we were there. It was about 40 min drive but it was an easy to navigate to Bryson City from the cabins location. We also had a Christmas Vacation movie night and the living room couches easily fits us all!
My only complaints were that the paper products (TP, paper towels, hand soap, etc) were not included or guarunteed to be there. These items wound up being there (I'm assuming from past guest), but it would have been nice not to have to worry about bringing those types of items with us. I would not expect paper plates or cups to be provided but the others listed above should just be part of the rental in my opinion. Additionally, a few of the beds were squeaky and a bit uncomfortable. They could use an upgrade.
Other than those minor things, we had a wonderful time and would definitely stay again! The cabin was absolutely beautiful and the house allowed for our whole family to enjoy spending time together to kick of the holiday season!