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Opiniones de Baymont by Wyndham Monroe

2.5 out of 5
Baymont by Wyndham Monroe
14774 La Plaisance Rd, Monroe, MI

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 123 de 662 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 152 de 662 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 662 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 107 de 662 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 142 de 662 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

5.4/10

Servicios

5.8/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

KAREN

Le gustó: Servicio y personal
Very pleasant and helpful front desk staff…
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Stephany

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Other guest very loud, area around hotel covered in trash
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Demitria, Columbus

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024

2/10 Terrible

tiffany

No le gustó: Servicios y condiciones de la propiedad
Was told i had to pay a extra 100 dollars if i use my debit or credit card when i got there which i wasnt aware and no one told me when i called ahead and asked questions the bed was hard as a rock was in severe back hip and neck pain cuz of it and my boyfreind and the so called heted pool was not very heated i smelled weed in the halls and felt like i was in a drug house never again will i stay here!!!!
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

John

Viaje de negocios, Viaje en pareja
Just okay
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Rebecca J

Viaje en pareja
The room looked nothing like the pictures. The hot water for the Jacuzzi tub didn't get very hot. There is no elevator which made it extra noisy when people would walk up and down the stairs. The placement of the heating/cooling unit was directly below the window where the curtains covered it, so you were forced to keep them open in order to feel the heat. Which was oh so lovely when there was the outside light shining bright like the sun into your room. Staff were friendly but had to go find someone to check out.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Heather

Le gustó: Servicio y personal
The room looked nothing like the pictures they shared on here room was a little smaller than what the picture showed. It wasn’t bad, but was comfortable.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Lindsey

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
Some hairs on the sheets and towels. Older rooms but some upgrades. Super nice staff. Soft bed.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Lorenzo

people running above my head all night
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Amber

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I still have not received my deposit back. My daughter woke up to use the bathroom and a roach came crawling at her down the bathtub
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Brittni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love this hotel! My husband and I stay here every time we visit!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Amber

No le gustó: Servicio y personal y condiciones de la propiedad
I was really disappointed with the overall experience. I used some rewards and got a killer deal and it was a well needed break away from everyday life for a moment but I got there around 10:00pm and the receptionist was not thrilled to be there or maybe she wasn’t feeling well, not sure but she struggled to process the transaction even though I prepaid. She could see I prepaid on her end so I’m not sure what the holdup was but then she charged my card for $100 non smoking agreement deposit and that took an extended amount of time also. I’m not sure if the machine was malfunctioning or what but I showed her my bank account where two transactions had came through one for the room and one for the deposit. She mumbled something and then went back to what she was doing and about that time the manager came around the corner and asked if I was a walk in guest and the receptionist said no and then they went about business. After a little while longer, she finally gave me the keys to my room and I took them and ran to my room to get my jammies on. After getting comfortable and settled in for the night my son and I pulled out the sleeper couch mattress. I should have taken
Se hospedó 1 noche en enero de 2024

2/10 Terrible

jane

No le gustó: Limpieza
Se hospedó 3 noches en diciembre de 2023

4/10 Malo

steven

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Staff was great, kind and helpful. The room on the other hand for a suite, poor. The curtains were broken and rigged on had to redo them to close them. TV was tiny and dated blocks on the TV so you can not use the HDMI on the TV, jacuzzi was cool. For the price you would think it would be better.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Dominic

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

david

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Claire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Brooke

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Richard

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Lindsey

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Adreana

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Margaret

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
we had a great stay. Thank you for having us. We will be back
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Christie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Edward

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Missing? Reservation
Got to the hotel that was in the far back of a closed plaza with no lighting on the verylongroad. Was told they did not have a reservation for me and they were over-booked. That they had been having trouble in receiving their reservations. Lot was nearly empty. They called and arranged for their "sister" hotel (a nearby Econolodge). On the phone the clerk told the sister hotel she'd be sending me over as well as the next two people on her reservation list. The one she said they hadnt received. Ended up paying slightly more at a far inferior hotel. Broken furniture, stained carpets in public areas, very poor breakfast offering. Had a 2.5 hour drive home at 8:30 pm so I had no choice but to take it.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Charles

Viaje familiar con niños
No le gustó: Servicio y personal y servicios
Check in took way too long and I was the only customers there checking in. Wasn’t aware of the 100 dollar charge for deposit either
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Douglas

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not happy with my stay
The fridge didn't work, the bed made noises every time you moved, and the faucet came out funny. I got back to my room and my key didn't work, went to the desk to get it fixed, again didn't work, had to go a 3rd time. Overall I was disappointed as I have stayed at other Baymonts and they were much better.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Tabitha

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed at this property for a last minute rest from driving. Check in was slow but that wasnt the worst. After checking in to our room we discovered black mold on the bathroom celing and surrounding the tub. When making the front desk aware the worker didnt seem to care. She said "oh, sorry about that" and continued with her personal conversation on her cell phone. Wouldnt recommended and wouldn't stay agian. Health department needs to inspect this place and close it down for repairs.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

David

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The people were friendly, the place was clean and check in/out was efficient
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Ronald

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Clarence

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It has been an hour to try to check in, and still not checked in.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Arthur

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Terry

Viaje de negocios
I didn’t stay was not aware there was a 100 deposit needed at check in so I went else were
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Bill

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Terry

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Travis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick check in. Clean room. Side door that was broke to enter hotel was a little scary (safety) but all in all for $70 an night great value.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to rest
From check in to check out we had a wonderful stay at the hotel in monroe michigan. The staff was way friendly and had great attitudes! The place was super clean and the bed was sooooo soft. Great sleeping there
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

kady

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios
It was a quick and cheap find for the night, but when arriving nobody was at the desk I had to call somebody to come upfront and check me in.. few hrs later TV did not work, went to desk nobody was there again so I called & ended up getting hung up on. come checkout, NOBODY IS AT THE DESK AGAIN. a cleaning person walked by & said the desk worker had to run to the store theyd be back soon.. just overall unprofessional & not clean, but if needed a quick cheap night i guess here..

6/10 Aceptable

Stephany

Average hotel nothing special, door was broken and other guests thought they could decide when we came in from our truck. Definitely stay again? Beds are comfy. $100 deposit to stay, get it back next day if you use cash otherwise have to wait on your bank. $25 fee if you wanna check in early -just an FYI
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Lisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A++++
Excellent CONFORTABLE room! Will stay again.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had very good overnight stay the staff very professional and helpful. Breakfast was good sausage gravy and biscuits.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Rhonda, Indianapolis

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
No sitting area around the hotel outside. Had to wait 20 minutes to get checked in manager was somewhere.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Stacy

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Busy at check in but great service.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Megan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

2/10 Terrible

William

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
I had to put curtin back on tracks because it was hanging half off. Had to go to front desk to get batteries for tv remote that were dead and attendent had to remove batteries from something else to give me. Curtains did not cover the windows completely and hung down over AC unit causing it to not work properly. 2of the 3 couch cushions were broken down and were half as thick as the 1 good one. Bathroom door gets stuck on floor and was VERY hard to open and close. And the toilet ran about every 10 minutes. Checked out after 1 night and told the manager why giving him the above listed issues and he acted like it was no big deal, never offered anything to try to make it right. With i would have paid with CC instead of cash because i would have disputed payment.I will be contacting their corporate office about this matter
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Noah

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT STAY HERE! DO NOT STAY HERE! what you see in the photos when booking is definitely not what you get! There is no wood flooring and when you book a king “Suite” you get a bedroom with a couch and a bathroom the size of a mf broom closet! They only give you new towels every 3 days (weird?) and if you want new ones sooner they make you get your exercise and bring them down to the front desk to be EXCHANGED for new ones (meaning no extras). Good thing we ended up not needing the ice since there was a fly frozen in one of the cubes. And please please please don’t stay here if a gym is important to you 😂 despite that picture all you get is 1 elliptical & 1 treadmill. Honestly the only good thing about this hotel is how close it is to the weed