Sala de estar en el lobby

Opiniones de Fairview Inn and Suites

2 out of 5
Fairview Inn and Suites
70 Springdale Blvd, Mobile, AL

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 129 de 839 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 202 de 839 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 147 de 839 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 122 de 839 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 239 de 839 opiniones" "

5.6/10

Limpieza

6.6/10

Servicio y personal

5.2/10

Servicios

5.6/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Alirio

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Mala experiencia
Temperatura ambiental muy fría, bajo cero grados y calefacción de la habitación dañada
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Oscar A.

Se hospedó 2 noches en abril de 2022

10/10 Excelente

Betzaida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue un trato muy bien y una limpieza ejemplar
Se hospedó 1 noche en abril de 2022

2/10 Terrible

Damian

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada
Se hospedó 1 noche en octubre de 2021

2/10 Terrible

Felix

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Solo me gusto la ubicación, la atención fue decente, pero todo lo demás fue terrible y decepcionante
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
El único detalle es que la habitación donde me dieron existía mucha humedad
Se hospedó 4 noches en junio de 2021

10/10 Excelente

Yuliana a

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nos fue muy bien, lugar agradable, un poco de ruido
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

JORGE LUIS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Excellent
Se hospedó 1 noche en agosto de 2019
Respuesta de The Customer Care Team, el 26 ago. 2019
Hello Jorge, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excelente

JORGE LUIS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Excellent
Se hospedó 1 noche en agosto de 2019
Respuesta de The Customer Care Team, el 26 ago. 2019
Hello Jorge, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

6/10 Aceptable

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bonito el local pero, no es limpio. Deben tener más cuidado si es q van a hospedar a niños las alfombras están muy sucias q el polvo negro se pega en los pies.
Se hospedó 1 noche en julio de 2019
Respuesta de Customer Care Team, el 21 jul. 2019
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon.

2/10 Terrible

Sheila Lee

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pesimo servicio
Llegue al hotel y solo me dijeron q mi reservacion estaba cancelada, cuando yo solo habia hecho un cambio de un adulto 2 niños a 2 adultos dos niños. Y el recepcionista algo grosero pues aun yo teniendo mi confirmacion del cambio en la mano seguia insistiendo que yo la cancele
Se hospedó 1 noche en mayo de 2019
Respuesta de Customer Care Team, el 4 jul. 2019
Dear Sheila Lee, thank you for sharing your feedback with us. We apologize for any aspect of your recent stay with us that did not fully meet your expectations, and hope that we will have another opportunity to give you the wonderful stay that the majority of our guests have. We hope to welcome you back again soon; thank you for your rating.

8/10 Bueno

CARLOS ALBERTO

Le gustó: Servicio y personal y comodidad de las habitaciones
Recomendable de paso
Lo recomiendo solo para llegar de paso. Los colchones del sofá cama muy sucios. Desayuno regular
Se hospedó 1 noche en julio de 2018

2/10 Terrible

Olga

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Lo unico bueno fue el check in despues todo fue pesimo
Se hospedó 1 noche en julio de 2018

8/10 Bueno

juio

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad

2/10 Terrible

Kendall

No le gustó: Limpieza, servicios, condiciones de la propiedad
I felt very uncomfortable, unsafe...really sketchy vibe going on with this place. Turned in my key and did not stay here
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 21 abr. 2024
Dear Kendall,We apologize for any discomfort or unease you experienced during your brief stay. Your safety and well-being are our top priorities, and we take your feedback seriously. If there are specific details or concerns you would like to share with us, please feel free to reach out. We strive to provide a welcoming and secure environment for all our guests and regret that we fell short in your case.Sincerely, Hotel Manager

6/10 Aceptable

Caitlin

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
It was fine, just outdated. You definitely get what you pay for. The price was right.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager , el 13 abr. 2024
Dear Caitlin,Thank you for your feedback. We're glad to hear that you found the price to be reasonable. We apologize if the hotel appeared outdated to you. Your comments are valuable, and we'll take them into consideration as we work to improve the overall experience for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

2/10 Terrible

Betty

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
So so so dirty. Stained sheets and pillow cases. Dirt all over the room. Smelled like weed even though it was a no smoking room. Other guests were blasting loud rap music in the middle of the night. Typical trashy Mobile. However it was reasonably priced, the air conditioning worked good and despite everything, I slept well. The gentleman at the front desk was very polite.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 10 abr. 2024
Dear Guest,Thank you for writing the review. I am sorry for the negative experience you had due to cleanliness issues and other concerns. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

2/10 Terrible

tabitha

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The sheets where dirty the tv didnt work and the air-conditioning was not working there was blood on my sheets
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 8 abr. 2024
Dear Guest,Thank you for staying with us. We sincerely apologize for the negative experience you had during your recent stay at our hotel. We are deeply disappointed to learn about the issues you encountered with the cleanliness of the sheets, the malfunctioning TV, and the non-functional air conditioning. We will investigate the incidents thoroughly and take immediate action to address the issues. Maintaining a clean, comfortable, and safe environment for our guests is our top priority. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 Excelente

Jacqueline

Viaje en grupo
Clean & cheap.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 30 mar. 2024
Dear Jacqueline,Thank you for your positive review and 5-star rating! We're glad to hear that you found our hotel clean and affordable. Providing a comfortable and budget-friendly experience for our guests is important to us, and we're pleased that we met your expectations. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excelente

tabitha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager, el 6 mar. 2024
Dear Guest,Thank you, Tabitha, for your fantastic 5 out of 5 rating on Expedia! We're thrilled to hear that you found our rooms clean. Your positive feedback is much appreciated, and it inspires our team to maintain the high standards that you experienced. We hope to welcome you back for another excellent stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Alva Newell Bowers

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It smelled and there were stains on everything.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager , el 5 mar. 2024
Dear Alva Newell Bowers,We apologize for the unpleasant smell and stains you encountered during your stay. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations. We take cleanliness seriously, and we will address these issues promptly with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Bueno

Latisha

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 22 mar. 2024
Dear Latisha,Thank you for your positive rating and for choosing to stay with us. We're glad to hear that you had a good experience during your stay. If there are any areas where we can improve or if you have any feedback for us, please feel free to let us know. We value your input and look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Hattie

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 22 mar. 2024
Dear Hattie,Thank you for your excellent rating and for choosing to stay with us. We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any feedback for us, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
For the hotel to have smokers rooms it was clean but the maintenance could be better. I suggest getting better and new pillows.
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager , el 5 mar. 2024
Dear Guest,Thank you for your perfect rating and feedback. We're pleased to hear that you found the rooms clean. We apologize for any maintenance issues you encountered and for the pillow quality. Your suggestions are valuable, and we'll take them into consideration to improve our accommodations. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Keith

No le gustó: Limpieza y condiciones de la propiedad
Our room was a dump. Stains and dirty spots. Almost all of the room contents were missing, broken, or not working. I had to wait outside in subfreezing windy dark weather to register through a window. The only good thing is, the room was warm on a cold night, and it was cheap.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 5 mar. 2024
Dear Keith,We are sorry for the inconvenience caused during your last visit to our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed in the short time since your stay. Please visit again to enjoy the much-improved stay and hospitality.Sincerely,Hotel Manager

2/10 Terrible

Marissa

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager, el 5 mar. 2024
Dear Marissa,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

2/10 Terrible

Toyia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Tasha

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Chelsea

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Chelsea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ok
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Don

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Meh
Ok stay, not the greatest inside. There was a hole in my bathroom door. If jus staying one night or won't be in room much. Ok to book here
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not such a good pick
My sheets was dirty my toilet wasn't working the tub was dirty. And the staff was short
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Raven

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Zykerria

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wasn’t as bad but not that good either
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Marcus

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worse motel ever .
Blood stains on the floor under the couch that should be in the dump... I left 15 min after seeing the blood stains... didn't take pics just left and went back to moss point..
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Kristine

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Yucky room
Upon entering the room, we got a whiff of marijaunna. The blamket on the bed was noticeably soiled, with burn holes and stains. The sheets were also stained . We requested another blanket, which was different,, but was stilled stained and miscelaneous sticky abels stuck to it. The sink had hair in it. The couch was soiled as well. The room overall wss nasty. After receiving the second soiled blanket we knew requestng another room would be as disappointng. We stayed begrudgingly since we were told no refunds.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

India

Cheap
It was ok for wat I paid
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Crystal

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Yannek

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Letzter Schmutzladen…. Die Bettwäsche war schmutzig und voller Brandlöcher. Unter den Matratzen lagen Kippen und anderer Schmutz. Im Bad war schwarzer Schimmel an der Decke.. und es roch überall nach weed in der Bude… die Klimaanlage mockte ebenfalls vor sich hin und der Bürostuhl war mit Messen zerstochen worden (vielleicht wurde wer auch dort abgestochen) weil blutflecken ebenfalls unter dem Bett zufinden waren. Betrieben wird der Schuppen von einer indischen Familie die aber offenbar das schon häufiger gehört haben…. Geld hab es immerhin sofort wieder. Im allgemeinen ist es eine Frechheit überhaupt für die Schimmelbude Geld zu verlangen und dann auch noch 80€ die Nacht… am besten abreißen den Haufen…
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Quanteria

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Quiet
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Tara

Se hospedó 2 noches en agosto de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It's alright for the price, just be careful
Issues with ice machine and washer and dryer were not operational. Certain areas of the property looked like a horror movie
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Wendy

Viaje de negocios
Le gustó: Servicio y personal
Ok stay
My stay was fine but my room hadn't been swept or wiped down
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Juanita

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Alvin

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ernest

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Salman

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Traveler Beware. Certainly not the fairfield...
Mistakenly booked this thinking it was a Fairfield property but it was late and to me, fine, whatever, another hotel right? Wrong. A motel. An old dirty motel. The "Non-Smoking" room had cigarette burns in the drapes. More cigarette burns in the bed spread. After pulling the bed spread (which was just a flat sheet with floral print) there was no blanket - just a flat sheet. You cannot adjust the AC below 70 degrees without it reverting back to 70 automatically. The bathroom ceiling had a water leak/hole and there was standing water on the ground under it. The toilet rocked and had an exposed shim to help "stabilize" it. I still don't know if the pool of standing water which was there when we checked in was from the ceiling, toilet, or shower. On a plus side, the water was HOT and had great pressure; HOWEVER, the shower didn't drain very well. Towels were especially lackluster and I'm fairly certain they were of such cheap quality and so thin you could see through them. All that said, I was just in need of a place to crash for a few hours and shower in the middle of a 2000 mile road trip so it did the trick but holy heck I wouldn't stay here again. Fairview... can't believe I fell for that (I checked in a nearly 1 AM so I chalk it up to mental fatigue). Moral of the story READ THE REVIEWS.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Dawn

No le gustó: Limpieza y condiciones de la propiedad
This hotel was disgusting!! I used a towel to clean water spilled on the floor, and the towel turned black from the floor being so filthy! The bathtub had stains in it, and the entire room was damp. There was something red smeared on the door frame. I don’t even want to know what it was. One of the bed comforters had a hole in it, and the sheets and towels just looked really old and not that clean. I wish I could attach pics to my review. Expedia said this hotel included breakfast for 2. Not only was breakfast NOT included, but they didn’t even have coffee. NO coffee in the room or lobby. Never in my life have I been to a hotel with no coffee. As for the breakfast, I wouldn’t have eaten anything prepared in this filthy hotel anyway, but just annoying that description is inaccurate. The surrounding area looked rough too. Avoid this one like the plague!
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Stuart

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023