Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was refreshing to rent a property that accurately reflected the pictures. Check-in was a breeze, and the location suited our needs. The rooms were wonderful but for an issue with the master bedroom bed. We had some other small issues as well with broken outlets and a slow-draining tub. When we reached out to Beach Blue, they sent someone within a couple of hours and the smaller issues were resolved. The service techs were respectful and efficient. We were disappointed that the issue with the bed in the master bedroom was not addressed. It had a large hump in the middle and on each side of the hump felt as though the springs were crushed. When the tech assessed the bed, he said he would report it and wait for further instructions. Unfortunately, the bed was extremely uncomfortable and made for terrible sleep during our trip. I reached out to follow up and was told it was turned over to the property manager who subsequently had called the owner. No one took ownership, rectified the situation, commented further, or reached out to us during the remainder of our stay. The rating reflects our experience with the bed.