¡Estimado Roberto,¡Gracias por tu excelente comentario! Nos alegra mucho saber que tu experiencia en SLS LUX Brickell fue positiva.Nuestro equipo se esfuerza por ofrecer un servicio excepcional y crear momentos memorables para nuestros huéspedes, y es gratificante saber que hemos cumplido con tus expectativas.Esperamos poder recibirte nuevamente en el futuro y seguir brindándote experiencias inolvidables.

Dear Anuar,Thank you so much for taking the time to share your wonderful experience at SLS LUX Brickell! We're thrilled to hear that you had a fantastic stay and that our prime downtown location made exploring the city and accessing the beach convenient for you.It's delightful to know that you found value in your stay and that our amenities met your expectations. Providing exceptional service and ensuring our guests feel comfortable is our top priority, so it's rewarding to receive your positive feedback regarding our staff and facilities.We truly appreciate your kind words and the perfect rating you've given us. It means a lot to our team to know that we've contributed to making your visit memorable. We look forward to welcoming you back for another exceptional experience in the future!

Dear Valeria,Thank you so much for choosing SLS LUX Brickell for your stay and for taking the time to leave such a fantastic review! We're delighted to hear that you had a 5-star experience with us. It's our pleasure to provide exceptional service and amenities to our guests. We look forward to the opportunity to welcome you back again soon for another memorable stay!

¡Estimado Rafael,¡Muchísimas gracias por su amable reseña! Nos alegra enormemente saber que disfrutó de nuestras instalaciones y ubicación durante su estadía en el hotel SLS LUX Brickell.En SLS LUX Brickell, nos esforzamos constantemente por ofrecer a nuestros huéspedes una experiencia inolvidable, desde nuestras instalaciones hasta nuestra ubicación privilegiada. Es maravilloso saber que hemos logrado cumplir con sus expectativas y que haya tenido una estadía placentera con nosotros.Agradecemos sinceramente su preferencia y esperamos tener el placer de recibirlo nuevamente en el futuro para ofrecerle otra experiencia excepcional.

Dear marcelo manuel, thank you for taking the time to share your review with us. We apologize that your experience did not meet your expectations and for any inconvenience you encountered during your stay. Your insights are important to us, and we would appreciate the opportunity to discuss your concerns further. Should you be willing to discuss, please reach back out to us at your earliest convenience.

Dear Mauricio, thank you so much for your perfect score! We're thrilled to hear you had an exceptional stay at our hotel. Your satisfaction is our top priority, and we can't wait to welcome you back soon!

¡Gracias por sus maravillosos comentarios! Estamos encantados de saber que tuvo una excelente experiencia de vacaciones con nosotros. Nuestra ubicación privilegiada, servicio atento y entorno vibrante tienen como objetivo brindar una estadía memorable. Agradecemos su recomendación y esperamos darle la bienvenida pronto!

Estimado Carlos, ¡gracias por sus amables palabras y su puntuación perfecta! Agradecemos enormemente que se haya tomado el tiempo para compartir sus pensamientos y por elegir quedarse con nosotros. ¡Esperamos darle la bienvenida nuevamente para una estadía aún mejor!

Estimada María, gracias por compartir su sincera revisión con nosotros.Es lamentable escuchar que tuvo una experiencia tan negativa con nosotros. Agradezco la oportunidad de aprender más sobre su estadía, si está dispuesto a hablar sobre su tiempo con nosotros.

Thank you for sharing your experience with us. I am surprised and saddened to hear that you were not familiar with our rooftop pool deck, where our bar is open daily from 9am-5:30pm for dine-in and in-room dining. We also have staff ready to assist with luggage at a moment's notice, though it seems this was not made apparent. I am sorry that your stay did not live up to your expectations. We hope you will give us the opportunity to welcome you back for a better stay.

Estimada Rhina: ¡Gracias por elegir quedarse con nosotros en SLS LUX y por darnos tantos elogios! Esperamos darle la bienvenida nuevamente para otra estadía encantadora, ¡hasta pronto!

Hola Eduardo, Muchas gracias por tomarte el tiempo para contarnos de tu experiencia. Nuestro equipo esta sumamente alegre por saber que la pasó muy bien. Esperamos verlo de nuevo en el futuro. Abrazo!

Dear Juan, Thank you for such amazing rating! We hope to see you again soon at Lux! Stay safe and best regards!

Dear Silvia, Thank you kindly for the perfect score! Our team is extremely happy that you enjoyed your stay. We sure hope to have you back with us very soon!

Dear Isabel, Thank you for staying with us! We appreciate your feedback and looking forward to welcome you back soon!

Querido Eduardo, ¡Qué placer encontrar sus elogios esperándonos! Nos sentimos honrados de saber que ofrecimos una de las mejores experiencias de hotel que haya disfrutado. Agradecemos sus palabras sinceras, y le esperamos para la proxima estadia en Miami!

Querido Antonio, Querido Antonio ¡Gracias por pasar tiempo con nosotros aquí en SLS LUX! Es un honor recibir una reseña perfecta. ¡No dude en comunicarse cuando esté listo para regresar y disfrutar de otra estadía maravillosa!

Dear Claudia, Your perfect score brought a smile to our faces, thank you! We’re happy to read that you enjoyed such a positive experience with us. we hope to welcome you back again very soon!

Dear Bertha, Thank you for choosing to stay with us at the SLS LUX, and for taking the time to provide us with your feedback - We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning, and we're grateful that this was evident during your time with us. We hope to see you soon! Sincerely,

Gracias por elegir SLS LUX, y por tomarse su tiempo en responder nuestra encuesta - nos da mucho gusto saber que disfrutó su estadía! Esperemos que creastes momentos que perduren en su memoria y que nuestros hoteles se conviertan en su destino cuando vuelva a viajar. Saludos!

Thank you!

Estimado huesped, Muchas gracias por tomarse el tiempo para dejarnos una tan excelente calificacion. Nuestro equipo esta muy feliz de ver su satisfaccion. Esperamos verlo muy pronto de nuevo por estos rumbos. Saludos!

Dear guest, We truly apologize for not reaching your expectations during your visit. Your feedback will be shared in order to improve our service which is our team's main goal to achieve 100% with each and every guest. We hope that you can give us another chance to be able to welcome you again soon. Best

Estimado huesped, Muchisimas gracias por tus comentarios! Nos alegra inmensamente que hayas disfrutado tu estadia con nosotros. Estaremos esperandote con los brazos abiertos cuando sea que vuelvas! espero que sea pronto! Abrazo fuerte!

Hola Tania! Gracias por tomarte un momento para escribir acerca de SLS Lux. Si, nuestra ubicación es una de las mas codiciadas. Te agradecemos mucho tus comentarios acerca nuestras habitaciones. Con nuestro diseño de suites, satisface con el espacio. He tomado nota acerca de los puntos de limpieza que se fallaron para informar a Housekeeping y mejorar nuestro servicio. Esperamos que vuelvas pronto para asegurarnos que la pases mucho mejor que antes.

Hola Rosana! Muchas gracias por tomar un momento para escribir acerca de nuestro hotel. Lamento mucho si tuvo que esperar por su habitación. La hora del check in es a las 3:00 pm pero si la habitación está lista antes, estamos felices de entregartela. Tus comentarios acerca de nuestro personal de recepcion y de limpieza los tomamos muy en serio y estarmos revisando para hacer correcciones y mejorar nuestro servicio ya que de nosotros depende que los huespedes la pasen de lo mejor. Esperamos que regrese pronto y prometemos que sera mucho mejor!

Dear Guest, Thank you very much for taking the time to rate our property! We would love to have you back in the near future! Stay safe and best regards!

Dear Armando, Thank you for taking the time to review our property! We are so happy you had a pleasant stay! We thank you for your feedback on the sink. We deeply apologize and we hope to welcome you back to our property! XOXO,

Dear Jacina, Thank you for choosing us via Hotels.com and we are delighted to see that you enjoyed your stay with us. Come back soon! XOXO,

Thank you!

Dear Cf, Thank you for your review! We are so happy to read you enjoyed your stay with us! My team and I hope to welcome you back soon. XOXO,

Dear Hector, Thank you for reviewing our property! We are so happy to read you had a perfect stay. We hope to welcome you back soon should your travels bring you back to Miami. XOXO,

Dear Ana Grace, Thank you for your review! We are happy to see you as many others of our guests love our services and location! We hope to see you back soon! XOXO,

Dear Carmen, Thank you so much for booking us via Hotels.com We hope that we can welcome you back should your travels ever bring you back to Miami! XOXO,

Hi guest, Thank you for reviewing our property! We are so sad to see your breakfast experience was not up to par. Rest assured comments like yours are not taken lightly and have been addressed with our Food and Beverage Directors. We hope to welcome you back should your travels bring you back to Miami! XOXO,

Dear Luis, Thank you for choosing us via Hotels.com We are so happy to see you had a pleasant stay but hope you come back soon so we can show you excellent service to get those 10/10 scores. XOXO,

Thank you, Stephen!

Hello Guest, Thank you for your review of our property! We are so sorry about the delay in response. We had the room serviced by our Pest Control company and found no residue of any bugs in the room. We are so sorry that you had that issue while staying with us. We would be delighted to welcome you back should your travels bring you back to Miami! XOXO,

Dear Guest, Thanks for your review! We are so glad that you enjoyed it all at SLS LUX, and will be excited to see you return. Until next time,

Dear Guest, Thank you for your review! We are happy to see you enjoyed your stay! We hope to welcome you back soon!

Dear Guest, Thank you for your review! We are saddened to hear that the breakfast was not up to your standards. Please note we take comments like these very serious and will be informing our Food & Beverage departments to keep making our options even better! We hope to welcome you back soon!

Dear Anonymous, I am sorry to hear that you were not fully satisfied with your stay. We are more than happy to help with bags at any moment, especially for a room move. I am sorry we let you down. We hope you give us the opportunity once again and we will make sure to shine with you.

Hello Juan, Thank you for your response! We hope to welcome you back soon for a longer stay next time!

Hello Luis, We thank you for your perfect rating you gave us, and we hope to welcome you back soon to our property!

Thank you! We will undoubtedly aim for 5* next time.

Dear Jesus, Thank you so much for reviewing the SLS LUX! It was a pleasure having you as our guest, and knowing you received the five-star stay our staff works so hard to create. We anxiously await your return.

Dear Anonymous, We're so grateful to you for submitting your review! We strive to offer comfort, quality, and iconic luxury, always paired with incomparable service. Our team is glad that our long preparations for our hotel opening have paid off. If there is any way we can enhance our experience to turn every stay into five stars, please feel welcomed to reach out to us with further feedback. I speak on behalf of my entire team when I say we look forward to welcoming you back!

Dear Alberto, Thank you for your review. We are happy that you were pleased with the hotel location, spacious rooms, balconies, in-room appliances and of course gorgeous pool area. Your comments are the best reward for the team's efforts. We are not saying Goodbye, but See You Soon!

Dear Guest, Thank you for your feedback. It is true, SLS LUX has a lot to offer, like spacious rooms, fine dining options, relaxing spa; and of course the most convenient location. It will be the greatest pleasure to host you yet again,