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Opiniones de Econo Lodge Inn & Suites

2.5 out of 5
Econo Lodge Inn & Suites
6045 Macon Cove, Memphis, TN

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 76 de 385 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 107 de 385 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 78 de 385 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 385 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 83 de 385 opiniones" "

6.6/10

Limpieza

6.8/10

Servicio y personal

4.8/10

Servicios

6.4/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Jonathan, Fairfax

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No breakfast service at this location and room has fungus smell. Bad places
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Angel

Viaje en pareja, Viaje con mascota, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loud music, talking, and yelling all night. Watched one of the staff doing a drug deal the next morning while the cleaning lady stood watch. Breakfast was coffee or juice but online said continental breakfast but no food. Man at the front desk wanted me to pay cash for pet deposit instead of card. Would not recommend to anyone.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Peggy

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I requested a non smoking accessible room. Didn't get that. The electricity in the room didn't work, when I opened the door and tried to turn on the lights they didn't work. There were holes in the bedspread from cigarette burns, an ashtray on the table. There was no soap in the bathroom. They requested cash for the deposit for my dog and I said I had to pay it! Pretty sure they just pocketed that. They said they would move me to a different room and the reason why they didn't give me the rooms I asked for was because they were reserved for someone else. I said isn't that why I made a reservation? They didn't have a comment for that. I asked to leave said I didn't want to stay there and they didn't refund me. I made a claim to the insurance through Expedia and they denied it. Won't be doing that again. Do not ever stay here!!

2/10 Terrible

Jana

Viaje con mascota, Viaje familiar con niños
No le gustó: Limpieza
This was the most disgusting hotel I have ever stay at. The floors looked they had not be mopped in years and there was urine underneath one of the sofas in the suite I stayed in, as well as blood on one of the pillows. Utterly filthy.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

EDDIE

Viaje con mascota, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Hotel has no breakfast even though website says it offers free breakfast
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Vanessa

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Kenneth

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
We was warned when we pulled in that it was not a safe environment for the kids and I was held at knife point and they tried to steal my truck less than a block away.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was fine a person sleeping in car end parking lot
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Doan

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Chelsey

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Misadvertised alot! Lied about having breakfast and coffee. Even asked for more money( 20 deposit in cash only) never going back
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Timothy, Virginia Beach

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They had NO breakfast as advertised. Dirty, smelly water in bathroom. Phone disconnected. NO wifi. Generally dirty and very noisy all morning long. Staff were not polite nor helpful. Key card was misprogrammed twice upon arrival. Sent helper up to open room and took us to three rooms before finding a room that the key happened to work on! Not secure at all. He had opened the other two rooms with a pass key and they were filthy anyway. Room we ended up with had all the problems above, plus a broken toilet seat and other issues they couldn't resolve. Wouldn't recommend this place if they paid someone to stay here. Avoid at all costs.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
ok for the price
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Alvin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good experience.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Marilee

Viaje de negocios, Viaje con mascota, Viaje familiar
No le gustó: Servicios
Dirty, had to pay an extra $35 for 'fees' that can only be done by cash even tho they had a card reader (seemed more like they were going to just pocket it). The room was supposed to be non smoking but had burn Markers (obviously from cigarettes) in the bedding and smelled like cigarettes. Said it had free breakfast but there was nothing. The staff where really slow which would not be that bad if it weren't for the very dangerous area outside in which I did not feel comfortable leaving my stuff alone. And to top it all off there was a missing fire alarm in our room.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Michael

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It was great. We only needed the room for 3 hrs had a few guys and girls who wanted to do dirty things. Room worked great
Se hospedó 1 noche en julio de 2023

4/10 Malo

Magnus

Se hospedó 1 noche en julio de 2023

4/10 Malo

Erika

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Jan

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Ingen morgenmad
Der var ingen morgenmad, som lovet på hotels.com. Beskidt udeområde, ulækker svømmepøl.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Kenneth

Viaje en pareja
No le gustó: Limpieza y servicio y personal
Checked the fridge, a whole baby pacifier n some sort of bug was left there..of course no other room was available
Se hospedó 1 noche en julio de 2023

4/10 Malo

Michael

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Dont stay here
Clerk asked for a $20 cash deposit for key cards. I have never heard of this before, and i have worked at a hotel. They were very stingy with towels. I did actually pay for a 2nd person.
Se hospedó 4 noches en julio de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza y servicio y personal
Disappointed
There was unexpected cash deposit, the pool was down because they said it was cold outside(not in Memphis in July), and the elevator smelled of urine. Although, the room was very spacious, inwhich was the only upside.
Se hospedó 1 noche en julio de 2023

4/10 Malo

Bonnie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Candy for breakfast!
I know you get what you pay for but come on! No shampoo, one soap, no cups. Online said breakfast, the reason we chose this motel. The breakfast was a to-go bag with candy in it! Nope. Nothing advertised. But young man at the desk was great.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Carmencita

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
The stairs smelled bad and there was a used condom on one of the steps. The room was clean but had no toiletries provided.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Lisa

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We didn’t stay. We checked in and checked out 20 minutes later. It was filthy, with holes in lamp shade, couch and chair. My son who is 14 was terrified
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Debra

No le gustó: Limpieza y condiciones de la propiedad
This was the nasty place. Wouldn’t stay there again
Se hospedó 1 noche en mayo de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Non smoking room smelled of smoke.
Se hospedó 1 noche en abril de 2023

4/10 Malo

Tamara

Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not like the area it was in

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The hotel itself was fine. Everything in the room was clean and spacious. The only gripe on the actual hotel was the toilet felt "loose" like it was ready to get pulled off the floor The issue was really where we stayed at. It looked slummy and the other residents there seemed shady with smoking dope and other things and hanging outside. It got to the point where cops were called and took a few people in the back of the cars. From a hotel perspective, fine. From a location and surroundings, needless to say I tried getting out of there as soon as I could.
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Billy, Albany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
When i booked this stay i marked that we wanted continental breakfast. The lobby was not open and you had to ask for coffee and a to go bag breakfast. The 1st morning i went down to get coffee and breakfast and no one answered the door so i had to leave and go to gas station to get coffee. I didnt even bother the 2nd morning. The toilet seat didnt fit the toilet so when you set down it would slide from side to side and the whole toilet would tip forward. There was no soap or shampoo so thank goodness i had some with me or we would had to go buy some. The room was very nice and clean . Location was good.

8/10 Bueno

Blake

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Lateef

Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Crystal

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
You may spot a roach but it’s not infested, they don’t clean the rooms, they just throw the trash “they see” away and make the bed with the same sheets, they are very stingy with towels. The stairways smell like piss. It’s quiet depending on what kind of people are next to you. The staff are very nice that’s the only thing the hotel has going on.
Se hospedó 1 noche en enero de 2023

2/10 Terrible

JEREMY

Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
Disgusting room. Burn holes everywhere. Everything is very out of date and dirty. The ice machine doesn’t work. And the clerk made me CONTINUE driving after my arrival because they require a CASH pet fee for my dog. Nowhere does it say that online when booking.
Se hospedó 1 noche en enero de 2023

4/10 Malo

Wanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No pool as advertised. No one to clean or empty trash in rooms daily. No clean towels daily.
Se hospedó 3 noches en mayo de 2022

4/10 Malo

Jhon, Miami

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Alright place
Se hospedó 7 noches en mayo de 2022

6/10 Aceptable

Warren

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The furniture in the room was really dirty and the couch was broken, there was used syringe needles in the stairwell that was uncapped, homeless people were sleeping in the stairwells, and the heat/air unit worked on occasion. The lamp shades were broken and bent, there was no toiletries available in the room. For the price I paid for this room I fully expected it to be in better condition and cleaner. I was very unhappy with this experience and I do not recommend staying at this establishment.
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Alfred

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2022

8/10 Bueno

William

Viaje de negocios
Le gustó: Limpieza y servicios
Very comfortable for the money.
Se hospedó 1 noche en abril de 2022

2/10 Terrible

emanuel

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
moved us twice with both rooms with issues.
Se hospedó 2 noches en abril de 2022

6/10 Aceptable

Christa

Viaje en grupo
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Lucky

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
poor
It was a bad experience. The room was dirty and unkept, everything was terrible.
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Renee

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty hotel, door wouldn’t open, loud/noisy. Smelled like cigarettes
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Mario

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I arrive here on the 24th, I get to the room bringing my luggage up the stairs because the elevator didn’t work , Once I got shuttle I noticed I did not have any heat so I called and front Desk she changed my room the room has heat but no hot water, I have been trying to reach out to you guys to help me I’ve been here two days no heat in one room no hot water in the room that I’m in now it’s been very difficult to be able to talk to someone and help me with this, I have been pretty much harassed by one of the front Desk worker telling me I will get put out my room if I don’t provide her credit card note I have paid for a week already and now I’m being threatened to get put out of the room if I don’t provide her with a credit card please someone help
Se hospedó 1 noche en febrero de 2022

6/10 Aceptable

Keonna

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Jacquelyn

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The property was easy to find but the room was not clean, dirry towels, stained sheets, burn holes in blankets, floor not sweeped.
Se hospedó 1 noche en febrero de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was uncomfortable. Couldn't understand what the guy was saying and they only take cash deposit? Sketchy! Towels were dirty and stained. Bed sheets were dirty and stained. Floor felt like it's never been mopped. Fridge was so loud I had to unplug it. Lights didn't turn on. Overall, a bad name to Econo Lodges.
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

Evelyn, Beaumont

No le gustó: Servicios y condiciones de la propiedad
This place was terrible. The bed was like sleeping on a box spring. The floors were so dirty I had to wash my feet off after taking a shower before I could put my socks & shoes on. The non smoking room smelled like an old cigarette. There was no coffee in the room and no breakfast as advertised. Had to give a $20 cash deposit for key card but they had nothing for protecting my property. We were afraid we would wake up to find our vehicle missing. I woke up with a terrible headache after an hour there so I didn’t sleep much let my husband sleep and waited for him to get rest to get back on the road. Terrible experience. Avoid this place.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Not pretty but worth the price
The sheets on the bed looks like it wasn’t changed. It was dirty. The small sofa looks soiled and stained so no sitting on that. However, for the low price and a big room, just have to make due.
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Carson

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Sheets had stains and holes in them. Bare Smoke detector wires hanging out of the ceiling. All the metal in the room was rusted and corroded. Shower had a ton of mildew on the shower curtain. Power went out during the middle of the night. Never again will I stay at an econolodge.
Se hospedó 1 noche en noviembre de 2021