4/10 Malo
Steve
Viaje familiar
15 may. 2025
The accommodation was fine. Close to amenities and generally clean and serviceable. The customer service from "Your place Your space". was absolutely terrible. I messaged Chontelle shortly after arriving to advise that there was no second set of keys in place - she did not respond to emails and seemed too busy to assist when I rang her direct. Apparently she was about to catch a flight and it was the end of the month so she had a lot of financials to do - not my problem - I just wanted a second set of keys - I finished up buying the second set myself and now I'm trying to get the money back - Chontelle is rude and unresponsive - as someone who works in customer service, Chontelle exhibits all the characteristics of poor customer service. I would never use this provider again.
Steve
Se hospedó 0 noches en mayo de 2025