Medina Lake: Tours y Actividades

The hotel is clean and looks nice, however, I don’t think it’s worth the price, specially given that they overcharge for every additional detail beyond the basics: $40 for checking in before 4pm even if a room is just sitting there empty, and $69 per night for parking. Their inflexibility gives the guest a sense of hostility instead of a friendly welcome. I found the front desk service to be very mechanical, thus missing the human touch that any hotel, but more so a “luxury” hotel, should have. Even the valet parking attendants seem a bit aggressive. There are some details inside the room that are a bit run down (some furniture, the bathtub). I later stayed at a Drury hotel near the airport and the front desk service was much more welcoming and it is also newer and clean.

A. T. at the front desk was excellent. Very helpful with recommendations and quick check in. Great location. Valet was a little slow at times.