2/10 Terrible
David William
19 oct. 2025
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On arrival I was told quite aggressively that they did not have a reservation for me. If I wanted to stay I had to pay them again. I paid for the first night and it was agreed I could pay the rest when I left but two days later a security guard banged on my door at 11pm summoning me to the reception where I was told in no uncertain terms that I had to pay there and then for the rest of my stay.
The door to my room did not open more than 18 inches and when locked it rattled in the frame about ¾ of an inch. Light fixtures were loose on the wall. The bathroom light did not work at all. There was a heavy, full length mirrored door just propped up against the wall {!} Clothes hangers were piled up at the bottom of a cupboard together with the broken rail they should have hung off. Cracked and broken tiling had been repaired clumsily with some sort of cheap filler that did nothing to stop numerous insects from crawling out from underneath it in the toilet and around the sink.
At night people roamed the passages at will, shouting and banging doors, arguing loudly and generally making the place feel unsafe. All ignored by the security guards.
The water in the main swimming pool was the colour of black ink. Just looking at it made feel like getting my stomach pumped. Clearly it had not been used for many a year.
This hotel is grubby and dilapidated with reception staff seemingly ignorant of any kind of courtesy. Avoid.
But it is in a good location.
David William
Se hospedó 5 noches en octubre de 2025