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Opiniones de Golden Phoenix Hotel Manila

4 out of 5
Golden Phoenix Hotel Manila
Oceanaire Bldg, Sunrise Drive, CBP D Macapagal, Pasay, Manila

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 379 de 992 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 304 de 992 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 174 de 992 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 79 de 992 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 992 opiniones" "

7.8/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Venus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were very courteous; close to airport and shopping.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Orlando

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was amazing!! For my first hotel and first time landing into manila i chose this place. I dont regret it clean rooms!! Friendly staff checking in to check out was fast and smooth! Highly recommended its near the biggest mall of asia! Will be rebooking here in the future
Se hospedó 2 noches en abril de 2024

4/10 Malo

Luis A.

No le gustó: Servicio y personal
This property is attentive upon arrival. But druriing my stay I needed my room clean and laundry picked up in the afternoon. I literally had to call 3’or 4 times between front desk, housekeeping, coincierge. They rarely pick up their phone. I also wanted 3 plastic bags brought up to my from for food leftover. And it was never delivered. Decent hotel for short stay but don’t expect too much
Se hospedó 3 noches en mayo de 2024

4/10 Malo

sule, tamuning

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had advertized a swimming pool (I came to swim) which was closed. The view out my room’s window was like looking at a trash dump. The Staff made me wait 45 minutes at checkout while the attended arrivals who came in after me. Gave me no discount when asked for late checkout even after their failures.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Clinton, Santa Rita GU

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was pleasant. Room was comfortable.
Se hospedó 9 noches en abril de 2024

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just for rest, returning home from something in Manilla
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Gilberto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was what I was looking for
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Bingle B.

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is old and deteriorating. The pictures are very different. The wallpapers in the room are peeling, there’s crack in the toilet bowl, there was a smell of cigarette. Worse, parking is only for limited slots only. When we went out and return, no available parking and I had to demand for assistance. Not to mention that the aircon was barely working. I will not choose this hotel again.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Marco

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hallo zusammen, das Hotel war sehr schlecht gedämmt, man konnte alles von draußen hören. Die Kissen und das Bett waren extrem hart. Der Pool war unterdurchschnittlich und nicht sauber. Das personal war auch nicht gerade nett, sie haben unser Gepäck nicht hoch gebracht und auch nicht den Weg gezeigt. Das Frühstück war in Ordnung somit 2 Sterne sonst würde ich ich nur einen geben. Für das Geld kriegst man bestimmt was besseres.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Richie, Santa Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Jonathan Emmanuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 4 noches en abril de 2024

8/10 Bueno

clayton

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The hotel is located in a great location within close walking distance to the Mall of Asia. The hotel has a covered parking garage located behind the hotel which you have to access by driving around the block but, once there the security staff will assist you and register your guest parking. It’s a short walk to hotel elevator but, once inside the hotel it is rather confusing to find the front desk lobby due to lack of visible directions or signage. The hotels garage elevator does not go to the ground floor even though there is a “G” button inside the elevator and will automatically stop on the 2nd floor. Upon exiting we found another set of elevators but, they do not go to the lobby as well. A guest directed us to walk in the opposite direction towards a restaurant on the 2nd floor and from there to take the escalators down to the lobby. You will also need to take the same escalators up to the 2nd floor to take yet a different elevator to go up to your hotel wing. The hotel pool looked a bit stained so we opted to pass on swimming. The hotel’s gym is accessed by walking through the hotel’s restaurant which is strange as you walk by other guests who are eating. The gym was very disappointing as the few equipment they had was broken and the air conditioning was also broken. On a positive note, breakfast buffet was good with many choices including fresh fruit. The staff was friendly and helpful so hopefully the hotel will improve and address some of the issues.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Rodney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was so nice and friendly. The breakfast buffet was also a great way to start the day. The rooms were super clean and neat.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Sander

Viaje en pareja
The staff is very friendly and helpful. I ordered food for room service golden spice restaurant The food came late and cold very disappointed.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

??

Le gustó: Limpieza, servicios, condiciones de la propiedad
공항과 sm of arena와 가까워 편리했음 다만 청소나 타월 휴지 리필이 잘이루어지지않아 불편함
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Tien

This property is an affordable option to be in Manila & next to MOA
Se hospedó 2 noches en abril de 2024

8/10 Bueno

BENJAMIN

Very clean !
Se hospedó 7 noches en marzo de 2024

6/10 Aceptable

amable

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Johnny

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
The hotel is fine but there are some points that make the stay less pleasant. For instance, the room is only cleaned the moment you check in. As a result, we had to wait an hour in the loby before we could go to the room. It was indicated several times that it was going to take a maximum of 10 min. But it ended up being an hour. The room was neat, spacious and clean. However, the windows were full of descriptions (with marker) and the balustrade was full of cigarettes and leftover noodles. Not really attractive to look at. Nothing was done about this after a report. The location is fine, within walking distance of Asia Mall and other attractions.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Toni

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Ok
Se hospedó 7 noches en marzo de 2024

4/10 Malo

Michael

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Roach motel. Room had roaches constantly. Was a horrible experience.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

robert

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Samer

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Found roach in bathrooms 2 days in row, i only stayed here 2 nights. Ac was working weak. Called they tried the first time didnt work n got tired of complaining so i just said whatever, plus i had the suite room staying in 7th floor n they wanna charge me more money cuz i got there early, other hotels in area didn't charge me that, will i stay here again? Definitely not
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

William

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was friendly and it in a nice area. We had room 701. The minute we walked in you could see the wall paper stained and peeling off all the walls in the living room. We found roaches in the bedroom and bathroom. We immediately left the room and moved to a better hotel. This could be a great hotel is the owner would fix up the room. This hotel would be closed by the health department if it was in the USA.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Aaron

Viaje familiar
Everything average.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Rolly

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Like:Close proximity to MOA. Good selections of buffet breakfast, and varies everyday we were there. Staffs were helpful and cordial. Room is clean and bed is comfortable, and able to sleep well. Dislike: smell of cigarette smoke on the 7th floor, and coffee during breakfast tasted light.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Jennifer

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Eugene

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Lobby is hot. Room is a little old and they beed to upgrade or deep clean the furnifures.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024

4/10 Malo

VIRGINIA, spring valley

No le gustó: Limpieza y condiciones de la propiedad
Good location but hotel rooms are outdated specially the bathrooms
Se hospedó 2 noches en febrero de 2024

4/10 Malo

VIRGINIA, spring valley

No le gustó: Condiciones de la propiedad
Property is convenient to the airport.and shopping area.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Maria Rizalinda

No le gustó: Limpieza
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Francia

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Robert

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
The location is good close to mall of Asia and airport. Outside smells like urine and human waste if you walk to the mall of Asia. In hotel escalators didn’t work and half of the elevators were not working. Had to wait an hour after check in time to get into room dues to not being cleaned. Room key didn’t work a few times so had to get reprogrammed a few times.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Wayne

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ariane Pineda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean.
Se hospedó 8 noches en febrero de 2024

8/10 Bueno

Pik Sum

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

8/10 Bueno

Pik Sum

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
房間整潔，浴室花灑水壓ok，房間有拖鞋，浴室用品質量ok，有免費樽裝水。早餐要求不高的話選擇足夠，不差，整體都幾滿意，就是wifi 信號差。

8/10 Bueno

Mary Anne, Somerset

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great but little bugs come out from the bathroom shower sinks. Otherwise, all is well. Loved the location and affordable price. The rooms are spacious and breakfast are so good.
Se hospedó 6 noches en enero de 2024

10/10 Excelente

RYAN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place and location. Great breakfast
Se hospedó 2 noches en febrero de 2024

4/10 Malo

AKIHIRO

Viaje en pareja
No le gustó: Limpieza y servicio y personal
The staff at the front desk had a very bad attitude and made me feel uncomfortable from the beginning, as there was no explanation of breakfast or details when I checked in. The room was disgusting with cockroaches. There was a large shopping mall and supermarket nearby.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Francia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay.
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Horst

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

virginia c.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The brunch buffet needs improvement.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Zenaida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

James

Disappointed
Prepaid breakfast but unfortunately with early checkout to catch an early morning flight was unable to have. Hotel and dining room would not assist me in obtaining a credit toward dinner the night before when I identified the issue at check-in. Disappointing!
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Maria Elena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buffet breakfast was great. Convenient to and from the international airport. Staff very helpful.
Se hospedó 6 noches en enero de 2024

10/10 Excelente

Nida

I hang the don’t Disturb t the housekeeper open n threw away the seeds drying by the window The are not suppose to go inside the room
Se hospedó 5 noches en enero de 2024

8/10 Bueno

HIROBUMI

Viaje en pareja
Le gustó: Servicio y personal y servicios
Walk distance to MOA
Se hospedó 3 noches en febrero de 2024