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Opiniones de Royal Bellagio Hotel

3.5 out of 5
Royal Bellagio Hotel
5010 P Burgos Street, Poblacion, Makati

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 37 de 107 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 39 de 107 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 107 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 107 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 107 opiniones" "

8.2/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff!
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Bill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Ferdinand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pro active and friendly
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Brandon L.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My partner and I frequent Cafe Cubana for drinks and live band on our visits sinxe 2022. We didn't realize there was a hotel in the building. The hotel is quite nice for the price. As we only need a room to sleep, RBH is good enough. We will definitely stay on our next trip.
Se hospedó 10 noches en noviembre de 2023

4/10 Malo

Jason

Viaje en grupo, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I stayed there for three nights two nights of it. I got to sleep because they transferred me to another room. It is very noisy. The water pressure sucks and the staff is really nice otherwise unless I have to stay there I would only stay for one night otherwise I would look for a new location. It’s right on the perfect street to be on but it’s really noisy at night all day long all night long.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jason

Viaje en grupo, Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
This is my first time in Makati and I’m staying at the Royal Bellagio at first, it seemed fine till it became nighttime it’s super noisy. The windows did not shut all the way and the water in the bathroom was zero pressure and the showers seem to get water all over the floor but on the other side, the staff the front desk change my room from the fifth floor to the 15th floor. The noise was a little bit less of noisy, but the pressure of the water was still no pressure if I come back I definitely would be on the 15th floor if you want to sleep if you don’t mind not sleeping by all means stay on the bottom floors and you won’t get any sleep due to the noise on this road
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

john

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very convienent location , food, nightlife, shopping
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Danijel

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios
Im Centrum des Vergnügens viertel. Personal ist sehr freundlich und erfüllen gerne Sonderwünsche. Bett und Betwäsche waren super und sauber. Leider ist die Einrichtung in die Jahre gekommen und dem entsprechend sieht es nicht all zu sauber aus. Negativ ist, das der Fahrstuhl immer noch nicht funktioniert, die Fenster konnte man nicht schließen daher war es echt laut im Zimmer. Leider kein Safe im Zimmer.
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not worth the location
I was very disgusted at the condition of the hotel. They had a beautiful and clean lobby but the room was awful. Only one key so it was never cool when you came in and the sheets had been sown and patched there was a half dozen cockroaches that moved when i touch certain things. One towel and tiny little bar of soap and an impossibly difficult bathtub that was filthy with slippery mildew. They also did not have a working elevator which was awful because I was drenched in sweat before i got up to my hot room.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Totti-Mikael

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 years later
Se hospedó 3 noches en febrero de 2023

6/10 Aceptable

Jeffrey

Rather disappointing
This was my first time staying at this property, though I frequently stay in other nearby hotels when in Makati. I had high expectations for this hotel, based on the photos displayed on the website and the reviews. I was a bit disappointed. I would like to note that it is in a great location, right on the corner of P. Burgos St. and Durban and that everything you could want/need (restaurants, clubs, bars, 7-11, etc.) is close at hand. The Filling Station restaurant, accessed via the hotel elevator on the 2nd floor is a consistent and reliable, though not inspired, choice and the Cubana Cafe on the first floor had live music every night. The photos on the website do not accurately depict the hotel. The room I had, though a corner unit with 2 sets of windows, was rather dark and drab. Walls are painted an odd, and somewhat unsettling shade of green, and the dark furniture contrasts poorly. It should be noted that there is NO in-room safe. The shower head had a mind of its own and sprayed water everywhere, resulting in a flooded floor every time I showered. Limited channel line-up and a very small flat screen TV. The cable/satellite was intermittent and I had to have hotel staff come to the room at least once during the 3 nights that I stayed there to reprogram the system. Though I did not use it, and in fact didn't even touch it because I have a full beard, the hotel staff insisted on charging me for the disposable razor provided. Annoying and I won't book again.
Se hospedó 3 noches en febrero de 2023

8/10 Bueno

michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en enero de 2023

8/10 Bueno

Bernard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023

10/10 Excelente

James

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Expedia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice place
Nice and comfortable Just a bit dusty with all the memorabilia on the walls
Se hospedó 5 noches en enero de 2020

8/10 Bueno

Alan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
allow tiem to get there
Central locations, horrendous traffic getting there, out side is loud but rooms are quiet
Se hospedó 1 noche en enero de 2020

6/10 Aceptable

albert

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Clean hotel in the middle of red light district. Convenient and budget friendly hotel if that's what you are looking for. I stayed there with my Filipina wife and her sister and when checking out the reception assumed my family were my guests from the red light district even though we all arrived there at 1:00pm carrying luggage. We only booked this hotel cause it was cheap and close to where we were visiting but regardless the hotel reception was not justified in assuming my family were local prostitutes and requesting I pay an extra fee for them. My room was prepaid online for 3 adults in my room. Hotel reception did not review hotel check-in paperwork prior to causing shame to my family and requesting I pay an extra fee. I did not expect to be insulted by this hotel considering my bill was paid in advance. This was very unprofessional and a great lack of pride on behalf of the hotel. ALL FILIPINAS ARE NOT PROSTITUTES !!! Maybe if the staff continues to believe this way then maybe they should be careful that someone would think that their mothers and wives and daughters and even the women that work at the hotel are prostitutes also. Besides that drama the hotel is clean and the other hotel staff were friendly and very helpful. Restaurant is not a real restaurant. Any food you order will take at least 45 minutes because another location prepares it and delivers it from another location.
Se hospedó 2 noches en enero de 2020

4/10 Malo

MICHAEL

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Bed was hard as a rock. I have bad back pain from it. The shower leaked all over the floor every time you used it. The bathroom sink also leaked all over the floor, so my towels were always soaked. Housekeeping stole a bottle of vape juice from my room and lost my wife’s shorts, but the front desk couldn’t care less. There’s a sign in the bathroom that reads “water not potable.” (Kinda scary) MOST of the staff was great. The elevator guys are awesome and everyone else always greeted me with a smile. The people at the desk need to be fired. Very rude and not friendly at all. I was charged almost 100.00 USD for 2 bottles of water and a couple chocolate bars. Did I mention they lost my wife’s shorts and someone stole a bottle of juice outta my room? Great location for the night life, but there are zero amenities there.
Se hospedó 20 noches en enero de 2020

10/10 Excelente

Jere

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel on P. Burgos
Royal Belagio is at the center of the action and the rooms are really in good shape.. It's got two good restarunts, and the staff are really helpful
Se hospedó 1 noche en enero de 2020

10/10 Excelente

tomato, 日本

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
普通に文句なしのサービスでした。 上層階は景色も綺麗です。 セキュリティボックスだけ欲しい。
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean with excellent customer service..
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2019

2/10 Terrible

Gregory

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
not good
They advertised services that were not offered, the water pressure was pitiful, the front desk staff were very condescending, and lastly the air conditioning in the room was inadequate.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, amazing staff, very well priced. Right in the heart of the action but quite rooms.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

william

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Nice stay
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Where you want to stay and how you want to stay
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Jere

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprisingly good in perfect location
Much better than I expected. Perfect location and two great restaurants.
Se hospedó 2 noches en diciembre de 2019

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2019

4/10 Malo

Jason

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Disappointing
Hate the new restaurant rules, TV broken entire time, slow respond and slow elevator. Staff always smiling though
Se hospedó 3 noches en noviembre de 2019

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
Room not ready when i got there at 9.30 might.having booked well in advance they had a Superioir room but the bath tub was faulty I said if the shower worked it was fine. They sad they would give another Superiour room next day never happened 3rd day had to ask for room to be clean. 7 days only clean twice On check out took 15 mins to check room when then said i took a hanger from the wardrobe and a beer.i did not. The guy checking the room came 10 mins later and went to a couple of his mates and the guy cleaning for a chat before comming to rec desk.he had a can of beer in his hand and said it was not hotel stock..i did not use the beer. I guess they found the hanger they were now only charging 80 php for the beer The recpt then gave me back my deposit less 80 php and asked me sign two pieces of paper to say I was happy .that did no hapen
Se hospedó 7 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

CHARLES

Se hospedó 4 noches en octubre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We felt shitty.
When we left the hotel,it cost me pack of cigarettes and a bottle of water. We don't smoke.We didn't drink water in the room. We refused it.We had to wait 45 minutes to check out.
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

nasser

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en octubre de 2019

2/10 Terrible

russell

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad hotel
I would not stay in this hotel ever again. When I checked in, they gave me a room on the 17th floor and the next morning, shut down all elevators. My room although on the 17th floor, seemed to amplify the noise from Burgos street and I couldn’t get any sleep
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

eiji

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ケロケロ
場所が最高の立地。
Se hospedó 2 noches en septiembre de 2019

4/10 Malo

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
they accused me and charged me extra for smoking in room this did not happen
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Kenji

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ホテルはまぁ良かった
ホテルは良かったのだけど、一階のカフェの店員が、グズで
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en agosto de 2019

8/10 Bueno

jess

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Great large room, bed, fluffy pillows, clean. Staff, security, most attentive. If central location in Makati nightlife is priority this place is for you. My room was on 12th floor and hardly any noise. Best hotel i've stayed in asia. Restaurant on first floor and adjacent are the best in area. If i had to nit pick then the one elevator is slow. But it was working during my stay. Sure beats using stairs. My hotel priorities are basics and affordability. Bellagio is a step up from my usual. Well priced for the area.
Se hospedó 3 noches en agosto de 2019

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for the money
This is an adult friendly hotel. You enter the hotel through an open air bar restaurant. Which, depending upon the time of day or night can be quite lively. The hotel front desk is on the second floor. Rooms are clean and the staff courteous. At night and through the morning various foreigners and entertain each other in the bar/restaurant. Security is tight. This is Burgos street, an area where numerous girlie bars, masseuses, ladyboys and ladies looking to exchange their assets for a little cash walk the streets. If you don't want to be bothered you don't have to be. Staff make sure of it. And no one gets upstairs without being a guest or a guest of a guest. It's a good option for a quick stay. Or a boy's get away.
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Overall, good staff. The room had an old air conditioner that did not cool the room. When you come back to the room, the room is extremely hot as the power to the room is off when you are not there...
Se hospedó 5 noches en julio de 2019

8/10 Bueno

j

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was ok. The elevator sometimes was a bit slow. But overall not bad
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect hotel for adults
Great rooms and service. Right in the center of the bar scene. Not really for family trips with children. But for adults it’s the best. And I’ve stayed at several hotels in makati
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Great if you are single. Smoking is permitted. Only 1 elevator. Good location for bars nightclubs.
Se hospedó 3 noches en abril de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
部屋にセーフティボックスが無いのは不安でした。一階、二階がバーレストランで入りやすく楽しいお店で良かったです。
Se hospedó 3 noches en marzo de 2019