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Opiniones de Country Inn & Suites by Radisson, Brooklyn Center, MN

3 out of 5
Country Inn & Suites by Radisson, Brooklyn Center, MN
2550 Freeway Blvd, Brooklyn Center, MN

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 408 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 360 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 134 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1002 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Raul

No le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

leticia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2020
Respuesta de Jodie Grannes, General Manager, el 14 sept. 2020
Dear Leticia, I'm so glad you enjoyed your visit to our hotel. We appreciate the endorsement you've given us and I hope we'll see you again when your travels bring you back to our area.

10/10 Excelente

Lopez

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estaba muy limpio y desinfectado me gusto que olia bien
Se hospedó 1 noche en noviembre de 2019
Respuesta de Tina S., el 23 nov. 2019
Thank You for your review. We look forward to your next visit.

4/10 Malo

Cliente verificado

Se hospedó 7 noches en septiembre de 2019
Respuesta de Cheri Singleton, Front Office Manager, el 9 oct. 2019
Dear Expedia user, We are sorry that your recent stay did not meet your expectations. Please reach out to us directly at the hotel if you wish to discuss any specific issues further. We hope we have a chance to improve your impression of us in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en julio de 2019
Respuesta de Cheri S, el 23 jul. 2019
Dear Expedia user, We are delighted that you enjoyed your recent stay with us! Thank you for rating us online. We hope to see you again the next time you are in the area.

2/10 Terrible

Rachel

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was overbooked and would not honor my reservation. They did not call or email me they would not have a room for me. I did not find out until I tried to check in at 10pm. Scrambled to find another hotel. Customer service at hotel and through Expedia is very poor.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Dawn

Viaje de negocios
No le gustó: Limpieza
Curtain is stained Dust all over the walls My Expedia said I’d get a re riot at the hotel, hotel staff said I’d get a receipt emailed. I haven’t gotten a receipt emailed
Respuesta de General Manager, el 29 abr. 2024
My apologies that we didn't meet your expectations. This is not the normal experience for our guests, I hope we were given the opportunity to make it right. If you prepaid through Expedia, when you booked and paid that was your receipt. Our receipt will be blank.

10/10 Excelente

Tierra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the location
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Thank you for the review. Glad you enjoyed your stay with us. Looking forward to seeing you again soon.

6/10 Aceptable

Ann

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
This was not my first stay but this time my room felt rumpled, like someone had been in there on the beds (I felt slightly confused upon entering the room). There was no blow dryer and I did not receive one upon first request, only second request. The people that hung around the parking lot made me uncomfortable with loud music and the smell of marijuana.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 25 abr. 2024
I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

6/10 Aceptable

Christopher

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
The room smelled like smoke, and the hot tub was cold. The staff was very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

10/10 Excelente

?

Le gustó: Limpieza
Good
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Thank you for the review. Glad you enjoyed your stay with us. Looking forward to seeing you again soon.

4/10 Malo

Montiera

No le gustó: Limpieza
.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

8/10 Bueno

Lacey

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 25 abr. 2024
Thank you for staying with us. We enjoyed having you as our guest. Please come again soon.

6/10 Aceptable

Pam

Le gustó: Servicio y personal
Se hospedó 3 noches en marzo de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Pam, Thank you for taking the time to rate your experience with our hotel. I hope you enjoyed your stay, overall. We appreciate your feedback and we hope we'll be able to welcome you back the next time you need a place to stay in our area.

8/10 Bueno

Nishita Vanita, Allison Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 7 noches en marzo de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Nishita Vanita, Thank you for taking the time to rate your experience with our hotel. I hope you enjoyed your stay. We appreciate your business and hope we can welcome you back again soon.

10/10 Excelente

Shirley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's was a good experience with a lot of convenient around the the place and we loved our room
Se hospedó 1 noche en marzo de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Shirley, Thank you for taking the time to share your impressions of our hotel with other travelers researching our area. I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

4/10 Malo

Jeremy Nolan

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Jeremy Nolan, I'm so sorry we didn't deliver a better experience for you during your visit to our hotel. If you'd care to share any specific reasons behind your low score, please let me know. While difficult to hear, candid feedback helps us identify where to focus our energy in our ongoing efforts to provide an exceptional experience for all of our guests. We appreciate your business and hope we'll have an opportunity to leave you with a much more favorable impression during your next visit to our area.

6/10 Aceptable

Harold Melvin

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 abr. 2024
I apologies you're experience was less than stellar. I hope you will give us the opportunity to redeem your faith and stay with us again allowing us the chance to make it right.

10/10 Excelente

Enoch

Se hospedó 1 noche en marzo de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Enoch, Thank you for taking the time to rate your experience with our hotel. I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

8/10 Bueno

Joel

Viaje familiar
Clean room. Smoking areas and no smoking areas to close to each others. Smoke smell was bad. Breakfast is terrible
Se hospedó 1 noche en marzo de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Joel, I'm so glad your enjoyed your experience with our hotel, overall. Thank you for mentioning your clean room :) I'm very sorry you didn't care for the complimentary breakfast and I also apologize about the smoke smell you experienced, as well. We appreciate your feedback and hope we'll have the opportunity to leave you with a much more favorable impression during your next visit to our area.

10/10 Excelente

Mike

Le gustó: Limpieza y servicio y personal
Ok. Very noisy
Se hospedó 1 noche en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Mike, Thank you for taking the time to share your feedback regarding your stay with us. I'm very sorry you were disturbed by noise. Thank you for making us aware of the situation. We appreciate your business and we hope we'll be able to welcome you back again soon.

10/10 Excelente

brandi

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything about it. No complaints at all
Se hospedó 2 noches en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Brandi, I'm so glad you felt good about your decision to stay with us. Thank you for your glowing endorsement. We appreciate your positive feedback and hope we'll be able to welcome you back again soon!

10/10 Excelente

Esheelle

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice staff, quiet and peaceful stay for a Thursday night. Hot tub jets broken but all in all we had fun.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Esheelle, I'm so glad you felt good about your decision to stay with us. Thank you for your nice compliments regarding our nice staff members and our quiet hotel. I apologize about any issues with the hot tub jets, and I appreciate you bringing the issue to our attention. We're grateful for your feedback and we hope we can welcome you back again soon.

10/10 Excelente

Evelyn V, Piscataway

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Evelyn, I'm so glad you felt good about your decision to stay with us. We appreciate your excellent endorsement and we hope we'll be able to welcome you back the next time your travels bring you to our area.

8/10 Bueno

allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Allen, Thank you for taking the time to rate your experience with our hotel. We appreciate your positive feedback and we hope we'll be able to welcome you back the next time your travels bring you to our area.

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cozy, warm atmosphere with good breakfast. Convenient freeway access to Mpls and suburbs.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Ann, Thank you for taking the time to rate your experience with our hotel. I'm so glad you enjoyed your stay. We appreciate your business and we hope we can welcome you back again soon!

10/10 Excelente

Sando

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I actually like everything about the hotel and will love to book it again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Sando, I'm so glad you felt good about your decision to stay with us. We appreciate the endorsement you've given us and we look forward to welcoming you back the next time you visit our area.

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Jodie Grannes, Regional General Manager, el 29 mar. 2024
Dear Joshua, Thank you for the 5 out of 5 star rating! I'm so glad you felt good about your decision to stay with us. We appreciate your positive feedback and hope we can welcome you back again soon.

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay again
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Todd

Everything was nice and clean
Se hospedó 4 noches en enero de 2024

4/10 Malo

jeremiah

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Very isolated. Staff gave us king upgrade. Freezing cold, threadbare furniture and below satisfactory condition. Had to be moved to second floor to get a room with heat. It was slightly better condition. Upgrade was a joke.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Dua

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Se hospedó 1 noche en enero de 2024

4/10 Malo

angela

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Not what I was hoping for
The mini fridge had food spilled and dried in it, the bathroom floor had not been swept or mopped there was pee on the floor around the toilet went to the front desk to talk to someone about it and there was a sign there saying they were helping customers and would be right back I waited over 15 minutes and got sick of waiting! Went to the pool in the morning and there were raisins peanuts and candy wrappers all over the floor around the pool and hot tub and wads of hair in the hot tub. The staff was very nice it was just a very dirty hotel
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Haakon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay again!
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Kodi

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My entire family came down with Covid and the hotel wouldn’t allow me to cancel my rooms they charged me full price for 2 rooms even tho I attempted to cancel 48 hrs before we were even supposed to stay.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Chantel

Se hospedó 2 noches en enero de 2024

2/10 Terrible

Charisma

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I dealt with a rude staff member. My thermostat in my room didnt work properly. My bathroom was not thoroughly clean to the point where I didnt wanna shower there. I had so many small issues that I ended up checking out after spending just 1 night of the 2 that I paid for. Would not recommend staying here
Se hospedó 2 noches en enero de 2024

4/10 Malo

Cindy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Greatly Disappointed.
The gal at the front desk was friendly. Great start. The room I was in, had a clogged toilet. I got a plunger. I started plunging and found remnants from the previous guest coming up! GROSS! Then noticed splatter on the underside of the toilet seat. CLEARLY it hadn't been cleaned. Thankfully I had a travel can of Lysol in my purse. Dusty room. Crumbs on the seat of desk chair. "Dresser" where microwave and mini fridge are hidden, the doors were full of smudges. The smell of weed was CLEARLY smelled by the first floor elevator, we were on the 3rd floor. The whole end ,where our room was, smelled AWFUL!!! It was VERY strong! The smell got into our room. We both had pounding headaches and irritated throats. Our clothes and other things also smelled like weed. We felt stuck as it was New Years Eve weekend. I always look for availability in a Country Inn and Suites, I was very disappointed in this one. I knew MN is now a recreational weed smoking state. I had assumed though, that as with cigarette smoking, it would only be allowed in certain areas. Out of sheer frustration, I was going to smoke my cigarettes in my room! We couldn't crack open a window, couldn't run the fan and the bathroom fan did nothing to eliminate the smell. I'm letting others know, if they want to stay in Brooklyn Center, avoid this hotel. I'll never return. The other 3 traveling with me agree and said they'd tell others the same.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cindy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Pretty Disappointed
I usually, always look first for availability at a Country Inn and Suites, that's why I chose this one in Brooklyn Center. The gal that checked us in was very friendly. She was helpful when we needed a plunger for the bathroom, which wasn't our fault. After I plunged it, we saw remnants from the PREVIOUS guest. It was THEN that we noticed the underside of the seat wasn't cleaned, because there was, let me just say, brown splatter ,telling us the toilet wasn't properly cleaned. Good thing I had a travel sized Lysol in my purse. There were crumbs on the seat of the desk chair, dust found on pretty much everything. The doors of the "dresser" that hides the microwave and mini fridge, I doubt were cleaned in a VERY long time. But the very "BEST" part of our stay, was the obvious, and very STRONG smell off weed, as you got close to the elevator, our whole side of the 3rd floor, AND in our room! It was disgusting! We had bad headaches, very irritated throats. Our stuff smelled AWFUL!! Cigarette smoker's are seen as stinky & nasty, and they and their cigarettes stink up a place, therefore, no indoor smoking. BYW, as a smoker, I agree, because it does stink. But apparently that god awful skunky smell is okay, and allowed in all closed in places. We seriously would have complained and gotten our money back, had we known the area and where to go. Unfortunately for us, it was New Years Eve, so we kind of felt like we were stuck. I/we won't be staying here again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Harold Melvin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Semi parking
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Preston

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property smelled like pot. Police officers were called for a dispute. I moved my wife and kids into the bedroom while I slept in the front of the suite for safety purposes.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Megaen

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Both nights of our stay, we were awoken by fighting in the adjacent rooms that ended up in the hallway. The second night of our stay, the police were outside our hotel room door dealing with disturbances. Add to that the entire hotel smelled so strongly of marijuana my kids complained of headaches. We did not feel our safety or health was considered at this property.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Brittyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When staying over New Years Eve I believed that this hotel would be quiet and calm and a great place to stay. Unfortunately it was not. On the second night (New Year's Eve) I expected a little Boise but there was a fight in the hallway that continued for almost two hours with almost 30 people involved. The police were called everyone was yelling and screaming inside the hotel right outside the door and also outside my window. I was not able to actually get to sleep until almost 6am. I requested a late checkout due to this and was only given an hour extension and had to be checked out by 1pm so I now have to make a 6 hour drive off of about 4 hours of sleep! I was highly irritated with this situation and when checking out I was just given a manager card and told to give them my complaint. Nothing was done to compensate me for the terrible experience. I will most likely not be staying here again!
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

dean, Bismarck

Viaje familiar
No le gustó: Servicio y personal
Other guess were terrible partying and staff did nothing about it.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Karmen

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was very nice - our family came to Minneapolis under painful circumstances, but the staff was very gracious & made our time easier. Special kudos to Rhoda, who was amazing.
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Greg

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Meghan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick Check in, Breakfast was easy and not a hassle. the juice machine broke and it was fixed within 5 minutes of it breaking. All of the employees were very respectful and helpful
Se hospedó 1 noche en septiembre de 2023