Lobby

Opiniones de Budget Inn

2 out of 5
Budget Inn
1010 E Liberty St, Mexico, MO

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 25 de 100 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 100 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 100 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 100 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 100 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

6.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal

10/10 Excelente

Chad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner, el 1 dic. 2023
Thank you very much.

8/10 Bueno

Gregory

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner, el 11 nov. 2023
Thank you for your review. It was a pleasure to have you with us during hunting season. Hope the hunt went well.

2/10 Terrible

Tina

Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 11 nov. 2023
This guest wrote a one out of five because we charge 50.00 per night per dog that stays at our hotel. She then canceled her reservation and gave me a 1 out of 5 score.

10/10 Excelente

Phyllis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner, el 27 sept. 2023
Thank You.

8/10 Bueno

Donald

Le gustó: Limpieza, servicios, condiciones de la propiedad
Office Clerk was informed that none of the soap dispensers worked. The same condition existed 24 hours later. The clerk said he "forgot"
Se hospedó 2 noches en septiembre de 2023
Respuesta de Owner, el 20 sept. 2023
Thank you for staying with us. We appreciate your business. The soap dispensers are taken care of. Have a great day.

2/10 Terrible

Tom

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
We arrived at 7:15PM. The lobby was locked, with a sign in the window (will be back at 10:00). We had to find another motel. The property was very rundown.
Se hospedó 1 noche en septiembre de 2023
Respuesta de owner, el 17 sept. 2023
Sorry we was not at the hotel We had to shut the doors this night due to unforeseen circumstances. Being a veteran owned mom and pop hotel this does happen from time to time. We are again sorry that this happened to you but there was underlying life problems that interfered in our business. I really wish you was able to see the inside of the room because that is where we have put most of our renovation money the past few years. Have a great day.

10/10 Excelente

Kevin, Copperas Cove

Le gustó: Limpieza, servicio y personal, servicios
I have stayed at every hotel in the Mexico/Kingdom City area and I like the Budget motel because I can stay close to the airport and not waste money on lodging. It is convenient and comfortable.
Se hospedó 2 noches en septiembre de 2023
Respuesta de owner, el 17 sept. 2023
Thank you. Thank You, Thank you.

10/10 Excelente

Cortney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was very nice, clean, spacious and comfortable. We were very impressed with the breakfast, which is handmade by the owner whom wakes up early every morning to prepare pancakes, sausage, biscuits and gravy with various fruits. Our only negative comment would be the lack of a door in the bathroom. But the room had been remodeled recently so im guessing that a door will be put on soon....i hope.(Hot water was impeccable) If we happen to be in town again, this will be the place we go!
Se hospedó 1 noche en marzo de 2020
Respuesta de owner, el 14 mar. 2020
Thank you. We use all reviews to better our product.

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal
When I arrived the front door was locked and stated there are no check ins after 11pm. I am sorry I was on the road and tired. Called the number on the door and the guy was like we are closed sorry. No you didn't get charged for
Se hospedó 1 noche en febrero de 2020
Respuesta de Owner, el 21 feb. 2020
This is a small hotel that is run by a retire veteran and his wife. You didn't get charged anything. I told you that on the phone when I talked to you. As per what is on Expedia's website I have published our hours of operation 6:00 AM to 1100 Pm Sunday -Thursday and 6:00 AM to 12:00 PM Friday and Saturday. I am sorry that you didn't understand. There is nothing terrible about having hours of operations.The customers that stay here like it that they know that they won't get woken up by someone checking and bring bags in from there car at 2:00 am in the morning. It also states on the Expedia website that if you need to check in after closing time to call us so that we can make arrangements.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rooms were very clean but cold. They did have a space heater in the room for additional heat.
Se hospedó 1 noche en febrero de 2020
Respuesta de Owner. , el 16 feb. 2020
Thank you for your review. We use all reviews to improve our product.

2/10 Terrible

Joe, St. Louis

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Run down and poorly maintained. Worst attempt at remodeling I have ever seen.
Se hospedó 1 noche en febrero de 2020
Respuesta de Owner, el 16 feb. 2020
Thank you for your comment. We use all comments to improve our product. We are working on a 5 year remodel plan. We are in the first year of that plan. We are a value hotel that give someone a clean room with a hot breakfast for the lowest price in town. Everyone that stays with us contributes to us being able to upgrade more things for more rooms. We want to tank you again for stay with us at Budget Inn for a reasonable price.

10/10 Excelente

Leland

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Breakfast WOW.
the breakfast was the best I`ve had at any motel I`ve stayed at, room was dated but clean and the shower was HOT.
Se hospedó 1 noche en febrero de 2020
Respuesta de owner, el 16 feb. 2020
Thank you for your review. We use all reviews to better our product. It is going to take some time but slowly we are updating our product. It is stays like you that help us earn revenue to improve our product. Thanks again.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple, clean, old fashioned. Remarkably inexpensive. No frills were needed.
Se hospedó 1 noche en febrero de 2020
Respuesta de owner, el 14 feb. 2020
Thank you for your review. We use all reviews to improve our product.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2020
Respuesta de Owner, el 12 feb. 2020
Thank you for your review. We use all reviews to improve our product.

8/10 Bueno

David, Raytown, MO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, clean room with new everything! Great value for $50.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Owner, el 28 nov. 2019
Thank you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Localizado ótima para mim. O designer não é tão bonito no quarto. Móveis antigos. Não tem nem água no frigobar
Se hospedó 3 noches en octubre de 2019
Respuesta de owner, el 27 oct. 2019
We thank you for your comment. We are working on remodeling the rooms. We have 4 finished now and we will continue to improve through the next 3 years. We use all comments to improve our product.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019
Respuesta de Owner, el 21 oct. 2019
Thank you four your review. We use all reviews to better our product.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
A Dump
This place is a collapsing DUMP. How does it have ok reviews? Room smelled a bit like mold, bed ancient, but mostly the condition of everything just awful
Se hospedó 1 noche en octubre de 2019
Respuesta de owner. , el 20 oct. 2019
The reason for the ok reviews is because of the value you get for the cost you pay. We are an older hotel. We are in the process of remolding and upgrading the rooms. Right now we have 4 rooms remodeled out of 45 rooms. It is going to be a long process because we are using revenue and not taking out loans. For the value of the room you get a hot home cooked breakfast. Biscuits and gravy, pancakes, hard boiled eggs, home style potatoes, sausage patties. You also get Fresh fruit, two choices of cold cereal, hot oatmeal, and yogurt. The coffee that we use is Dunkin Donuts coffee and also we have 2 types of breakfast juices. When you are a family of 4 you can spend $70.47 tax included and get a good night sleep and are able to feed 4 people the next morning. There is no better value in this town than that. You also get free wifi. We are improving this hotel every year and will continue to provide the best service that we are able to provide. I thank you for stay with us at the Budget Inn. We use all feed back to improve our product.

10/10 Excelente

Mike, Mexico Mo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice people. Would refer to other customers.
Se hospedó 1 noche en octubre de 2019
Respuesta de owner, el 10 oct. 2019
Thank you for your review. We use all review to better our product.

6/10 Aceptable

Tom

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Owner, el 7 oct. 2019
We use all reviews to improve our product. Thank you for your review.

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I went to check in there was a note on the door saying closed until 4 p.m. Gone to a homecoming parade. This is not good business. A guy standing outside the door told us this was not a good place to stay. He said nothing works and they won't fix it. Check in was at 2;00 but they didn't open up until 4;00. So I waited until 4;00 and walked in and told them I was cancelling my reservations. Someone should have stayed at the desk while the other staff went to a homecoming parade. I was not happy.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Owner. , el 2 oct. 2019
This is a family owned business. I and my wife own the place and run the place. We are the only ones that are here to check in people. Our daughter was in a parade for home coming. We both wanted to see her in the parade and participate in something that our town was doing. As for nothing working, everything works in our hotel. As per the video cameras you arrived at 3:39 and couldn't wait 21 minutes. You left the property to arrive at 5 minutes till 4:00 pm. I am sorry you didn't have a good experience.

8/10 Bueno

Barb, Manito

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Man on duty was friendly and helpful. Great breakfast buffet!
Se hospedó 1 noche en septiembre de 2019
Respuesta de owner, el 16 sept. 2019
Thank you for your comment. We use all reviews to better our product.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Front desk staff were friendly and accommodating. The room was clean, had an updated shower fixture, and a comfortable bed. Surrounding area was quiet and felt pretty safe. Decent breakfast selection. Good for a short-term stay!
Se hospedó 1 noche en septiembre de 2019
Respuesta de owner, el 14 sept. 2019
Thank you for your comment. We use all comments to improve our product.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lobby is clean and and staff is pleasant. Room includes bathroom are clean and neat. Breakfast has all essential food to eat. The only thing is that the sofa has an obvious stain which prevents me to sit on it. Other than this, a pleasant stay.
Se hospedó 1 noche en julio de 2019
Respuesta de owner, el 5 ago. 2019
Thank you for your comment. We are in the process of changing things out. We use all comments to improve our product.

6/10 Aceptable

Cliente verificado

Viaje familiar
The area if town is very run down. Not much here at all. Just sleep and go.
Se hospedó 1 noche en julio de 2019
Respuesta de Owner, el 7 jul. 2019
Thank you for your comment. We use all comments to improve our product.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a quiet, comfortable, clean room. The staff was very accommodating. We will definitely stay here again!
Se hospedó 1 noche en junio de 2019
Respuesta de owner, el 25 jun. 2019
Thank you very much. We use all reviews to better our product. Have a wonderful day.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 night visit
The place was fine, very good location, the owner (s) took good care of me and the facilities. easy parking,
Se hospedó 3 noches en abril de 2019
Respuesta de owner, el 8 may. 2019
Thank you for your review. We at Budget Inn Strive to make a positive impact on everyone. We use all reviews to improve our product.

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2019
Respuesta de Owner, el 9 mar. 2019
Thank you for your feedback. We use all reviews to make your product better for the next time you stay with us.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en enero de 2019

2/10 Terrible

Sara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
unsafe- police called
Short story a nightmare- they gave someone else my room and I was walked in on while I was topless. The owner kicked me out after screaming at me because I was upset by this. I called the police for my safety in leaving and the report number is 18-03553 ...was told he would cover the stay at another near by hotel but rooms weren't available at the first one I stopped at, so I went to another, the clerk called the hotel number and it wasn't a valid number, I was thr number on my hotel receipt. I eventually had to stay somewhere else for a much higher price outside the hotels.com network at my OWN expense. No stay should cause 911 calls for harassment and have police envolvement. I was very upset and shaken by the entire experience. This is a polite a recount of the situation there could be, i have much stronger feelings and language . PLEASE never let your wife, mother daughter or niece stay here it's unsafe and the owner is creepy and abusive asking overly personal questions on checkin - photos are of a dirty STILL wet bathtubug gross hairs all over
Se hospedó 1 noche en octubre de 2018
Respuesta de Owner, el 31 oct. 2018
I thank you for your comment. We us all comment to better improve our service. We where sorry that this expereance happened to you. It was completely my mistake and I took complete responsibility for what happened to you. The side story of the customer that opened the door. The door was chain locked so the gentleman open the door about 3 inches. I as the owner called the police because when this happened the customer said I was lucky that she didn't have her gun. At that point I told her that she had to leave because I wanted to defuse the situation. She said she wasn't leaving and I was the one that called the police to have there help in removing her from the room. She refused to leave when the police came here. All in all she finally left. To this day I feel bad about the whole situation and still am sorry that you had to go through this at my hotel. As for creepy questions I asked her what brought her to Mexico in the first place the same question that I ask everyone.

8/10 Bueno

Thais, Brasil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ótima! Seria melhor se tivesse café da manhã. O funcionário da recepção disse que estavam tendo projetos para no futuro ter café da manhã no local.
Se hospedó 3 noches en octubre de 2018
Respuesta de Owner, el 30 oct. 2018
Muchas gracias. Utilizamos todos los comentarios para mejorar mejor nuestro producto.Actualmente estamos sirviendo el desayuno ahora. Gracias de nuevo.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Room had a dank smelly oder, yesteryear room that could only be fixed with a complete do over.
Se hospedó 1 noche en octubre de 2018
Respuesta de Owner, el 4 oct. 2018
Thank you for your comment. We use all reviews to better improve our products.

8/10 Bueno

HC, Springfield, MO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Its an inexpensive no frills place to put your head at night. I'd stay there again easily.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Owner, el 2 oct. 2018
Thank you for your comment. We us all comments to better improve our product.

8/10 Bueno

Kevin, Central Texas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel was the closest to the airport and seemed the best choice. The room was old, but clean and comfortable. It did not seem worth the extra cost and driving distance to stay at any of the other hotels nearby. No frills, but also no hassles.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Owner, el 29 sept. 2018
Thank you for your review. We use all reviews to better our product.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Clean and reasonable place to spend a night if that is all you need to do
Se hospedó 2 noches en septiembre de 2018
Respuesta de owner, el 26 sept. 2018
Thank you for staying with us. We use all reviews to improve our product.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2018
Respuesta de Owner, el 13 sept. 2018
Thank you for your review. We use all reviews to improve our product.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Air takes forever to cool place. Not very clean. Very worried about bed bugs.
Se hospedó 1 noche en agosto de 2018
Respuesta de Owner, el 10 ago. 2018
Thank you for your comment. We use all comments to improve our product.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very quiet and the bed was very comfertable. Good location to family. Rich was very accomadating. I am allerigic to air freshener and asked him to remove it. He was great!
Se hospedó 2 noches en julio de 2018
Respuesta de Owner, el 7 ago. 2018
Thank you for your comment. We use all comments to improve our product.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Very affordable and the staff are very nice.Room is very clean, and internet is very fast
Se hospedó 2 noches en julio de 2018
Respuesta de Owner, el 7 ago. 2018
Thank you for your comment. We use all comments to improve our product.

10/10 Excelente

David, Hutchinson, KS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I can't remembered the name of the gentleman at the front desk, but he was very friendly and helpful. The condition of my room was clean and everything was in working order! Whenever I come back to Mexico, Missouri I definitely know where I will be staying! David B
Se hospedó 1 noche en julio de 2018
Respuesta de Owner, el 21 jul. 2018
Thank you very much. We use all comments to improve our product.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de owner, el 10 jul. 2018
Thank you for the review. We use all reviews to improve our product.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value! Older motel, but clean. Very friendly staff. Will stay here again!
Se hospedó 4 noches en junio de 2018
Respuesta de owner, el 21 jun. 2018
Thank you for your comment. We use all comments to better improve our product.

10/10 Excelente

Korz, Chicago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff is quick, accurate and friendly. Room is top notch, and breakfast hit the spot. This hotel is just the place to impress the wife and keep the kids and grandkids happy.
Se hospedó 1 noche en abril de 2018
Respuesta de owner, el 3 jun. 2018
Thank you for your review. I am glad that you like the breakfast at porky's one of many good restaurants in town. We use all reviews to improve our product.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable
Loved the rooms and the convenience the hotel staff was very friendly and helpful
Se hospedó 1 noche en mayo de 2018
Respuesta de Owner, el 29 may. 2018
Thank you for your comment. We use all comments to improve our product.

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff!
Clean hotel, plenty of towels, and a wonderful check-in/out experience. Received excellent, concise directions to our event venue (much better directions than Siri) from the staff. Quiet area. Would stay again!
Se hospedó 2 noches en mayo de 2018
Respuesta de Owner, el 29 may. 2018
Thank you for your comment. We use all comments to improve our product.

4/10 Malo

William

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Got stuck in a smoking room by mistake. Older. Not updated.
Respuesta de Owner, el 16 may. 2018
Thank you for your comment we use all comments to improve our product. We are in the middle of secure capital to renovate our rooms. You did in fact chose a smoking room because that is all I had available when you booked it on hotels dot come. below is your booking for that room. May 11, 2018 - May 12, 2018 (1 Night) Room Type Economy Room, 1 Bedroom, Smoking Reservation #1034110900 I wish that I could place a picture on this screen. I can only cut and past from the check in. I thank you for using Budget Inn Mexico MO.

8/10 Bueno

Brandon

Le gustó: Limpieza y servicio y personal
Respuesta de Owner, el 4 may. 2018
Thank you for your review. We use all reviews to better serve our customers.

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
You get what you pay for!
The owner has HORRIBLE customer service! You know it's an older hotel and the price is definitely cheap enough but when there is a disgusting QUEEN size blanket on our KING size bed...............That's just WRONG!!!!There shouldn't be burn holes in the blanket of a NON-smoking room! The free WIFI is the worst I have ever experienced. On and off the entire time and when it IS on it is soooooooooooo slow!!!!
Se hospedó 1 noche en marzo de 2018
Respuesta de Owner. , el 7 abr. 2018
Thank you for your review. I am sorry you had a bad experience at our hotel. We are working on fixing the problems that you had. We purchased the hotel a little over a year ago and are now in the position financially to start replacing items that are out dated. We had to replace old refrigerators, old microwaves, and old hair dryers before we where able to get to bedding. We just ordered our king bedding and will soon be changing it all. As the owner I am sorry you thought that I had horrible customer service, I will work on this personnel. Cindy Hammond this is the third time that I have replied to your comments, I will no longer reply to your comments in the future. Thank you for staying with us at the Budget Inn and you have a blessed day.

8/10 Bueno

Lorilee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Great service and overall great experience.
Respuesta de Owner, el 2 abr. 2018
Thank you for your comment and we use all comments to improve our service.