6/10 Aceptable
Alicia K.
5 feb. 2026
Le gustó: Limpieza
This is a very difficult review to write because I really did love the property. It was cozy and seemed clean but I have to be honest in my review. My issue was with the sleeping arrangements. I booked the property for 3 people, the property was advertised as sleeping 4 people but when we arrived the sofa bed was broken and not usable. I contacted the host immediately when finding the issue and sent them photos of the bed. They apologized for the inconvenience. While I appreciated the apology, my guest, who was an adult had to sleep on the couch or the floor, both were not ideal or unacceptable. I did ask if there was some compensation for the fact that we booked a property that slept 4 people but in reality, only slept 2 people. I expected at least one night would be reimbursed for our inconvenience. They responded that they would look into it and then never responded back. When I followed up, I felt a bit dismissed. They told me that they already reimbursed me 150 (which was about 10% of what I paid) but if I had not followed up I would not have known at all. As I mentioned, I did like the property, but I can’t book this in the future and if you are needing a property that sleeps more than 2 people, I don’t believe this would be able to accommodate you. The communication was easy and pleasant.
Alicia K.
Se hospedó 3 noches en enero de 2026