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Opiniones de Haven Inn & Suites

2 out of 5
Haven Inn & Suites
1222 W Spring St, Monroe, GA

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 17 de 154 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 28 de 154 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 154 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 154 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 47 de 154 opiniones" "

5.4/10

Limpieza

6.4/10

Servicio y personal

4.4/10

Servicios

5.0/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

patricia

Viaje de negocios
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Saul

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
muy sucio, mucho ruido
Se hospedó 7 noches en marzo de 2023

6/10 Aceptable

Jose

Viaje familiar
Muy caro para el tipo de cuarto estaba como para $50 dólares el refri no servia
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Joe, Bethlehem

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AJ was great & a good clean, quite room to rest a few days.
Se hospedó 2 noches en marzo de 2024
Respuesta de AJ, el 18 mar. 2024
We really appreciate the kind words, my staff as well myself are really working hard to improve our facilities and guest experience. We look forward to serving you in the future.Thank You,-AJ GandhiMGR

2/10 Terrible

Lewis

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The toilet didn't flush or work the room was nasty the sheets were dirty and the pillowcases were dirty also!! Very dissatisfied and they would not even give us our money back!!
Se hospedó 1 noche en enero de 2024
Respuesta de AJ, el 7 feb. 2024
We are concerned about your recent experience, while staying at our facility. Please reach out to AJ as soon as possible to discuss your individual circumstances.Please call M-THur 10am-6pm and Frr 10am-3pmThank you,-AJMGR

10/10 Excelente

Janisha

Se hospedó 2 noches en diciembre de 2023
Respuesta de AJ, el 7 feb. 2024
Thank you for your rating.-AJMGR

2/10 Terrible

Kang

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Brenda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in a nonsmoking wing and staff and tenants were smoking all around, the rooms were in very poor condition the lights were not even plugged in so we walked into a dark room and it felt very unsafe.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Galen

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This seems like a place locals come to have a party or do drugs. People were very loud. The room smelled clean but the bathroom wasn't very clean. Hair in the shower. At 4 am the room next door tried to open the adjoining room door. We stayed here because it was the least expensive option. I'd think twice if I had to do it again.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Tommy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Very old dirt rooms, furniture was tattered and dirty would not recommend this hotel at all
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Lester S

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Jennifer

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The woman told me she didn't have a room for me. I tried to show her my confirmation number, and she said it didn't matter, that she didn't have any rooms. No apology, no over of assistance in any way the lobby had a bad odor and there was old furniture piled up on the sidewalk in front of the lobby.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Anthony

Se hospedó 5 noches en septiembre de 2023

2/10 Terrible

Anastasia

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
This is very out today. Do not have good systems in lie about having smoking rooms online.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Paul

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Eric

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nasty! Roaches all over the room. Stains all over the bathroom wall. Refrigerator smelled old and musty.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

A.j.

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Orlando

Viaje de negocios
No le gustó: Servicio y personal
Bad experience
The stay, for one night, was terrible. From the entrance the cigarette smell is awful, the person at the reception was smoking when I arrived. The room, a non-smoking room, smelled of cigarettes and dampness. The room could be comfortable. When I checked out, I had to wait more than 5 minutes for someone to come to the front desk even though I rang the bell more than 5 times. I would not recommend it but it is the only one in town.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Errol

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
To be honest, the property need better management we find bedbugs in the room we change rooms three times. The first room water was leaking from the AC. The second room got bedbugs, undeterred room the refrigerator was networking.

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The only place in town
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Santiago

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Lynn

No le gustó: Condiciones de la propiedad
Very shabby but reasonably clean. Things on the verge of not working like very slowly draining sink and fluorescent lights in bathroom that take 10 minutes to light up, The rate was too high for what you get,
Se hospedó 2 noches en junio de 2023
Respuesta de -AJ, el 11 jul. 2023
We appreciate, your review. The hotel is going through renovations, in all public areas and guest rooms. This renovation is expected to last the nest 4-6months.Thank you for your feedback

2/10 Terrible

Thomas

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
refridge/ freezer had a couple inches of ice no room to put anything in freezer. no YiFi in room. had problem with TV
Se hospedó 2 noches en junio de 2023
Respuesta de AJ, el 11 jul. 2023
Please reach out to the manager AJ, to discuss the circumstances of your, at your convenience. Lets see what we can do to improve and earn your business back.-AJMGR

4/10 Malo

michael

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Bill

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No coffee or food bar , snacks in vending machine too expensive, not sure they were legal
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Howard

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Eugene

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Non-carpet floor made feel stained.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Virgil

Le gustó: Servicio y personal
The room was ok. But the ac was broke upon arrival. I called and asked for it to be fixed and when they came it worked for maybe 3 hours. The last night of my stay was so hot in the room that i actually went and slept in my car for air.
Se hospedó 3 noches en marzo de 2023

6/10 Aceptable

John

Se hospedó 1 noche en enero de 2023

2/10 Terrible

Janel

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No towels, room had not been cleaned, noisy, had housekeeping walks on in never knocked when she changed trash, then maintenance or whomever the 2 guys were walked in my room as I was in the shower. Deserve refund after this
Se hospedó 2 noches en febrero de 2023

4/10 Malo

Jay

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Virtually everything in our room was broken. It was just awful. Don’t stay here. You can stay at a much nicer place for the same money. We just didn’t know the area so we made this mistake. Never again. I hope I didn’t catch anything…
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

fred

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Okay for price, friendly staff, clean room however groundfault outlet at sink inoperative...a real safety concern

8/10 Bueno

Calvin

It was okay

10/10 Excelente

Steve

Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Mechelle

Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Andrea Darlene

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Really guys?
This place sucks. I was susposed to get the vip package to include a room with a jacuzzi tub....the room i got had a half of a bed, even less of a comforter, no coffee in rhe morning, no cable, barely wifi, and not even a tub at all. I dont understand.
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Overall review
The attendant at the desk was nice, overall this hotel is NOT a luxury hotel. NOT a luxury hotel, just a place to stay for a night or two. This is an impartial review and I didn't expect luxury to begin with. I somehow got a smoker's room, but only found that out after my stay. The fire detector was missing, the room smelled of cigarette smoke (again, didn't know it was a smoker's room), and the towels were NOT cleaned (I luckily brought my own). Wash cloths were not provided nor the WiFi password was not provided. My overall stay? Pretty okay, not the best but not the worst. Multiple food places and a grocery store in walking distance. The attendant was nice. I should preface that there is an additional $50 charge that is refundable at the end of your stay (I reserved online, so this cost kinda caught me by surprise but no big deal). The room was clean and honestly neat overall aside from the missing fire detector and the dirty towels. I'd recommend coming here if you need to stay for a night or two because you're in the area for a class or visiting someone or even passing through, but I would NOT recommend it if it is your goal to have luxury.
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

Michelle

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Everything was okay bathroom had holes in wall and commode needed to be replaced.all in all it was okay for an 8 night stay. Front desk lady was really nice when we checked in and out.
Se hospedó 8 noches en julio de 2022

10/10 Excelente

Casey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
The friendliness of the staff exceeded my expectations and everyone was very polite about any questions I had. Food establishments were probably the most convenient for me I’ve had in a long time of my traveling to officiate baseball games.
Se hospedó 1 noche en junio de 2022

4/10 Malo

William

Se hospedó 1 noche en junio de 2022

6/10 Aceptable

Pobtsuas

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wrong place at the wrong time.
Bed was ok. very dusty on and around the bathroom mirror, floor very dusty. Reserved this room for couple, but they provide ONLY one towel. Front desk refused to give me a 2nd towel when I walk up to the front desk. All she tells me that they ran out of towel. But later on that evening. Someone did bring a towel. Very pool services.
Se hospedó 3 noches en mayo de 2022

4/10 Malo

Carmelo

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nothing like the pictures on lone
Se hospedó 5 noches en abril de 2022

6/10 Aceptable

Sagar

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Non smoking room but smells like smoke. Sheets had stains. No hot water
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Dorothy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For a one night and low cost, it was fine.
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A little noisy
Hotel was decent. Neat and tidy. However, the walls were thin and I could hear everything that went on in the adjacent rooms. I could also hear every footstep in the room above.
Se hospedó 2 noches en marzo de 2022

2/10 Terrible

Christopher

No le gustó: Condiciones de la propiedad
They didn’t have a room for us
Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

Cody

No le gustó: Servicio y personal
Rude customer service
The front service attendant complained that I used a hotel.com service to book my room complaining that you couldn't find it this at the other and then charge me a $50 deposit that I've yet to receive and it's been four business days when they say two to three business days will not stay there again
Se hospedó 1 noche en marzo de 2022