2/10
STAY AWAY !!
First off this property is part of Sandestin resort so the amenities are great.
Second do not stay at this unit or at Ocean Reef properties. They are a big company that own many units inside, but from the beginning, the unit was awfully maintained and at best it is 2 star. Then the AC was making a terrible noise when on and off and we could not sleep. I submitted a request for service and someone came to fix it but she somehow managed to break the ACand gas came out which caused fire alarms to come off. It ruined our whole day and stay, and when I asked for refund they have the audacity of saying that this is not their fault and it happens. The fact that they ruin your vacation and put your pregnant wife at danger means nothing, they gave me a refund for half the stay, they charged for that day more than 1/3 the whole stay and they were acting like they were making me a favor. If you are lucky enough to not have an issue then you can stay. otherwise stay away because their pocket line is more important than you.
taha
Se hospedó 4 noches en junio de 2025