Our overall experience was great. We met the housekeeper in the hallway outside our door and asked if we needed a sign on the door to clean our room. She told us no, and we told her our room needed to be cleaned, and the attached shampoo container in the shower was empty. We left to return later in the evening, room had not been touched, no clean towels, only shampoo was refilled. We had to ask the desk for more towels etc. The day day our room was clean and fresh bath towels replaced. This is a relatively new hotel. The breakfast was great, checkout was seemless. Would definitely stay here again. The price was a bit high, so we shared the cost between family members. There are several hotel options at the Marianna FL exit. We have stayed at other places, but this one by far was the best