We stayed here over MLK weekend and had a disappointing experience. Both bathroom showers were so clogged that it was difficult to use them, and the hand soap was so cheap it didn’t even lather. I ended up buying hand soap from Vons to replace it. I visit the village 4-5 times each ski season, and this was the first time I felt compelled to call about the cleanliness and upkeep of a property. The unit was advertised as a great top-floor location, but it must be above a bar because the noise from partying lasted until 2-3 a.m., followed by maintenance crews with blowers at 7 a.m.When I called to give feedback after my stay, I spoke with a rude staff member who told me I should have called during my visit and that there was nothing they could do now. I explained that I didn’t want to waste my time waiting for maintenance while trying to enjoy my ski trip, but she was dismissive and even yelled at me. I made the call to help improve the experience for the next guest, but her attitude was unacceptable. I mentioned twice to her that I was not asking for a refund. Additionally, the unit was dusty, as if housekeeping hadn’t properly cleaned it after the previous guest.Overall, this property was poorly maintained, noisy, and fell far short of expectations. I won’t be staying here again.