Encuentra Resorts todo incluido en March

“Clean room, helpful check-in staff”

“After check in we were advised that we were in “The Residence” section of the hotel. Upon entering we were greeted by filthy carpeted stairs leading up to our room. On opening the door we were then met by a vile smell…the room had clearly not been used/aired for some time. The carpet was covered in stains, the bed frame fabric was ripped, a freestanding chair was also covered in stains. All this before inspecting the bathroom….disgustingly dirty. Shower door was thick with dirt & limescale,...

“Paid for 5 nights, stayed for 1. Host ignored multiple messages, phone number wouldn’t connect. Pillows and pullout mattress beyond unsanitary. Overpowering odour throughout property. Weirdly, there was attention to detail in some areas. Beautiful setting, well maintained garden, great location. Such wasted potential from an uncaring host. Had to book another accommodation for the remainder of my trip. Wasn’t expecting luxury but at the very least, basic hygiene standards and beds which could be...

“Great for a weekend stay. Lovely room and great breakfasts.”