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Opiniones de Hotel Cavalier

2.5 out of 5
Hotel Cavalier
343 Stud Road, Wantirna South, VIC

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 113 de 465 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 169 de 465 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 465 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 57 de 465 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 465 opiniones" "

7.4/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

6.2/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Dave

Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Reception service was lovely. Unfortunately the hallway had a musty smell and the rooms felt 'tired'. I wouldn't stay here again unless it had a facelift.
Se hospedó 1 noche en marzo de 2024
Respuesta de The team at Hotel Cavalier, el 8 abr. 2024
Thank you for taking the time to leave a review Dave. We are disspointed the stay wasn't up to standard. You will be pleased to know we are having downstairs carpets replaced this week and are continuously making improvements.

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very clean and nice room we stayed for 8 nights and couldn’t have chosen a nicer hotel
Se hospedó 8 noches en febrero de 2024
Respuesta de The team at Hotel Cavalier, el 8 abr. 2024
Thank you for taking the time to leave such a lovely review Lisa. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, servicios
I found the accommodation reasonably comfortable and would recommend short stays
Se hospedó 3 noches en febrero de 2024
Respuesta de The team at Hotel Cavalier, el 8 abr. 2024
Thank you for taking the time to leave a review Richard. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

8/10 Bueno

Maria Graciela

Friendly service and quick response An old building but roomy, quiet and comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de The team at Hotel Cavalier, el 8 abr. 2024
Thank you for taking the time to leave a review Maria. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to shopping bus stop is at the front door great customer service. Thank you for a great stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de The team at Hotel Cavalier, el 8 abr. 2024
Thank you for taking the time to leave such a great review Tracy. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

6/10 Aceptable

Dickson

Security looks wanting.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Selvina

Se hospedó 1 noche en enero de 2024
Respuesta de The team at Hotel Cavalier, el 8 abr. 2024
Thank you for taking the time to leave a review Selvina. We are pleased to hear you enjoyed your stay and we look foward to welcoming you back next time.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value, helpful staff
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Scott

Le gustó: Servicio y personal
Was ok but nothing special
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Karen

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Lang

Se hospedó 1 noche en diciembre de 2023
Respuesta de The team at Hotel Cavalier, el 2 ene. 2024
Thank you for taking the time to leave a review Lang. We are pleased to see you enjoyed your stay with us.

10/10 Excelente

Rhiannon

Se hospedó 6 noches en diciembre de 2023
Respuesta de The team at Hotel Cavalier, el 2 ene. 2024
Thank you for taking the time to leave a review Rhiannon. We are pleased to see you enjoyed your stay.

10/10 Excelente

Chris, Lancefield

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de The team at Hotel Cavalier, el 2 ene. 2024
Thank you for taking the time to leave a review Chris. We are pleased to hear you enjoyed your stay with us.

6/10 Aceptable

Benjamin

Le gustó: Servicio y personal
The air conditioner in room 14 keep on going hot. Perhaps maintenance can check this out. The bed in room 15 which we also had was not very comfortable - maybe needs replacing
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Robert

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very noisy people up and down the hallway all through the night. Didnt really feel safe. No pool to swim in. Carparks limited and in poor condition.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Polly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Greeted at front desk by a friendly staff shown directions & helpful
Se hospedó 1 noche en octubre de 2023
Respuesta de The team at Hotel Cavalier, el 24 oct. 2023
Thank you for your review Polly. We are pleased to hear you found staff friendly and helpful during your stay.

8/10 Bueno

Alvin

Se hospedó 1 noche en octubre de 2023
Respuesta de The team at Hotel Cavalier, el 24 oct. 2023
Thank you for leaving a review Alvin. We are pleased to hear you enjoyed your stay

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to Knox City
Se hospedó 1 noche en septiembre de 2023
Respuesta de The team at Hotel Cavalier, el 24 oct. 2023
Thank you for leaving a review David. We are pleased to hear you enjoyed your stay and found the location convenient.

4/10 Malo

gina

No le gustó: Limpieza, servicios, condiciones de la propiedad
Whole room and furniture need renovating and replacing
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Kerry

Le gustó: Limpieza, servicio y personal, servicios
There was black mould in the bathroom, so the room smelt like damp mouldy smell. The bed was great and sheets super fresh and clean. Nice sized room.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jenny

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I actually liked this property a lot for the purpose I had. I was babysitting 2 grandchildren ages 5 and 7 as their parents had a house full of people. (I come from out of town). Check in was efficient and quick. We had a 2 bedroom unit. It wasn't new and glamerous but it was huge. It had a microwave and plates and cutlery. It had a table and 4 chairs and large couch in front of the TV. The bed linen and towels were obvoiusly all very new and spotless white. We'd brought our own breakfast provisions with us and we ordered in pizza. The room was warm despite a cold night. The proximity to Knox centre made it great to keep the children amused for the afternoon. We went to the movies and bought icecreams and played with other children. It all worked well for us.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The team at Hotel Cavalier, el 3 sept. 2023
Hi Jenny,Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed your stay and the time spent with your grandchildren. We look forward to welcoming you back next time.

8/10 Bueno

Steve

Le gustó: Limpieza, servicio y personal, servicios
Hotel is generally quite good but like the reviewer starting to show its age. Would stay there again
Se hospedó 1 noche en agosto de 2023
Respuesta de The team at Hotel Cavalier, el 24 ago. 2023
Thank you for taking the time to leave a review Steve. We are pleased to hear you enjoyed your stay.

10/10 Excelente

Kerry

Se hospedó 1 noche en julio de 2023
Respuesta de The team at Hotel Cavalier, el 24 jul. 2023
Thank you for your review Kerry. We are pleased to hear you enjoyed your stay and we look forward to welcoming you back in future.

8/10 Bueno

Robert

Viaje en pareja
Comfortable and good value for the price
Se hospedó 2 noches en julio de 2023
Respuesta de The team at Hotel Cavalier, el 20 jul. 2023
Thank you for taking the time to leave a review Robert. We are pleased to hear you enjoyed your stay.

10/10 Excelente

Tina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed for 3 nights.I was very surprised how nice and clean.Freshly made comfy bed too. it was.Spacious and lovely.We thoroughly enjoyed our stay.It was too short though.Value plus for money.If I get the chance will be staying there again.I cant wait to maybe go in summer time ,pool looks amazing.Even had a BBQ.I cant complain about anyrhing.Deffinatly the place to stay.Not everything was perfect but the price waa amazing. Thanks Watif for helping me find such a gem.For those of you that complained in the past Go and pay a fortune and get perfectly perfect and stuck up....Staff were great too.Thank you for our stay
Se hospedó 3 noches en junio de 2023
Respuesta de The team at Hotel Cavalier, el 20 jul. 2023
Thank you for such a lovely review Tina. We are glad to hear you enjoyed your stay overall and we look forward to wecoming you back again.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty dismal and smelly.
Very unimpressed. Overall the state of the place was delapidated and dated. The entries we used were dirty. Cleaning stuff on display. Lawns unmowed. Our room stank like old fried food. We had to leave the windows open. We ended up leaving early due to a family emergency, but i doubt we would have stayed anyway. It was the kind of place you really check for bed bugs. Wouldnt recommend at all.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Shane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de The team at Hotel Cavalier, el 24 ago. 2023
Thank you for taking the time to leave a review Shane. We are pleased to see you enjoyed your stay overall.

8/10 Bueno

Anthony

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff where excellent but hotel is showing age in rooms. The hot water in the shower was terrible..
Se hospedó 1 noche en julio de 2023
Respuesta de The team at Hotel Cavalier, el 4 jul. 2023
Thank you for taking the time to leave a review Anthony. We are pleased to hear you enjoyed your stay overall. We will check the hot water in room 35. Should you stay with us again, please don't hesitate to contact staff if there are any issues.

10/10 Excelente

Benny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I booked a wrong day but staff was very friendly and helpful, changed it for us. Although the facilities are bit old but the the friendly staff and cleanness made it nice place to stay. Plus very competitive price in the area!
Se hospedó 1 noche en junio de 2023
Respuesta de The team at Hotel Cavalier, el 20 jun. 2023
Thank you for taking the time to leave a review Benny. Our staff work hard to provide the best customer service and in room cleaning they can, they will be very pleased to read your review.

2/10 Terrible

Tam

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Very terrible and unsafe. Have 1 guy to knock the door and show me dissolute picture. I call reception and they don’t solve the problem for me. They told me call police by myself I never come back this hotel again 😡
Se hospedó 1 noche en junio de 2023
Respuesta de The team at Hotel Cavalier, el 20 jun. 2023
We are dissapointed to hear your stay was not as pleasant as all of the previous stays you have had with us Tam. I believe staff have already called you and spoken to you.

10/10 Excelente

Tam

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Bonnie

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Great value
Se hospedó 1 noche en junio de 2023
Respuesta de The team at Hotel Cavalier, el 20 jun. 2023
Thank you for taking the time to leave a review Bonnie. We are pleased to hear you enjoyed your stay overall.

8/10 Bueno

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Only 5mins from where I needed to go
Se hospedó 1 noche en mayo de 2023
Respuesta de The team at Hotel Cavalier, el 20 jun. 2023
Thank you for taking the time to leave a review Julie. We are pleased to hear you enjoyed your stay overall.

6/10 Aceptable

John

Se hospedó 5 noches en abril de 2023

6/10 Aceptable

Hernan

Viaje de negocios
No le gustó: Condiciones de la propiedad
The location was great but room was a little disappointing as bathroom door was damaged and room door also damaged. Big spider in one of the curtains.
Se hospedó 11 noches en abril de 2023

6/10 Aceptable

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Noisy neighbours in next room til 2am was annoying
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Laura

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfy beds, quiet rooms despite being close to a busy road. Easy to get to
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

SAN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The Hotel Cavalier is well located on transport routes and close to a large shopping complex at Knox. It was very well priced for my brief stay for a few meetings on the SE side of Melbourne. I arrived late due to a late flight and the reception was super helpful via messages and emails. They kindly placed my room key into a key-safe for me to self check in quite late. The room is spacious; the bed is comfortable, and the bathroom clean and user friendly. But for those looking for a bit of luxury, the facilities are ageing (eg curtains not hanging on the sliding rail properly, door chain was not functional at all, the door locks are old and felt “insecure”, and there was a bit of a musty smell in the room and corridors). Nevertheless, for a business traveller, I really appreciated the location, room size, comfy bed, etc because it is definitely not terrible but “very liveable”.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Cesare

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice area. Good shopping and food facilities eat by
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great friendly staff and location is perfect
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Karen

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Friendly staff Rooms very clean Everything you need
Se hospedó 2 noches en marzo de 2023
Respuesta de The team at Hotel Cavalier, el 27 mar. 2023
Thank you for taking the time to leave a review Karen. We are pleased to hear you enjoyed your stay.

4/10 Malo

Davina

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room had the features listed in the online ad. The building is obviously old and some of the rooms 'quirks' were because of age. Others were because of poor upkeep and maintenance including the smoke alarm cover, power points, a bedside table with a hole in it, and the outside security door which was broken and not replaced. We probably wouldn't choose to come back.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Graham

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Alan

Le gustó: Limpieza
Location
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

janet

Overall appearace of exterior and interior of property
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

David

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
I like it because of what we had to do in the position of suburb as we come from Ballarat
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Christina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de The team at Hotel Cavalier, el 6 mar. 2023
Thank you for taking the time to leave a review Christina. We are pleased to hear you enjoyed your stay.