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Opiniones de Fraser Place Manila

4.5 out of 5
Fraser Place Manila
Valero Street, Salcedo Village, Makati, Manila

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 114 de 306 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 116 de 306 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 306 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 306 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 306 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

7.4/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Leilani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service, everyone’s attentive and helpful. Fiona and Ghie are exceptional! It’s my second time staying in Fraser Place Makati—content again with their amazing service. Thank you!
Se hospedó 2 noches en junio de 2019
Respuesta de JB, el 21 jun. 2019
Dear Leilani, We wish to thank you for taking the time to review your stay with us. We appreciate your kind words about hotel and grateful to hear that our staff made your stay pleasant. We do take pride in catering to our guests' needs the best way we can. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back soon. Yours sincerely, JB, Fraser Place Manila

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en junio de 2019
Respuesta de JB, el 13 jun. 2019
Thank you for taking the time to rate your stay with us. We are glad to hear that your overall experience was pleasant. If you need anything for the future, please let us know and we would be happy to help. We hope to welcome you again soon. Yours sincerely, JB, Fraser Place Manila

4/10 Malo

Sue

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
Hotel location is good and accessable. Hotel Staffs are polite. We stayed there for 4D3N (Fri to Mon). Disappointment is housekeeping and breakfast. They don't do housekeeping on Sunday which i can understand but when they forgot to do our room on Saturday, we have to call them after we arrive back to hotel around 4pm to replenish some of the stuffs like shower gel, towel and water bottle. But nobody show up until 30 mins. So, we go down to reception to collect ourselves but they said they will send to room and make us wait again for another 15 mins more. I could not understand what takes them so long just to provide those stuffs. On the next day, we run out of shower gel again, so we call and wait for delivery which takes more than 30 minutes. We were so disappointed with this housekeeping service and waiting time which literally waste our time on the vacation. Next is breakfast which is served at the cafe inside the hotel with breakfast menu, not buffet style. It would be great to have all menu items available. However, even basic item like toast or chicken was out of stock which is a quite surprise and disappointment.
Se hospedó 3 noches en mayo de 2019
Respuesta de JB, el 29 may. 2019
Thank you for sharing your valuable feedback. We appreciate your review as this helps us to improve our products and services. We apologize for any inconvenience. We will certainly look into these concerns. We hope you will give us the opportunity to be of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

6/10 Aceptable

Kenneth

We've stayed 3 times before. We haven't been for 3 years it's gone down a lot since then. Not the same place staff uninterested and not as friendly now. The restaurant has moved to the ground floor it used to be on the 31st which was better. Now the restaurant is the worst. Every day we found at breakfast something wasn't available. Not good we won't be returning next time we go back to Makati city.
Se hospedó 7 noches en abril de 2019
Respuesta de JB, el 14 may. 2019
Dear Kenneth, Thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We regret to hear that several things throughout your stay did not meet your expectations. Rest assured we have taken note of your concerns and strive to improve to give our customers the best service. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Jarryd, Coffs Harbour

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In a great spot. Lovely staff. Very helpful and friendly
Se hospedó 9 noches en abril de 2019
Respuesta de JB, el 3 may. 2019
Dear Jarryd, Thank you for your positive comments. We are very glad to hear that you had a pleasant stay with us. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back to our hotel in the future. Yours sincerely, JB, Fraser Place Manila

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018
Respuesta de JB, el 22 abr. 2019
Thank you for your review. We regret that to hear that your experience was unpleasant. Further, we would like to look into your review. We would appreciate if you would cite the room number and dates of your stay so we could somehow address your concerns. Once again, thank you and we hope to hear from you soon. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Long Weekend Getaway
First night was noisy with rude neighbors. Addressed it to the front desk the next morning and the hotel (particularly the Operations Manager) went out of their way to correct the matter, relocating us right away. We were impressed with their understanding and prompt response to make the matter right. Good location. Five minute walk to a great Saturday Market. Many food options within easy walking distance. Hourly shuttle to local malls during the day. Took taxis and Grab rides several times and there were no issues by showing the hotel business card with handy mini map on the back. Breakfast in the attached restaurant was sufficient (fixed menu options). Would stay again. Good value for the money, especially with the one or two bedroom unit, compared to hotel options for families. Full size fridge, microwave, and hot pot for coffee. Staff were super friendly and always offered a smile and friendly greeting. Very good stay overall.
Se hospedó 5 noches en marzo de 2019
Respuesta de JB, el 28 mar. 2019
Dear Charles, Thank you very much for your review. We appreciate your kind words about hotel and grateful to hear that our staff made your stay pleasant. We do take pride in catering to our guests' needs the best way we can. If you need anything for the future, please let us know and we would be glad to assist. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

SunMee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
좋아요!
첫 부모님 모시고 가족여행이라 걱정했는데, 방도 엄청넓고 좋았어요~ 침대도 좋고 푹신푹신 주변도 안전한지역이라 그런가 깔끔하더라구요! 직원분들도 친절했습니다~
Se hospedó 3 noches en febrero de 2019
Respuesta de JB, el 26 feb. 2019
We wish to thank you for giving us a perfect rating and taking the time to review your stay with us. We appreciate your kind words about our spacious room. We are also very glad to hear that you had a pleasant stay with us.Do call us if there is anything else we can be of help. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Konstantinos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fraser Place
Beautiful apartment with big space and amazing view. The stuff very friendly and helpful. The location perfect for our needs. The bathrooms need some renovation, but all in all you were very satisfied with our stay there.
Se hospedó 4 noches en febrero de 2019
Respuesta de JB, el 21 feb. 2019
Dear Konstantinos, Thank you for sharing your experience during your stay with us. We are glad to know that you had a pleasant stay with us and truly appreciate your kind words about our hotel. If you need anything for the future, let us know and we would be glad to assist. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

nakamura

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
マカティでは最適のHotel
1週間滞在し、現地に親戚がいるので毎日のように入れ替わりで沢山の人数が来たが部屋が広くて快適でした。 このHotelは入ってきた車に対しかなりのチェックをして通してるのでかなりセキュリティーが高いです！ またフィリピンに来た時は宿泊します！ ありがとうございました！
Se hospedó 7 noches en febrero de 2019
Respuesta de JB, el 26 feb. 2019
Thank you for sharing your feedback with us. We are very pleased to hear that you enjoyed your stay with us.Our guests are always our top priority. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back soon. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2019
Respuesta de JB, el 2 abr. 2019
Thank you for giving us a perfect rating. We are pleased to know that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would have loved to stay here a few extra days
I highly recommend this place! Impeccable service, large spacious apartments and decent cleanliness make it a great value. This Fraser is a little older, but everything else makes up for it.
Se hospedó 2 noches en febrero de 2019
Respuesta de JB, el 18 feb. 2019
Thank you for giving us a perfect rating and for recommending our hotel. We do take pride in catering to our guests' needs the best way we can. We are glad to know that you had a pleasant stay with us and truly appreciate your kind words about our hotel. If you need anything for the future, please let us know and we would be glad to assist. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Big room and the staffs are all great and helpful. Maybe just improve the breakfast selection.
Se hospedó 5 noches en enero de 2019
Respuesta de JB, el 6 feb. 2019
Dear Lorraine, Thank you very much for giving us a perfect rating and wonderful feedback. We are glad to know that you enjoyed your recent stay with us and delighted to know that our staff made your stay enjoyable. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

CHING LING

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2019
Respuesta de JB, el 22 ene. 2019
Dear Ching Ling, Thank you for giving us a perfect rating. We are pleased to know that you enjoyed your stay with us. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Beth, Sydney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is located well. Walking distance to convenience stores and restaurants along Valero St. You can also walk from here to Landmark and Manila Peninsula via the Ayala Triangle. This property is not new and some of the fixings are dated but is very well maintained. Breakfast is included but sub-standard. The restaurant should improve their menu, food taste and presentation. The maximum number of people allowed in the room is four but breakfast is only good for three and so does the wifi access. Overall we had a good and relaxing stay in this property.
Se hospedó 6 noches en enero de 2019
Respuesta de JB, el 18 ene. 2019
Dear Beth, We wish to thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your kind words about hotel and grateful to hear that you had a pleasant stay with us. Rest assured we are constantly working to further improve your breakfast experience. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Ole Sig Del Rosario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Herligt hotel
Gode store lejligheder, fin renlighed, god belliggenhed og fin service med gratis transport i området. Venlige og meget imødekomme medarbejdere
Se hospedó 3 noches en enero de 2019
Respuesta de JB, el 15 ene. 2019
Dear Ole Sig, Thank you for your wonderful remarks. We appreciate your kind words about hotel and grateful to hear that our staff made your stay pleasant. We do take pride in catering to our guests' needs the best way we can. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back soon. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

fredrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mycket bra
Se hospedó 1 noche en diciembre de 2018
Respuesta de JB, el 26 dic. 2018
Dear Fredrik, Thank you for your positive feedback. We are so pleased that you enjoyed your recent stay with us. Do let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

fredrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vi har bott här förrut och det är jättebra
Se hospedó 2 noches en diciembre de 2018
Respuesta de JB, el 26 dic. 2018
Dear Fredric Thank you for giving us a perfect rating and positive review. We are pleased to know that you enjoyed your stay with us. If you need anything for the future, please let us know and we would be happy to help. We look forward to welcoming you back soon. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Peter

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
Service is good. I like how Fraser Manila place to serve customers.
Se hospedó 7 noches en diciembre de 2018
Respuesta de JB, el 21 dic. 2018
Dear Peter, Thank you for choosing our property and for taking the time to write a review. We are very delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en noviembre de 2018
Respuesta de JB, el 5 dic. 2018
Thank you for taking the time to rate your stay with us. We are delighted to hear that your overall experience was pleasant. Do call us if there is anything else we can be of help. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en noviembre de 2018
Respuesta de JB, el 3 dic. 2018
Thank you very much for your rating. We are glad to hear that your overall experience was pleasant. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Mary Anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the best place to stay
very accomodating staffs, place lovely, highly recommended for families with older/ young kids
Se hospedó 1 noche en noviembre de 2018
Respuesta de JB, el 12 nov. 2018
Dear Mary Anne, Thank you for your wonderful remarks. We are grateful for your kind words about our hotel and delighted to hear that our staff and service met your needs and expectations. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Raid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good and clean
Se hospedó 4 noches en octubre de 2018
Respuesta de JB, el 5 nov. 2018
Dear Raid, Thank you very much for your review. We are pleased that you enjoyed your recent stay with us. Do call us if there is anything else we can be of help. We look forward to welcoming you back to our hotel in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018
Respuesta de JB, el 22 oct. 2018
Thank you for taking the time to rate your stay with us. We are glad to know your overall experience was pleasant. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 5 noches en septiembre de 2018
Respuesta de JB, el 4 oct. 2018
Thank you very much for your review. We appreciate your feedback as this helps us to improve our products and service. We are glad to hear that your overall experience was pleasant. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
#breakfast#spacious#furniture#location#stink
we booked for 4 adult & funny thing is the room only include 3 breakfast. The apartment is very spacious & location are good, however the furniture are old. The wardrobe smell & the bathroom stink because the vent fan are very week.
Se hospedó 3 noches en septiembre de 2018
Respuesta de JB, el 4 oct. 2018
We appreciate you taking the time to provide us your feedback about your stay. We regret to hear that several things throughout your stay did not meet your expectations. Rest assured we have taken note of your concerns and strive to improve to give our customers the best service. Do call us if there is anything else we can be of help. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
飯店整體不錯，距離商場有點距離，但飯店有接駁車
飯店整體都還不錯，地點離商場有點距離，飯店有免費接駁車到Greenbelt，是一間性價比很高的飯店，值得再住
Se hospedó 3 noches en septiembre de 2018
Respuesta de JB, el 1 oct. 2018
We wish to thank you for taking the time to review your stay with us. We are delighted to hear that your overall experience was pleasant. If you need anything for the future, please let us know and we would be happy to help. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018
Respuesta de JB, el 28 sept. 2018
We wish to thank you for giving us a perfect rating. We are glad that you enjoyed your stay with us. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

eman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en septiembre de 2018
Respuesta de JB, el 28 sept. 2018
Dear Eman, Thank you for taking the time to rate your stay with us. We are glad that your overall experience was pleasant. We hope to welcome you back to the hotel in the near future. Yours sincerely, JB, Fraser Place Manila

6/10 Aceptable

Joy, Ny

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Shower was moldy but staff were execllent. Didnt like the breakfast area and how to get there.
Se hospedó 2 noches en septiembre de 2018
Respuesta de JB, el 6 sept. 2018
Dear Joy, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We will certainly look into these concerns. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Nelson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home away from home.
Se hospedó 3 noches en agosto de 2018
Respuesta de JB, el 4 sept. 2018
Dear Nelson, Thank you very much for giving us a perfect rating and wonderful feedback. We greatly appreciate your comment about our property and grateful to hear that you had a pleasant stay with us. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area again soon, let us know and we would be glad to assist you. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Masahiro, 兵庫県宝塚市

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
安心感あり！
まずまず快適に過ごせました。最良でもありませんが最低でもありません。価格に見合うという意味では安心感がありました。ビジネス利用ですので頃合いかと思います。
Se hospedó 9 noches en julio de 2018
Respuesta de JB, el 13 ago. 2018
Dear Masahiro, Thank you for taking the time to share your valuable review. We are glad to know your overall experience was pleasant. Our guest is always our top priority. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Devy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2018
Respuesta de JB, el 13 ago. 2018
Dear Devy, We wish to thank you for giving us a perfect rating. We are delighted to know that you enjoyed your stay with us. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Pan Pan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de JB, el 13 ago. 2018
Dear Pan Pan, Thank you for giving us a perfect rating. We are pleased that you enjoyed your recent stay with us. If you need anything for the future, please let us know and we would be happy to help. We hope to welcome you again soon. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay here
Staff was very helpful. The hotel room was more than just a room...it was a wonderful experience. They have jacuzzi tubs that was disconnected. What they dont realize is that could be only of their biggest selling points. Most hotels in Asia only offer showers and little offer small bath tubs. This place offersa big jacuzzi tub that does not work. Bad decision. Great hotel though.
Se hospedó 2 noches en julio de 2018
Respuesta de JB, el 9 jul. 2018
Dear Stephen, Thank you for sharing your feedback with us. We are delighted to hear that your overall experience was pleasant. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Rest assured we have taken note of your concerns and strive to improve to give our customers the best service. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The whole experience was very nice! The staff was very accommodating!
Se hospedó 6 noches en junio de 2018
Respuesta de JB, el 18 jun. 2018
Thank you for taking the time to share your valuable review. We greatly appreciate your comments about our hotel and grateful to hear that our staff and service met your needs and expectations. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Yoshi, 日本

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
非常に快適でした
マニラには３回目の滞在でした。過去２回もMakatiに滞在しましたが、今回初めて、ここを利用しました。スタッフは非常にフレンドリーです。滞在中WIFIのトラブルがありましたが、丁寧に対応してくれました。 設備の老朽化は否めませんが、清潔に保たれています。 ジャグジーを楽しみにしていましたが、故障中で使えませんでした。（３日間の滞在中には復旧しませんでした） グリーンベルトまでは、若干距離がありますが、ショッピング用の無料シャトルバス（ワゴン車）が１時間おきに運航されており、Grabに慣れていない人には便利です。
Se hospedó 3 noches en mayo de 2018
Respuesta de JB, el 11 jun. 2018
Dear Yoshi, We wish to thank you for taking the time to review your stay with us. We do consider our customer’s feedback and strive to improve to give our customers the best service. We are glad to hear that your overall experience was pleasant and delighted to know that our staff made your stay enjoyable. If you need anything for the future, please let us know and we would be happy to help. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Toru, Japan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
市街地でありながら快適ホテル
マカティ市街地ですが裏通りにありながら徒歩圏内にコンビニやSMモール、グロリエッタもあるから便利、ホテルスタッフもフレンドリーで何かあれば直ぐに対応してくれる、キッチン付きで料理を作ってのんびりした休日を過ごせました。 バスルームも広くバスタブは深めのジャグジー、お湯はゆ〜っくりだせば熱めの入浴ができます 時間はかかります、急いで出すと給湯が間に合わず水になってしまうので要注意です。また泊まりたいホテルです。
Se hospedó 8 noches en abril de 2018
Respuesta de JB, el 8 may. 2018
Dear Toru, Thank you for sharing your feedback with us. We appreciate your kind words about the hotel and grateful to hear that our staff and service met your needs and expectations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. Do call us if there is anything else we can be of help. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location
Staff were very accomodating! Apartment was very clean m. Overall experience was excellent. Definitely will book again if i go back to makati.
Se hospedó 1 noche en abril de 2018
Respuesta de JB, el 23 abr. 2018
Thank you for taking the time to share your valuable review and for the perfect rating. We greatly appreciate your comments about our hotel and grateful to hear that our staff and service met your needs and expectations.We aim to provide a truly memorable experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

The Young's, London/Bahrain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fraser Place, Makati - A pleasant surprise!
When I booked the Fraser Place in Makati, I chose it at random taking into consideration the type of room and accessibility to the main shopping areas of Makati. Everything was commendable and very satisfactory from the spacious room assigned to us and the ever accomodating and friendly staff who were always on hand to assist. The shuttle service to the shopping areas was a big plus and the WiFi worked! We've stayed in other Hotels in Makati before but after having stayed at The Fraser Place, it will now be our Hotel most favoured. Our family of 4 would definitely be coming back.
Se hospedó 2 noches en marzo de 2018
Respuesta de JB, el 23 abr. 2018
Thank you very much for giving us a perfect rating and wonderful feedback. We greatly appreciate your comments about our property and grateful to hear that you had a pleasant stay with us. We do take pride in catering to our guests' needs the best way we can. If you need anything for the future, please let us know and we would be happy to help. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Staff are friendly and helpful however location not convenient. Room is spacious but the bathroom is small and needs to upgrade.
Se hospedó 2 noches en abril de 2018
Respuesta de JB, el 12 abr. 2018
Thank you for taking the time to review your stay with us. We greatly appreciate your comments about our hotel and grateful to hear that our staff and service met your needs and expectations. We also recognize the need to make improvements. We are pleased to inform you that the rooms are undergoing refurbishment this year as well as the other facilities. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

6/10 Aceptable

Roland, Berlin

No le gustó: Servicio y personal
Altes Hotel mit gutem Standard
Vier Pax nur dreimal Frühstück scheint eine Masche zu sein frechheit!
Se hospedó 2 noches en abril de 2018
Respuesta de JB, el 11 abr. 2018
Dear Roland, Thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We apologize for the inconvenience you have experienced during your stay with us. Please be advised that our standard policy for our two bedroom is breakfast for three persons only. If you need anything for the future, please let us know and we would be glad to assist. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

JOHN PATRICK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2 Thumbs up
Spend the Easter Sunday in Frazer Place and it was fantastic. Nice frontdesk service. Very big units, perfect for big family staycation !
Respuesta de JB, el 10 abr. 2018
Dear John Patrick, Thank you so much for the perfect rating. We appreciate you kind words about our hotel and delighted to hear that our staff and service met your needs and expectations. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. If you are traveling to our area again soon, let us know and we would be glad to assist you. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Kristle

Le gustó: Servicio y personal y comodidad de las habitaciones
Needs improvement
Terrible service. The rooms are alright. But the Kitchen, Laundry room, and the Bathroom doesnt look clean at all!
Respuesta de JB, el 11 abr. 2018
Dear Kristle, First of all, we would like to thank you for sharing your feedback. We apologize for the inconvenience you have experienced during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Rest assured we have taken note of your concerns and strive to improve to give our customers the best service. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

8/10 Bueno

Hans, Beuningen Gld

Le gustó: Servicio y personal y comodidad de las habitaciones
Plenty of space!
Gunstig gelegen in het drukke Makati. Wij hebben het hier prima naar onze zin gehad, van alle gemakken voorzien, Ben je op zoek naar een heel ruim appartement, zoek niet verder, hier moet je zijn!
Se hospedó 5 noches en marzo de 2018
Respuesta de JB, el 12 abr. 2018
Dear Hans, Thank you for your positive comments and recommending our hotel. We are so pleased that you enjoyed your recent stay with us. We so glad to hear that you enjoyed your stay. Let us know when you are coming back so we can reserve your preferred room for you. Do call us if there is anything else we can be of help. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

fe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant Stay at Fraser Place.
Service was excellent from everyone who were extremely helpful especially Derrick. He is commendable, courteous and helpful. Place was in good location. Our rooms were huge and provided with all the amenities and conveniences. We couldn't ask for more. Security was very good. Breakfast was equally good with varied items everyday. Staff over there provided excellent service. I will be recommending Fraser Place to everyone and had talked to a lot of friends about it. I will consider staying again in this place when I go back to the Phils. Thank you for taking care of us.
Respuesta de JB, el 3 abr. 2018
Dear Fe, Thank you for giving us a perfect rating and for recommending our hotel. We greatly appreciate your comments about our hotel and pleased to know that our staff and service met your needs and expectations. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super big space
Premire room. Very large living room and two bed rooms. Very safe management. Everything was good except it's quite boring outside.
Respuesta de JB, el 4 abr. 2018
Thank you for sharing your valuable feedback. We are grateful for your kind words about our hotel and very pleased to hear that you enjoyed our spacious rooms. We aim to provide a truly memorable experience and we are glad that we were able to meet your expectations. If you need anything for the future, please let us know and we would be glad to assist. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Rossco, Perth Western Australia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxury apartment style
Close to up market shops and restaurants. Spacious apartment accommodation with two bedrooms with en-suite bathrooms, large kitchen plus half bathroom.
Se hospedó 5 noches en marzo de 2018
Respuesta de JB, el 2 abr. 2018
Dear Rossco, Thank you very much for your positive feedback. We appreciate your kind words about our spacious rooms and pleased to know you enjoyed your stay with us. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

Ross, Perth WA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spacious Luxury Apartment Accommodation
Luxury spacious apartment style accommodation close to many good restaurants and the Greenbelt shopping centre.
Se hospedó 2 noches en marzo de 2018
Respuesta de JB, el 29 mar. 2018
Dear Ross, Thank you very much for the perfect rating. We are grateful for your positive feedback and pleased to hear that you had a wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. Let us know when you are coming back so we can reserve your preferred room for you. We look forward to welcoming you back in the future. Yours sincerely, JB, Fraser Place Manila

10/10 Excelente

OLIVER

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our experience was great however the access to breakfast area was not very presentable and unclear. There were no signs to follow where it was. Otherwise the place and staff were awesome.
Respuesta de JB, el 26 mar. 2018
Dear Oliver, Thank you for sharing your experience during your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are grateful to hear that our staff and service met your needs and expectations. We have a firm commitment to our guests to be more efficient. Thanks again for your helpful suggestions on ways to improve our record. We look forward to being of service to you again in the future. Yours sincerely, JB, Fraser Place Manila