6/10 Aceptable
Jordan B.
21 feb. 2025
No le gustó: Limpieza
So much to love, but unfortunate circumstances
We have stayed in Laurel Grove for years now. We absolutely love the area and amenities. This home was simply put, gorgeous.Pros: Beautiful location. The golf carts were very nice and well kept. They are kept in a garage which is a nice little added perk. There was plenty of parking for two vehicles. The furnishings are nice and comfortable, including all of the beds. We would absolutely stay here again if we were guaranteed the bad and ugly was taken care of. So here are our cons...Cons: On night two, we found a roach in the bathroom drawer where we had put our toothbrushes. We had to run out to buy new toothbrushes because we left the baggies open that we stored them in. Huge inconvenience. The following night, another roach was found in the adjacent bathroom. Management sent a company to spray pesticides WHILE we were staying which we had to decline due to the safety concerns. We ended up seeing a third roach in the kitchen sink a couple days following. The worst part was the MOLD. Every single ceiling air duct vent was COVERED in black mold! Not just a little, but a LOT. This home is going to need a whole remediation to be fixed and safe for others to stay in. We had a couple in our group with asthma so this was a major concern. Management said they would address the issue and I really hope they do because we would love to return.
Jordan B.
Se hospedó 7 noches en octubre de 2024