4 restaurantes; se sirve cocina internacional

Opiniones de Conrad Makkah

5 out of 5
Conrad Makkah
Ibrahim Al Khalil, Makkah

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 516 de 703 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 124 de 703 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 703 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 703 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 703 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nadir

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property with friendly staff!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Mohamed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My parents and I had a perfect stay at the Conrad Makkah: our suite was luxurious, clean, elegant, and very comfortable, the service was warm and professional, and I must recommend the breakfast buffet: I typically love eating out as a foodie but the food in Makkah is limited and the breakfast buffet was excellent so we had our big meals in the morning.
Se hospedó 3 noches en abril de 2024

4/10 Malo

HABIBA

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Chambre 1209, un adulte, trois enfants, avec petit-déjeuner inclus confirmé et réglé lors de la réservation. Le réceptionniste a refusé le petit-déjeuner pour les enfants. Il n'a rien voulu entendre, bien que la réservation est sans ambiguïtés. J'en ai fait des hôtels dans le monde avec mes enfants, et c'est la première fois qu'on refuse le petit-déjeuner aux enfants... L'hôtel n'a même pas voulu entendre EXPEDIA qui était notre intermédiaire. Si un parent prend le petit-déjeuner, c'est pour ses enfants et comme je disais, c'est la première fois que des enfants sont exclus de la prestation, alors qu'elle est déjà payée dans la réservation. C'est honteux pour un hôtel qui se dit 5 étoiles, le parent mange mais l'enfant non, à moins de remettre la main au porte-monnaie, alors que la réservation inclus le petit déjeuner. Conrad et la chaîne Hilton, c'est fini. De très beaux hôtels avec de meilleures prestations qui n'exclut pas les enfants, ça n'est pas ce qui manque. En revanche, je remercie EXPEDIA qui a compris la situation et a pris à sa charge le petit-déjeuner des enfants. @Conrad, je n'ai même pas mis le pied dans votre restaurant... C'est EXPEDIA qui sort grandi de cette histoire
Se hospedó 4 noches en abril de 2024

2/10 Terrible

ABDULRAHMAN

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I made booking for 2 rooms. Room1 : 2 adults and child (15 yrs) / Room 2 : 2 adults and child (16 yrs). The breakfast is included. Upon arrival they said: the breakfast will change to Sohor during ramadn!!!!!!!. And there us extra fee to change from Sohor meal to breakfast. Moreover , i payed extra charge fot kids meal!!
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay,Your valuable comments are taken into consideration, and we will work on it to correct what happened to avoid it happening in the future, we apologize for the inconvenience that occurred to you and the necessary measures will be taken.Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Sincerely

10/10 Excelente

mahmun

Viaje familiar
Le gustó: Servicios
It was lovely stay good location and nice breakfast option ,room service guy Jahid hasan good guy taking care of us,
Se hospedó 5 noches en febrero de 2024
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,We are fortunate to have such thoughtful and exceptional team members as (Team member), and we will be sure to share your kind words with (him/her) as well as our entire team. We appreciate your response and look forward to accommodating you again soon.Regards,

8/10 Bueno

nadeem

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel eas nice but we were given a wrong room to what we booked and paid for online. 2. Days in that room my asthma flarred up badly and my child had allergies which caised him temp and sneezing with sore red eyes, i complained and after 6 hrs of waiting my room was changed and upgarded it . The hiuse kweping guy on 8th floor the initial room given ,that person was really nice but thhe houae keeping in floor 5 was very personal ,as a ladybi found offensive asking me whichbcountry i am from and than discussing in between that i look from such and such place and giggling . Both those men should be spoken to on floor 5 . Rest was nice ,breakfast was good ,staff there was very nice ,room which was given as upgrade was nice clean .
Se hospedó 5 noches en marzo de 2024
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,Thank you for your time for your time in writing your feedback.Regarding your comments , they will be taken into consideration.We certainly hope that you will have the opportunity of visiting us again in the near future, where we will have the pleasure of serving you once more.Sincerely,

8/10 Bueno

HUSSAM

Le gustó: Limpieza, servicio y personal, servicios
Your clothes stink after eating at the Mahraga restaurant at breakfast
Se hospedó 2 noches en febrero de 2024
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,Thank you for your time for your time in writing your feedback.Regarding your comments on our buffet, they will be taken into consideration.We certainly hope that you will have the opportunity of visiting us again in the near future, where we will have the pleasure of serving you once more.Sincerely,

10/10 Excelente

Daoud, alexandria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,We are truly pleased to receive your positive review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We will definitely pass on your heartened review to our team members. We look forward to having you with us again in the near future.Regards,

10/10 Excelente

Siti

Se hospedó 6 noches en febrero de 2024
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,We are fortunate to have such thoughtful and exceptional team members as (Team member), and we will be sure to share your kind words with (him/her) as well as our entire team. We appreciate your response and look forward to accommodating you again soon.Regards,

10/10 Excelente

Zainub

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent location… everything was perfect
Se hospedó 5 noches en febrero de 2024
Respuesta de Conrad teams , el 4 abr. 2024
Dear Valued Guest,We are truly pleased to receive your positive review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We will definitely pass on your heartened review to our team members. We look forward to having you with us again in the near future.Regards,

10/10 Excelente

Shafi

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best stays you can have. Hotel is the perfect location to perform pilgrimage.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations Team, el 29 feb. 2024
Dear Valued Guest,Thank you for the time to give a perfect rating and for sharing your experience with us. We are truly delighted to read that you find the hotel excellent, especially our team members. We do look forward to welcoming you back.Warm Regards

10/10 Excelente

Ramzi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations Team, el 24 feb. 2024
Dear Mr.Ramzi,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Excelente

Mohammed Zubair

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Guest Relations Team, el 24 feb. 2024
Dear Mr. Mohammed Zubair,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Excelente

Nav

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding service from Majid at midnight upgraded us to a suite facing the Haram. Top quality facilities staff amazing highly recommended for UK travellers. Close to everything walking distance to Haram in real terms 7 minutes.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations Team, el 17 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Excelente

Javid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent! One of the best hotel in Saudi - Mecca i stayed . I will strongly recommend
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Relations Team, el 16 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,

10/10 Excelente

Feda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, good management and great location.
Se hospedó 4 noches en febrero de 2024
Respuesta de Conrad teams , el 11 feb. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleague XXXX and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,

10/10 Excelente

ahmed

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location is perfect just crossing the street, really helpful and welcoming staff, very tidy and clean rooms, highly recommended
Respuesta de Guest Relations Team, el 8 feb. 2024
Dear Mr.Ahmed,We would be absolutely delighted to welcome you back to our hotel in the future. Thank you once again for your glowing review, and we look forward to serving you again soon! Thanks & RegardsGuest Relations Team

6/10 Aceptable

Amer, newtown

It was ok nothing wow 😯. I arrived 0900 am and I got room by 4 pm . This short and chubby guy ( sorry don’t know his name ) wasn’t very cooperative. I asked for clean towels and he pretend ok but nobody came . I was expecting slightly better service for the price they charge but Elhumdulilah.
Se hospedó 3 noches en febrero de 2024
Respuesta de Conrad teams , el 6 feb. 2024
,Thank you for sharing your experience with us, we appreciate you taking the time to make us aware of your experience during your recent stay,Your valuable comments are taken into consideration, and we will work on it to correct what happened to avoid it happening in the future, we apologize for the inconvenience that occurred to you and the necessary measures will be taken.Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Sincerely

10/10 Excelente

wahida

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were very happy in general
Se hospedó 4 noches en enero de 2024
Respuesta de Guest Relations Team, el 4 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Excelente

Uzma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a wonderful experience
Se hospedó 4 noches en enero de 2024
Respuesta de Conrad teams , el 6 feb. 2024
Dear Valued Guest,We are delighted that you found the Hotel and the location ideal for your needs. We appreciate your kind words about our services. Our team takes great pride in providing a memorable and personalized experience for our guests. We will make sure to pass on your compliments to our team members for their outstanding assistance.We look forward to having you with us again in the near future.Regards,

8/10 Bueno

Haleh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel and wonderful staff. We're coming back inshallah.
Se hospedó 5 noches en enero de 2024
Respuesta de Guest Relations Team, el 3 feb. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Expedia review page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Excelente

Annie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice to be up here
Se hospedó 4 noches en enero de 2024
Respuesta de Conrad teams , el 1 feb. 2024
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Sincerely,

10/10 Excelente

Akbar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Conrad teams , el 1 feb. 2024
Dear Guest Thank you for the great rating! We are thrilled that you enjoyed our hotel! We are looking forward to having you stay with us in the near future.Regards

10/10 Excelente

Nadia

Le gustó: Limpieza
Se hospedó 4 noches en enero de 2024
Respuesta de Conrad teams , el 1 feb. 2024
Dear Valued Guest,Thank you for choosing to stay at Conrad Makkah. It is very much appreciated that you took the time for sharing your delightful experience during your stay at our hotel. .We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your commentsSincerely,

10/10 Excelente

Fatimah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed here from 10 Jan till 16 Jan 24. I like the services rendered by housekeeping. Breakfast spread was delicious. Will come again for future umrah.
Se hospedó 6 noches en enero de 2024
Respuesta de Wafa AlTumbkti, el 24 ene. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel facilities and services up to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Hoda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very kind from the reception to the conciege to the buffet. My only concern was that there is no microwave available to heat milk for my little child and that they did not have a coffee machine in the room (I would like the property management to take that into consideration). We love Conrad hotels. They have same bedding (very comfortable) as the ones in the USA. I will definitely come back.
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations Team , el 23 ene. 2024
Dear Valued Guest,Thank you so much for the positive rating and for taking the time and share your feedback on our Exepdia.com page.We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. Also, we have noted down all the highlighted points and will work on it.We look forward to having you back with us.Warm regards,Guest Relations Team

10/10 Excelente

Abir

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing breakfast options. Walk to haram was only 2 mins. Room was very spacious and clean. Excellent room service as well. Definitely coming back here again Inn sha Allah
Se hospedó 5 noches en enero de 2024
Respuesta de Wafa Altumbkti, el 27 ene. 2024
Dear Valued Guest,Thank you for your feedback and for the very good ratings. It is always a pleasure to know that our guests had a good stay and bring home with them good memories. Your praise for the service of our staff is very much appreciated. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Our check-in time standard is 4 pm, we do offer early check-in depends on the availability of the room.We certainly hope that you will have the opportunity of visiting us again in the near future where we will have the pleasure of serving you once moreSincerely,

6/10 Aceptable

Cliente verificado

Viaje en grupo
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations Team , el 19 ene. 2024
Dear Valued Guest,Thank you for taking the time to provide us with your feedback recent stay.We apologize for the inconvenience you experienced during your stay with us. Your satisfaction is our priority, and we regret that we did not meet your expectations this time.Warm regardsGuest Relations Team

10/10 Excelente

Sergia, New Windsor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, food, service and amenities. I enjoyed my stay and will return.
Se hospedó 1 noche en enero de 2024
Respuesta de Wafa Altumbkti, el 17 ene. 2024
Dear Valued Guest,We would be absolutely delighted to welcome you back to our hotel in the future. Thank you once again for your glowing review, and we look forward to serving you again soon!Sincerely,

10/10 Excelente

Najat

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Wafa AlTumbkti, el 16 ene. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleagues and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,i

10/10 Excelente

Haji

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay
Se hospedó 3 noches en enero de 2024
Respuesta de Wafa Altumbkti, el 14 ene. 2024
Dear valued guest, Thank you for choosing Conrad as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.We are more than pleasure to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your patronage and looking forward to welcoming you soon again.Best Regards.

10/10 Excelente

Sibghat

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay for our visit. Highly recommended for your visit.
Se hospedó 7 noches en enero de 2024
Respuesta de Wafa Altumbkti, el 15 ene. 2024
Dear Valued Guest,We would be absolutely delighted to welcome you back to our hotel in the future. Thank you once again for your glowing review, and we look forward to serving you again soon!Sincerely,

8/10 Bueno

manei

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
للاسف لم يسمح للزوجه بالإفطار رغم ان الحجز تم لغرفة لشخصين
Se hospedó 2 noches en enero de 2024
Respuesta de Wafa Altumbkti, el 14 ene. 2024
ضيفنا العزيز, مرحبا بكم من جوار بيت الله، نشكركم جزيل الشكر على تواصلكم معنا، نفخر بإعجابكم من فندق كونراد مكه جبل عمر، كما أن ملاحظاتكم القيمة هي محل اهتمامنا و قد تم ايصالها للجهات المختصة، نتطلع لزيارتكم القادمة، في رعاية اللهدمتم بصحه و عافية

10/10 Excelente

SAIMA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 2 noches en diciembre de 2023
Respuesta de Wafa AlTumbkti, el 11 ene. 2024
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Sincerely,

10/10 Excelente

Haji

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very convenient and very professional employees
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Obeidurahman

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Wafa AlTumbkti, el 11 ene. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleagues and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,

10/10 Excelente

Junaid

Viaje familiar
Le gustó: Servicio y personal
Very convenient, right next to Haram. Very clean, friendly staff. Will come back.
Se hospedó 2 noches en enero de 2024
Respuesta de Wafa AlTumbkti, el 10 ene. 2024
Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Sincerely,

10/10 Excelente

Mohammad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent choice, will not be dissappointed!
Conrad Makkah was an excellent choice! ive stayed at multiple clock tower hotels, makkah towers and now Conrad. Conrad has been above and beyond one of the cleanest and nicest staff! Breakfast buffet was top notch as well, fresh juices, dates shakes and freshly cooked foods made the stay that much better. Conrad is a short 5-10 minute walk to the Haram, although you will need to leave roughly 30-45 mins prior to prayer time to make it through the road. Within about 30 minutes of prayer the road is blocked which requires you to walk all the way to the new expansion and back towards king fahad gate. As long as you leave conrad in a timely manner this is a great option.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Wafa AlTumbkti, el 10 ene. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleagues and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,Wafa AlTumbkti

10/10 Excelente

Samirah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Imy
Everything was great apart from the WiFi in room 1129
Se hospedó 6 noches en diciembre de 2023
Respuesta de Wafa Altumbkti, el 10 ene. 2024
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

10/10 Excelente

Noh

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Wafa AlTumbkti, el 10 ene. 2024
Dear Valued Guest,Thank you for choosing to stay at Conrad Makkah. It is very much appreciated that you took the time for sharing your delightful experience during your stay at our hotel. .We hope to have the opportunity to welcome you back at our hotel on your next visit and thank you for your commentsSincerely,

8/10 Bueno

Idris

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Very convenient place
Stayed twice now and very convenient to get to Haram, staff very friendly and by far very easy to commute to Haramain. I'd stay again as i feel the location is ideal. Rooms are comfortable as well and bathrooms are exquisite.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Wafa AlTumbkti, el 3 ene. 2024
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleagues and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,

2/10 Terrible

Ismail

Se hospedó 7 noches en agosto de 2023
Respuesta de Wafa Altumbkti, el 31 dic. 2023
Dear Valued Guest We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

8/10 Bueno

Jackie

Le gustó: Limpieza y servicio y personal
Umrah trip
Near to gate 79 for umrah , 2 minute walk to haram. Good choices for breakfast catering to all needs; fresh and hot . Obvious wear and tear to the room, to be expected with the amount of people this city has visit them . Allowed us a late check out to attend Friday prayers. There is so many hotels in this area, will likely try somewhere else if I lucky enough got come again
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Relations Team , el 29 dic. 2023
Dear Valued Guest, Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely,

8/10 Bueno

Changez

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Experience staying at Conrad
We had a pleasant stay and they did accommodate our request for early check-in. The housekeeping staff seemed a bit confused while taking instructions. The location was excellent, 1 min walk to Haram. The buffet is expensive and cycles the same menu everyday. Overall nice experience.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Relations Team , el 29 dic. 2023
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely,

10/10 Excelente

Muhammed Ilyas

Se hospedó 1 noche en diciembre de 2023
Respuesta de Wafa Altumbkti, el 28 dic. 2023
Dear valued guest, Thank you for choosing Conrad as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.We are more than pleasure to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your patronage and looking forward to welcoming you soon again.Best Regards.

2/10 Terrible

MUNEER

Viaje familiar
No le gustó: Servicios
We were promised by Majed to be given Haram view He gave us room with 1 cm view if Haram if any We paid for breakfast despite i reserved for 2 room but my kids name was not included, we missed the breakfast no refund The smell of hotel is disgusting Room very old To be fair bathroom were very good
Se hospedó 3 noches en diciembre de 2023
Respuesta de Wafa Altumbkti, el 28 dic. 2023
Dear Valued Guest,Thank you for choosing to stay at Conrad Makkah. We do very much appreciate that you took the time for sharing your experience during your stay at our hotel. On the other hand we would like to apologize for any inconvenience has been occurred to you during your stay and please note that all your comments are been taken into consideration in order to rectify what happened and make sure that it will not be repeated again.We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely,

10/10 Excelente

AAMIR

Se hospedó 6 noches en diciembre de 2023
Respuesta de Wafa Altumbkti, el 28 dic. 2023
Dear Valued Guest,Thank you for dedicating the time and effort to share your feedback with us. I was pleased to know that you have enjoyed your recent stay with us, especially our Colleagues and our facilities. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations your valuable comments are taken into consideration and we will work on it to correct what happened and to avoid it happen in the future.Sincerely,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Conrad is the best.
A great hotel. Within walking distance of haram. superb choice in breakfast. Large rooms and clean.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Wafa Altumbkti, el 28 dic. 2023
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Sincerely,

10/10 Excelente

yazeed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and extremely friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Wafa Altumbkti, el 28 dic. 2023
Dear Valued Guest,Thank you for your recent comments regarding Conrad Makkah, We appreciate you taking the time to make us aware of your experience during your recent stay.We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to mention that. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our Hotel a leader in excellence.Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.Sincerely,Wafa AlTumbkti

4/10 Malo

Shazad

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 4 noches en diciembre de 2023
Respuesta de Wafa Altumbkti, el 28 dic. 2023
Dear Valued Guest,Thank you for choosing to stay at Conrad Makkah. We do very much appreciate that you took the time for sharing your experience during your stay at our hotel. On the other hand we would like to apologize for any inconvenience has been occurred to you during your stay and please note that all your comments are been taken into consideration in order to rectify what happened and make sure that it will not be repeated again.We hope to have the opportunity to welcome you back at our Hotel on your next visit and thank you for your comments. Sincerely,