2/10 Terrible
Alyssa, Union Road
8 mar. 2026
No le gustó: Limpieza
Thought this would be a convenient hotel to stay at when going to a concert at the casino. Never again. Next time I’ll just be cabbing back into downtown.
Got downgraded to a room with only 1 bed at check in. Woman working claimed the area I had booked “is closed”. I had paid extra for the 2 bed room and told them that was my preference and their only solution was to add a cot. Did not get reimbursed for the price difference in the downgrade.
The entire floor smelled like sweat and hockey gear and we had to walk around and over hockey nets, sticks, and ten boys playing hockey in the hallway. The boys had a net set up outside our door and for literal hours balls and sticks were hitting our door. Had to leave the room around 7pm when it became too insufferable and at that time ~15 parents were now also sitting on the floors of the hallway drinking and socializing. The noise and chaos went into late hours of the night and began again early the next morning.
I would suggest no one ever stay here outside of a hockey tournament. Or, the hotel should be blocking off sections to keep the tournament families together and not book others in the dead middle of the mayhem.
Alyssa
Se hospedó 1 noche en marzo de 2026