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Opiniones de Comfort Suites Montgomery East Monticello Dr.

2.5 out of 5
Comfort Suites Montgomery East Monticello Dr.
5918 Monticello Dr, Montgomery, AL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 225 de 531 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 180 de 531 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 64 de 531 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 531 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 531 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cristian

Le gustó: Servicio y personal
Its ok
Se hospedó 3 noches en octubre de 2023
Respuesta de Jit P, el 15 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

Krishna, Miami

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good
Se hospedó 1 noche en marzo de 2023
Respuesta de Jit P, el 16 mar. 2023
Thank you so much for staying with us and reviewing your stay.

10/10 Excelente

Ashley

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Limpieza
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jit P, el 2 oct. 2022
Thank you so much for reviewing your stay.

10/10 Excelente

Crystal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and room was nice and clean. Overall I would recommend it to others and I would definitely stay again
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommended. Safe, quiet and clean. Bed was sooo comfortable. Breakfast was amazing. 6 miles from the new Civil Rights Museums.
Se hospedó 3 noches en abril de 2024
Respuesta de Jit P, el 16 abr. 2024
Thank you for staying with us and taking the time to complete our online survey regarding your recent stay at our hotel. Hope to see you soon!

10/10 Excelente

Kandis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jit P, el 6 abr. 2024
Thank you for staying with us and taking the time to complete our online survey regarding your recent stay at our hotel. Hope to see you soon!

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was nice and clean just a little dated. For what it's worth I got excellent sleep which I don't normally get on even very high end hotels. The gentleman at check in was very nice, even apologizing for doing his job taking a reservation on the phone while I was waiting to check in. Room maid was very kind as well. Breakfast was very good. Outdoor pool was not in service but not normally something I take advantage of anyway. It's a very busy part of town traffic wise which of course is just the nature of the location. Got two rooms, one for myself and one for my senior parents and they both said they slept well and enjoyed breakfast too. I believe the tenant at check in might be one of the owners as well. As I said above, he was very courteous and treated me kindly and with a smile which was appreciated after a long day of travel. Good on him and I hope to revisit this hotel on my return journey home.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jit P, el 1 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

Trent

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Jit P, el 9 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff, comfortable, clean room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jit P, el 8 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 Aceptable

Kaejan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jit P, el 4 mar. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Erin

Se hospedó 1 noche en febrero de 2024
Respuesta de Jit P, el 21 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Hope to see you again.

10/10 Excelente

justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean place central location
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jit P, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 Aceptable

Anique V.

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room smelled like smoke and the hallways smelled like smoke. There was a funny smeli in the room. The location was a little scary, with motels all around with questionable people walking around near the property. Felt unsafe
Se hospedó 2 noches en febrero de 2024
Respuesta de Jit P, el 13 feb. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Hollice, Columbia

Se hospedó 1 noche en febrero de 2024
Respuesta de Jit P, el 21 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Hope to see you again.

10/10 Excelente

Lori

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for 3 nights while on business. Nice, large clean room. Breakfast was good. All staff was very helpful and nice.
Se hospedó 3 noches en enero de 2024
Respuesta de Jit P, el 6 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr.

8/10 Bueno

Joshua

Se hospedó 2 noches en enero de 2024
Respuesta de Jit P, el 13 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 Aceptable

Lynn

Viaje de negocios
Le gustó: Comodidad de las habitaciones
Just A Drink Of Water Pls!
It a return visit as a Travel Nurse. 1st I was surprised that each of my 4 nights cost $20.00 more than a few wks ago w/low occupancy. My room was on 1st floor and the sides and bottom of front door were so exposed light glared in all night. Between coffee table and sofa was a huge maroon stain that I chose to imagine was red wine and not a crime scene! One 12hr night shifts I came bk after bfast and went to lobby for snack purchase. There’s a sign aside snacks clearly stating options such as sandwiches and even a burger)with prices listed) were available behind desk just ask receptionist. Well, I asked and she looked at me as if I were insane. I pointed to sign repeating why I was asking and she smilingly just nodded no. I nicely suggested one might remove the sign if it wasn’t available (never was removed). Okay so I purchased an enormous amt of muscle milk and junk food. She suggested that I order something to b delivered and I explained I was pressed for time. I’m also a female traveling alone, staying on a ground floor hotel room in an unsafe area to save $. I decided to use the work out room this visit. It was bright and clean w/a functional treadmill. It had a tv and clicker but it was nonfunctional. Afterwords, walking bk to my room I passed the cooler w/snacks and drinks to purchase AGAIN but no worries I only wanted the free water from a tall square beveled glass container w/plastic cups nxt to it. Yep, it was completely empty and I was very dehydrated!
Se hospedó 4 noches en enero de 2024
Respuesta de Jit P, el 16 ene. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Antwanette

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jit P, el 16 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jit P, el 16 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

Shondreail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jit P, el 16 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

Lynn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cozy Convenance!
Location was perfect for my hospital nursing traveling assignment. First two rooms had issues but 3rd room change was perfection! I loved my cozy room w/divided sofa-den space separated from sleep area. Friendly staff and free bfast room was convenient. Definitely would recommend and will revisit again!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jit P, el 4 ene. 2024
hank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

Kathy

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was decent for the price. It was clean and bed was soft after a long car trip.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jit P, el 4 ene. 2024
hank you for taking the time to complete our online survey regarding your recent stay at our hotel. hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Timothy

Se hospedó 2 noches en noviembre de 2023
Respuesta de Jit P, el 4 ene. 2024
hank you for taking the time to complete our online survey regarding your recent stay at our hotel. hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

John

Se hospedó 3 noches en noviembre de 2023
Respuesta de Jit P, el 4 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Aceptable

Charles

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Everything was average
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jit P, el 5 nov. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Could smell a little smoke in the room
We only stayed one night .. the price we feel was too high for this hotel. There was a small smell of smoke . Other than that the stay was ok
Se hospedó 1 noche en octubre de 2023
Respuesta de Jit P, el 15 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Jit P, el 16 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Aceptable

Deborah

Viaje familiar
Like that it was quiet.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 3 oct. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Carrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel for a nights stop.
Good hotel for an overnight stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 27 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

4/10 Malo

Judith

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Panhandler standing by the door and later sitting in the lobby. Staff didn’t care she was in the lobby and she was high from the dugs she got after asking for money. Probable drug deal happening in front of hotel. What looked like a hooker and her client in the hall by the elevator. If I had not already paid and if I hadn’t been so tired, I would have left. The room looked clean but it had a funky smell. The only good thing was the bed was comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 22 sept. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

Kayla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jit P, el 18 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr.

8/10 Bueno

Ray

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
First room not clean
Checkin went good but when I got to room 108 it had a musty smell, the floor was filthy and looked like blood stains was on the carpet. The bed covers was nasty so I went and got the girl at the front desk. She sprayed it but you could still smell it. I asked for another room but she said they was full so my wife and myself left for the store. When I got back I asked the girl to let me speak to the manager. She called him told him what I said about the room. He told her to give me another room but remember she had told me they were full. So she gave us room 110 that room was a totally different room clean and all. I will not be back
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jit P, el 11 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had an amazing experience at this location. The room was perfect. Beds were clean and comfortable. I had a great night of sleep. The staff was very accommodating to an error I made when I booked the room. Highly highly recommended.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 10 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

David

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice for the price
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 10 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed our stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jit P, el 6 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

CHRISTIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 7 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

Zahir

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jit P, el 31 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

6/10 Aceptable

Tara

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty, an awful syringe citrus smell in room to cover up stank. Bed covers were stained. Beds sunk in the center. Carpets stained. Breakfast area very dirty and food was not great. The overall feel was uncomfortable.
Se hospedó 1 noche en agosto de 2023
Respuesta de Jit P, el 31 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Raymond

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good Hotel for Softball Tournaments at Lagoon
Good Hotel with friendly staff. It is good to be close to lagoon Park but the location for anything else really isn't great. The price was good.
Se hospedó 2 noches en junio de 2023
Respuesta de Jit P, el 14 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

Donald

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible experience. 1. Front desk unwelcoming, while checking in the young lady answered the phone, clearly with someone who access to surveillance because she started talking about me. 2. She gave me one room key, I asked for another to which she said “anything more than two adults is extra. I brought my wife and children but I guess to her my children look like adults. 3. My room smelled awful, musty and moldy 4. Spoiled Milk, waffles were made with spoiled milk. My wife and I along with another young lady discussed it with each other. 5. Pool was closed, it’s clear they aren’t interested in repairing 6. Those folks are cutting corners like crazy which is why service is horrible
Respuesta de Jit P, el 12 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Cynthia

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This seems to be a decent place to stay & close to the job site.
Se hospedó 3 noches en julio de 2023
Respuesta de Jit P, el 8 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excelente

Quinten

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Jit P, el 8 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

Quinten

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Jit P, el 8 ago. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Jit P, el 12 ago. 2023
hank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, olderdecir
Se hospedó 1 noche en julio de 2023
Respuesta de Jit P, el 26 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

kathleen

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice two nights!
Except for a mildly distracting curtain hanging partially off the rod the room was more than I expected. Beds were comfortable, room was very clean, staff was very accommodating. Would stay again.
Se hospedó 2 noches en julio de 2023
Respuesta de Jit P, el 23 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

Cynthia

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Seems to be in a good neighborhood and close to the job site.
Se hospedó 3 noches en julio de 2023
Respuesta de Jit P, el 21 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr.

8/10 Bueno

Ben

Viaje familiar con niños
Le gustó: Limpieza
There were homeless people on the property when we arrived late at night and then they used the pool the next morning while we were there. Not a big deal, but the property was easily accessible by non-guests. The fitness facility was a joke. None of the three pieces of equipment - treadmill, stationary bike, and nautilus machine - worked properly, and the treadmill and nautilus didn’t work at all.
Se hospedó 1 noche en julio de 2023
Respuesta de Jit P, el 21 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

john, Fayetteville

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Jit P, el 23 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

8/10 Bueno

Taneshia

Se hospedó 1 noche en junio de 2023
Respuesta de Jit P, el 2 jul. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Montgomery East Monticello Dr.