Paquetes Vacacionales Incluyen Hotel y Vuelo a Monsal Dale

Old but correct

Nuestra estancia ha sido muy agradable. La decoración es muy original, todo madera y colores verdosos y cálidos. La habitación era amplísima así como el cuarto de baño, también muy cómodo y espacioso.Se nota que el hotel es nuevo, todo está impecable. El personal es muy servicial y atento, especialmente Marc que nos ha tratado muy amablemente estos días. Nos ha gustado el detalle hacia los clientes de la fruta fresca y las golosinas.

Staff were friendly. Building works going on, so not as clean as usual in main hall way. The stairs are wooden, so it was noisy at night when other visitors came in. The doors do not close softly, so this was noisy until midnight. Free parking with plenty of spaces available was very helpful, as parking in the area is residential. Room was compact (as advised in advert) but limited hanging space. Tea, coffee, milk and loo paper not replenished daily. Fridge was at ground level and hard to open at base of bed. TV did not work. Radiator heating could not be turned down, or off, so room very hot requiring window left open (so noise pollution as near to student accommodation) Bathroom tap kept coming off. The bathroom needs a new towel radiator or hanging rail that is off the ground for the large towels - these had to be hung over the shower and there was no hanging hook in the bathroom for clothing, only a windowsill. Though the window was frosted, it did need a blind for privacy as the room is overlooked and visible when light on at night. Hoping this constructive feedback helps the hotel to improve the room.

Remarkable hotel and surrounding area is busy but at the center of it all. Good for a short trip to Manchester as a tourist.

Very enjoyable stay. Room 2 was very spacious and comfortable. Hotel staff were friendly and helpful. Bilhal made the experience very straightforward with regular updates and communication. Would recommend.