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Opiniones de The Hotel Paisano

2 out of 5
The Hotel Paisano
207 Highland St, Marfa, TX

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 48 de 74 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 23 de 74 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 74 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 74 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 74 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This historic hotel is a gem. The lobby and common areas are lovely. The rooms are small as you would expect but showing some wear that could easily be addressed. The elevator was broken and it was necessary to ask for help with luggage - not offered automatically.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for your kind review. Apologies for the lack of assistance on the part of the front desk clerk. We are in the process of installing an elevator. We do hope you will visit Marfa and stay with us again.

10/10 Excelente

john

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the history of the hotel. Check-in clerk was friendly and helpful. Restaurant hostess, wait staff and bartender were all friendly and attentive. Food was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Thank yo so much for the wonderful review! We are so glad to know you enjoyed your time on our property and hope you will visit again!

8/10 Bueno

Jann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Classic historic property. Gorgeous Trost design!
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for appreciating our piece of history. We hope you enjoyed your visit as well and will come again!

8/10 Bueno

Wade

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This is a beautiful 1920 hotel but in desperate need of refreshing. The elevator didn’t work which was difficult for many elderly guests. There was no bellman. The rooms were tired the receptionist were not very helpful. The restaurant under staffed and food was barely ok. So sad to let such a lovely charming hotel become so run down.i would stay at the St George next time. Not as charming but much more updated clean and guest friendly.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 26 abr. 2024
We hear you Wade! And we agree that there is much to address in this wonderful piece of history. We are in the process of installing a much anticipated elevator to make everyone's life a bit easier! Plans are underway by the new generation to redecorate the guest rooms and public areas. We are also in the process of hiring a new restaurant manager to get our f&b back on track.

10/10 Excelente

Charles

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel with unique architecture and a historic past. Staying there is an adventure I cherish. If you want a modern, sterile business class hotel, you may not like the Paisano or Marfa. If you stay, catch the light viewing outside of town, walk to Marfa Burritto for breakfast or shop in the nice stores downsrairs.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for the kind words about our hotel and our town. So glad you enjoyed your stay and experience and we do hope you return!

10/10 Excelente

Amy, RYE

Viaje familiar
Le gustó: Servicio y personal
History
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Thank yo for the wonderful rating. Please come see us again!

10/10 Excelente

Gary, Chesapeake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful old hotel with great character. No elevator, however, although they appear to plan to install one. Would definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for the review and rating. We are in the process of installing an elevator and hope you will visit again!

8/10 Bueno

Frank

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff members were very welcoming and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for the compliments to our staff! So glad they made a good impression on you! We hope you visit again.

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome historical hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for the wonderful rating! We truly love this history of this building and appreciate those who share our enthusiasm!

10/10 Excelente

John C.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had high expectations and they exceeded them. If you love old period hotels maintained at a very high level, you’ll love the Paisano!
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Garner L

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A big beautiful hotel built in the old style. It is a living museum staffed by a very helpful staff.
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's like living history book. Beautiful loby. Great art town.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean great atmosphere fun place great staff George was the best
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 7 feb. 2024
Than you for the wonderful rating! We are so happy you enjoyed your stay with us and George is definitely a keeper! Nice to hear that he made your stay with us even better!

10/10 Excelente

kamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel - not a huge fan of marfa.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 7 feb. 2024
Thank yo for the wonderful rating! We are glad you enjoyed your stay with us, even if the town didn't live up to your expectations. We hope you will consider visiting again.

8/10 Bueno

Ema

Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 10 may. 2024
Thank you, Ema. We hope you enjoyed your visit and will come again!

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 2 feb. 2024
Thank yo so much for the 10 out of 10 review! We are so glad you enjoyed your stay and hope you will visit with us again!

10/10 Excelente

Lindsy

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 26 abr. 2024
Thank you for the wonderful rating! We hope you will visit us again!

4/10 Malo

Kellen

Viaje en pareja, Viaje familiar
No le gustó: Servicio y personal
Unprofessional staff. Hospitality was lacking.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 2 feb. 2024
We are so sorry to hear that you had a less than exceptional experience on our property. I would appreciate a direct contact with more details of your experience so that I can address those issues with the staff.

10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 25 ene. 2024
Thank you so much for the wonderful score! We are thrilled that you enjoyed your stay with us and hope we will see you again!

10/10 Excelente

Katherine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was super helpful Room was exceptional Definitely recommend
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 15 ene. 2024
Thank you Katherine! We so appreciate the accolades and are glad you enjoyed your stay so much! We hope you will visit again!

8/10 Bueno

VICKI

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 12 ene. 2024
Thank you for taking time to give us your rating. We appreciate your visit.

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful history hotel. Our bathroom had a slight step up and caused us to trip once or twice. The shower was merely a plastic shower curtain. I'd expect a glass enclosure these days. Hotel was clean and well serviced.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 12 ene. 2024
I apologize for the inconvenience of the bathroom step and lack of glass shower enclosure. The hotel was built in 1930 and the present owners have strived to keep as much of the remaining historic nature as possible, which includes the configuration of many of the small bathrooms. I also apologize about the shower curtain. All of our shower curtains are cloth so I don't understand a plastic curtain being in your room. I will have housekeeping check into this asap.

10/10 Excelente

Stefanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Historic & beautiful 1900’s hotel
This is a historical hotel, so don’t expect new. But it is beautiful and decorated with quality and artistry. The lobby tiling, the lighting fixtures, the artwork and all the memorabilia from the movie Giant make it a fantastic place.
Lobby
Fireplace side room
First floor suite
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 12 ene. 2024
Thank you for the lovely words! We are so glad that you enjoyed our property and hope you will visit us again!

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are wonderful. Front Desk personnel were friendly and greeted us with great smiles and a unique way o making us feel welcome, which was refreshing and upbeat after a long road trip. Shout out to Becca and Cole. The hotel overall is very comfortable and welcoming.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 4 ene. 2024
Thank you, William! So glad you found our property and staff so comfortable and welcoming! We hope you visit with us again!

10/10 Excelente

JT

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Thank you very much for the excellent review! We are so glad you enjoyed your stay on our property and hope you will visit again!

8/10 Bueno

Courtney

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Thank you Courtney. We would love to host you again in the future. Happy New Year!

8/10 Bueno

Baldemar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We asked if the restaurant would be open....and we were told no....and then we walk in after we had dinner at another property to find the restaurant was open.... The hotel is nice....pretty cool place to crash for a night or two....i would recommend it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
I humbly apologize for the incorrect information that you were given. The restaurant staff was in flux during the holiday, a most inconvenient time, and the scheduling changed. Emails were sent to guests, I am sorry if that message did not make it to you through the booking partner you chose. We appreciate your favorable comments for the hotel and hope you will visit us again.

8/10 Bueno

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Thank you for taking time to post a rating for us, Maria. We appreciate the 4 out of 5 that you have shared. We would love the opportunity to host you again if you return to Marfa!

10/10 Excelente

Ro

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My favorite
I always stay here when I visit Marfa. The historic hotel is comfortable, centrally located and the staff is friendly. My room is always nice and clean.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 1 ene. 2024
Thank you for your wonderful comments! We appreciate you taking the time to share your opinions and are so happy that you enjoy staying with us! We look forward to your next visit!

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself was nice and beautifully restored. The bathrooms were extremely small, but that's to be expected in a historic hotel. Some of the towels were frayed and should have been retired, but that was only a minor flaw. The front desk and housekeeping staff were amazing. The restaurant in the property seemed overwhelmed by the Thanksgiving tourist rush, but the hotel itself did an wonderful job accommodating us.
Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 1 ene. 2024
Thank you for taking time to share these comments, Daniel. We appreciate your honesty and are glad that you enjoyed your stay. We hope you will visit with us again!

10/10 Excelente

Farrokh

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean hotel with very friendly and helpful staff. Would stay there on our next trip to Marfa or the Big Bend area!!
Se hospedó 4 noches en noviembre de 2023
Respuesta de GM, el 24 nov. 2023
Thank you so much for the kind words, Farrokh! We are so glad you enjoyed your stay with us and hope you will visit again!

10/10 Excelente

Harry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 21 nov. 2023
Thank you, Harry!So glad you enjoyed your stay with us and hope you will visit again!

10/10 Excelente

Loraine

Se hospedó 3 noches en octubre de 2023
Respuesta de GM, el 15 nov. 2023
Thank you. Loraine! We hope you visit with us again!

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Historic hotel, with modern comforts! Walls are a little thin, but the beds are extremely comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 14 nov. 2023
Thank you for your wonderful review! We appreciate the kind words and hope you will come visit again!

10/10 Excelente

Barbara

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was our first time staying at the hotel after many years of dining at Jett’s Grill. We were thrilled with our room, it was both spacious and charmingly throwback, with a little outdoor seating area to boot. Paul at the front desk was friendly and helpful during check-in and throughout our stay. This place has terrific Old Hollywood / Spanish Colonial Revival vibes and would absolutely recommend it to anyone passing though Marfa. Ample parking in the block!
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 8 nov. 2023
So happy that you were happy with you stay! Thank you for the kind words. We hope you visit with us agian.

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wish I had known that they didn’t have an elevator. I had to take my 40 pound suitcase up 24 stair risers.
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 8 nov. 2023
We appreciate that you have given us 4 stars even considering the lack of an elevator. The Expedia website does note that there is no elevator at this property, unfortunately you have to scroll to the bottom of the listing where it is noted under Accessibility.

10/10 Excelente

Warren, Lake Havasu

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great atmosphere. The bar and dinning were excellent. All personnel there were pleasant and wanted to make guests happy.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 25 oct. 2023
Thank you so much for taking time to share such kind words! We are so glad you enjoyed your stay and hope you will visit again!

8/10 Bueno

Ivone

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Marfa Lights
Very unique and historic hotel, linens and towels were first class. Rooms are very European in size and that is part of the ambience . Bed mattress rolled to middle in our room. Restaurant is dinner only and definitely a must
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 24 oct. 2023
Thank you for the kind words! We are so glad you enjoyed our hotel and restaurant and hope you will visit us again.

10/10 Excelente

Gail

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great stay at this historic landmark.
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 23 oct. 2023
Thank you, Gail! We are so glad you enjoyed your stay with us and hope to host you again in the future!

8/10 Bueno

Garrett

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to stay!
We enjoyed our stay in the James Dean suite! Walls are a bit thin (it's a historical hotel), but the hotel guests were all quiet and courteous. It's also within walking distance to the shops and bars, so I highly recomment it.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 8 nov. 2023
Thanks for the kind words, Garrett! We appreciate you taking time to share and hope you will visit with us again!

6/10 Aceptable

Paul

Viaje en pareja
Le gustó: Servicio y personal
The property is an amazing time capsule, the exterior and the lobby areas are beautiful. But the rooms (we were in two on this stay) really need restoration. Once that happens this will again be an amazing hotel for a Marfa weekend.
Se hospedó 4 noches en octubre de 2023
Respuesta de GM, el 23 oct. 2023
Thank you for sharing, Paul. I agree we are due for some extra room TLC and be assured it is on the way! We hope to see you again in the future!

8/10 Bueno

Blaine

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 23 oct. 2023
Hi Blaine, Id love to know what we can do to earn those extra two points! We hope you will give us another opportunity!

10/10 Excelente

Darin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great atmosphere. Nice rooms. Quite town.
Se hospedó 2 noches en septiembre de 2023
Respuesta de GM, el 23 oct. 2023
Thank you for taking time to share your impression and the great review! I hope you visit with again!

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 23 oct. 2023
Thanks for the 5/5, Nicholas! We hope you visit with us agian!

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This beautiful property has maintained the charming characteristics of a bygone era. The rooms have lovely details including comfortable chairs, patterned carpet, textured wallpaper,, lovely furniture, a comfortable bed and plush towels. The lobby is welcoming as in the outdoor patio where you can sit and enjoy a drink or dinner or maybe even live music. Enjoyed our stay!
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 17 sept. 2023
Thank you, Mary! We so appreciate your wonderful review! Please come stay with us again!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
The rooms were very clean. There was a private event, so the restaurant and the entry etc. were unavailable. I think had we known this we may have stayed somewhere else. The front desk person whose name was George was extremely helpful and very courteous. Overall, it was a good experience.
Se hospedó 2 noches en septiembre de 2023
Respuesta de GM, el 13 sept. 2023
Emails were sent to all guests with reservations on the day of the private event. Since you did not book direct, your personal email was not in our system and the message was forwarded to your expediaparntercentral address as it appears in your reservation. I'm sorry if that does not facilitate delivery of messages directly to your personal email.

10/10 Excelente

Tamirah

Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 13 sept. 2023
Love the rating! Thank you, Tara! We hope you will visit again!

10/10 Excelente

Shellie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a wonderful stay and we enjoyed the Marfa Lights Festival!
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 13 sept. 2023
So glad you enjoyed your visit, Shellie! We do hope you will visit us again!