Dear Ms MariolaThank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. Your comments have been shared with all the staff members. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. Kindest regards,

Dear Miss. Maria,Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement.As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. It was an enormous pleasure having you as our Guest and to being of service. We look forward to your next visit.Kindest regards, The Pestana Team

Dear Miss. Karen M,Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement.As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. It was an enormous pleasure having you as our Guest and to being of service. We look forward to your next visit.Kindest regards, The Pestana Teams

Dear Mr. Alan,Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement.As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. It was an enormous pleasure having you as our Guest and to being of service. We look forward to your next visit.Kindest regards, Pestana Teams

Dear Mr/Mrs expedia user, Thank you for choosing Pestana Rovuma Hotel & Conference Centre for your stay with us. We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were happy to read your very positive comment about the location and comfort of our rooms. We were very pleased with your recommendation! We look forward to welcoming you again soon at our hotel. Best regards, Pestana Hotels & Resorts

Dear Mr/Mrs expedia user, Thank you for choosing Pestana Rovuma Hotel & Conference Centre for your stay with us. We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were happy to read your very positive comment about the location and comfort of our rooms. We were very pleased with your recommendation! We look forward to welcoming you again soon at our hotel. Best regards, Pestana Hotels & Resorts

Caro Cliente, Agradecemos a sua preferência pelo Pestana Rovuma Hotel, bem como a sua disponibilidade de partilhar connosco a sua experiência. É com bastante satisfação e agrado nos ter honrado com a sua estadia na sua casa longe de casa. Registamos também as suas observações construtivas e partilhamos imediatamente com a equipa que não escondeu a sua satisfação por fazer parte desta família. É para nós um momento especial e muito importante ter partilhado connosco a sua experiência, porque assim nos possibilita identificar os nossos pontos fracos e fortes, permitindo-nos desta forma avaliar a qualidade dos nossos serviços, para melhor servi-lo. Queremos aproveitar este momento para assegurar que as suas observações foram devidamente acolhidas e tomaremos a devida providencia. Mais uma vez agradecemos e sempre na expectativa de nos honrar com a sua visita. Atenciosamente, Vasco Manhiça - Director Geral

Caro Cliente, Agradecemos a preferência de V. Exa. pelo Pestana Rovuma Hotel, bem como a sua disponibilidade de partilhar connosco a sua experiência. Ficamos satisfeitos em saber que podemos contar consigo na avaliação dos nossos serviços , pese embora sem detalhes o seu feedback mereceu a nossa maior atenção.. É para nós muito importante ter partilhado connosco a sua experiência, porque só assim é que podemos identificar os nossos pontos fracos e fortes, permitindo-nos desta forma avaliar a qualidade dos nossos serviços, para melhor servi-lo. Mais uma vez agradecemos na expectativa de nos honrar com a sua visita brevemente Atenciosamente, Vasco Manhiça - Director Geral

Dear Mr. Mikael, Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. We were delighted to have you as our guests at the Pestana Rovuma, and we are very proud to know that your visit was as pleasant as it possible could be. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. All of us here hope your journey back home was a pleasant one, and that it will not be long before you are back with us for another visit as the Pestana Rovuma Hotel is your home away from home. Kindest regards, Vasco Manhica - General Manager

Dear Mr. Sungchull, Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. We were all very happy to learn that you found the hotel's facilities and services satisfactory. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. It was an enormous pleasure having you as our Guest and to being of service. We look forward to your next visit. Kindest regards, Vasco Manhica - General Manager

Dear Valuable Guest, First of all I would like to thank you in notifying me of your dissatisfaction with the level of service that you are receiving during your present stay. We pride ourselves on our service and it is from constructive feedback that we can immediately put right what is wrong. In terms of the Front desk service we will look into your complaints and rectify the shortcomings immediately. Once again please accept my sincerest apologies and if there is anything further I can assist you please do not hesitate to contact me. Kind regards Vasco Manhiça. General Manager

Dear Valuable Guest, Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to share your experience with us which was highly appreciated. It is through guest feedback such as yours that we are able to confirm our strong points as well as identify any area that may require improvement. As a hotel we make a conscious effort to always improve our guests experience at the hotel particularly focusing on customer care. It was an enormous pleasure having you as our Guest and to being of service. We look forward to your next visit. Kindest regards, Vasco Manhica - General Manager

Prezado Hóspede, Quero antes de tudo agradecer em meu nome pessoal e de toda a equipa por nos ter honrado com a sua estadia no Pestana Rovuma. Em segundo pela avaliação dos nossos serviços, que por falta de detalhes não nos permite ter uma percepção real do seu sentimento. Queremos assegura-la que a sua avaliação mereceu a nossa maior atenção e reiteramos o nosso compromisso de melhor o servir sempre que nos honrar com a sua visita. A sua satisfação é para nós uma prioridade e está acima de tudo. Pedimos as nossas sinceras desculpas para quaisquer eventualidades, agradecendo a preferência pelos nossos serviços, rogando que ainda sejamos merecedores da sua confiança Atenciosamente, Vasco Manhiça – Director Geral

Dear Valuable Guest, Thank you for visiting the Pestana Rovuma Hotel, and for taking the time to complete our guest survey which was highly appreciated. Firstly let us begin by thanking you for taking the time to let us know your sentiments regarding your experience with us. It is through guests such as yourself that we can rectify errors and fine tune our service in order to offer an ever improving experience to our guests. Your remarks are duly noted and have been shared with the team. All of us here hope your journey back home was a pleasant one, and that it will not be long before you are back with us for another visit as the Pestana Rovuma Hotel is your home away from home. Kindest regards, Vasco Manhica - General Manager

Prezado Hóspede. , Agradecemos a sua preferência pelo Pestana Rovuma Hotel, bem como a sua disponibilidade de partilhar a sua experiência connosco. Ficamos satisfeitos em saber que os nossos serviços foram do seu agrado e que correspondemos às suas expectativas. Partilhamos os seus comentários com toda a equipa que ficou muito orgulhosa e motivada. Permita-nos por favor realçar que é para nós muitíssimo importante ter partilhado connosco a sua experiência, pois dessa forma permite-nos avaliar os nossos pontos fracos e fortes, para melhor servi-lo. Mais uma vez agradecemos e sempre na expectativa de nos honrar com a sua próxima estadia na sua casa longe de casa. Atenciosamente, Vasco Manhiça - Director Geral