Palacios en Makati

“Convenient for my needs”

“The procedures and policies are over strict. Checkin was confusing as Concierge and security did not know procedure for 3rd party bookings. As a senior I was frequently harassed for sitting on a PWD seat. My pinoy family members were treated as visitors not staying guests. They were forced to surrendered their ID, then questioned anytime near entrance. A porter refused to assist us with our luggage. We were not made welcome and will not ever book there again.”

“Está muy bien, en la zona hay varios hoteles de 4-5 estrellas, pero este responde a lo que esperas. Sin embargo, fue una estancia breve por negocios y apenas pude disfrutar de los servicios del hotel (ej. piscina). Del desayuno tampoco puedo opinar, ya que no lo tenía contratado, pero sí que tiene la ventaja de que, aunque no lo hayas contratado, puedes contratar en el momento el desayuno buffet o, si no quieres desayunar tanto, elegir a la carta y simplemente coger un plato y una bebida....

“Que decir de la cadena Fairmont...Lujo, comodidad. Un desayuno impresionante, la zona de la piscina perfecta. Una maravilla”

“Staff is great and location is perfect. breakfast is excellent and the suites a spacious. The only complaint is they don’t provide wash cloths or hand towels.”

“Room was clean, Building was nice. The gym is the best feature of this property. Staff at the desk aren’t that great. ”

“Everything!”

“Scrambled egg and bacon at breakfast was cold.”

“The check in and check out process is inefficient and takes too long. Even for pre-paid, booked online reservations. The Wi-FI is still problematic still and below industry standards. The bell desk, bag support and transportation support staff is a positive. Very helpful and friendly.”