10/10
Best Vacation Ever – With One Exception
I had an amazing vacation overall! The location was perfect, with the beach and swimming pool both being excellent. Food and beverages were easily accessible and very satisfying. The duration of the trip was just right for relaxation and enjoyment.
However, the one downside was the reception. Most of the staff there were unprofessional and not helpful, which was disappointing. The big exception was Mr. Kirllos — he truly stood out with his kindness and professionalism. He was incredibly helpful and made a real difference in our experience.
Thanks to him, our stay was much better than it could have been. I hope the hotel takes steps to improve the rest of the reception team.
Mohammed
Se hospedó 4 noches en junio de 2025