This was booked several months prior and, shortly before the travel dates, Covid struck in Melbourne (again). This triggered contact with Fred who was very appreciative of our situation and helpful in terms of discussing options should we be unable to travel. It was nice to be speaking to someone who understood the vagaries of Covid life and was evidently prepared to work with us if things didn’t go ahead at this time.
However, the planets aligned and we made the trip. We had a late request for a high chair which was accommodated without issue. Fred was unable to meet us at our arrival time and instead arranged for a 3rd party to open up, show us what was what and help get settled. It was very easy with absolutely zero stress. Everything was exactly as described.
The apartment itself is clean and tidy with everything you need for day-to-day living. It’s conveniently situated in Southbank just a few minutes walk from the Yarra and the CBD. A few minutes walk away there is also a Woolworths which has long trading hours. Being close to the CBD opens up all sorts of food delivery options too.
The apartment itself was comfortable. The beds were lovely and all necessary linen was supplied, including towels for the pool. While I didn’t make it to the pool, the kids did and said it was lovely.
The views were great looking to the south and west. Entry was easy with 2 keys for the apartment and a remote for the garage entry available. One thing we didn’t use this time which were available were My Ki cards for public transport.
During the stay we had a few issues arise personally and Fred was great in providing assistance. He helped us with delivery of an urgent parcel to the apartment and when our stay was cut short by a couple of days (thanks Covid) we were able to easily arrange an early departure.
In summary the apartment was just easy living. We were not stressed about anything. It’s easy to keep clean and tidy and life is comfortable with air con/heating, dishwasher, wifi, smart TV, Netflix etc. It just made life easy and we were able to get in and enjoy our holiday without having to worry about our accommodation at all. It came with no additional stress or worries and Fred was at pains to ensure everything ran smoothly, including contacting us after a day or two to make sure everything was okay. We have already had a conversation about our next visit which is perhaps the greatest compliment - we will definitely be back.