This was our first time staying at this complex. Arriving to the complex, the entrance to the parking area was unmarked- signage at entrance was for adjacent comple- so we passed it without knowing. The marked entrance was for owners only, not visitors so turning around on this busy road was difficult with the amount of traffic. We were also surprised that there is a road that must be crossed in order to get to the beach. Many of the complexes in this area are across the street from the beach, but the beach-front description did not detail that. We also had not read the fact that the check-in was completely automatic- there was no one at either desk in the facility. For 4pm, this was odd, and we saw many other guests checking in that were also searching for a check-in desk.
Again this was confusing, but not horrible. Having the keyless entry was nice, considering that we have stayed other places where the key cards would become de-magnetized and have to be re-programmed after any contact with phones or sand. So, this was actually a positive.
The unit itself was very nice and clean. The appliances were modern and well-stocked. The only thing missing was a pizza pan/cookie sheet to cook our kids’ favorite food- frozen pizza.
The beach was nice, We did not utilize the indoor or outdoor pool, but there were two hot tubs and two outdoor pools at the complex. There was construction tape at the junction of the indoor pool to the outdoor pools, as there were obviously some repairs in progress for the railing around the drop-off.
Overall, it was a nice complex, nice room and was hassle free, but know before you book, that you will be crossing the street and that the entrance is hard to see upon arrival.