Vista frontal de la propiedad

Opiniones de Super 8 by Wyndham Montgomery/ Lake Conroe

2 out of 5
Super 8 by Wyndham Montgomery/ Lake Conroe
201 Mesa View, I-45/Hwy 105 Lake View Site, Montgomery, TX

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 105 de 309 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 97 de 309 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 59 de 309 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 309 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 309 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recomendado
Se hospedó 3 noches en mayo de 2022
Respuesta de ashley, el 5 jul. 2022
thank you for taking the time to review our hotel. we are pleased your stay exceeded expectations.

2/10 Terrible

karen, metairie

Viaje en grupo, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Puse todo en negativo por la sencilla razón que hize una reservación para mí y mi familia por la cuestión del huracán ida por evacuación cuando llegó al hotel por cuestión de tráfico resulta que mis unidades están vendidas
Se hospedó 2 noches en agosto de 2021
Respuesta de ashley, el 1 oct. 2021
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future.

10/10 Excelente

Andres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!!
Se hospedó 1 noche en abril de 2021
Respuesta de ashely, el 28 abr. 2021
thank you for staying with us and we appreciate your feedback.

6/10 Aceptable

Anna

El olor de la habitacion y del baño no era agradable. Las paredes de la escalera sucias
Se hospedó 1 noche en enero de 2020
Respuesta de ashley, el 29 ene. 2020
thank you for taking time and giving us your feedback!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
Todo muy bien , exepto no hay personal bilingue ( que hable español ) para mi es importante. Solo una lampara no funcionaba y resto exelente . Falto el apoyo en ESPAÑOL para ciertas recomendaciones RESTO EXELENTE.
Se hospedó 2 noches en agosto de 2019
Respuesta de ashley, el 3 sept. 2019
thank you so much for you positive feedback.

2/10 Terrible

Rickey

I made a reservation a week ago, arrived at the hotel and the person at the desk tells me “we don’t have any rooms available””. I tell the manager “I have a reservation” and he tells me that all his guests have checked it. After an hour of trying to figure this out my wife, 3 children and I leave in search of another hotel room. It’s 12:19am as we drive towards Conroe searching for a hotel in a town full of booked up hotel rooms. I encourage Expedia to stop doing business with this hotel, honestly do t think I’ll do business with either of them after this nightmare.
Se hospedó 1 noche en mayo de 2024
Respuesta de ashley, el 21 may. 2024
To be honest the customer came on wrong date is why we had no vacancy for him. we apologize for that and hope he will consider our motel at a later date.

8/10 Bueno

Suzee

Le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de ashley, el 21 may. 2024
we appreciate your feedback and hope visit our motel again soon.

8/10 Bueno

Doris

Viaje familiar
The seat on toilet slid
Se hospedó 2 noches en abril de 2024
Respuesta de ashley, el 21 may. 2024
we appreciate your feedback. we apologize for the inconvenience and next time just let us know during stay if something is wrong. so, we can take care your concern.

10/10 Excelente

Kierre’

Se hospedó 4 noches en abril de 2024
Respuesta de ashley, el 21 may. 2024
we appreciate your feedback and visit us again soon.

8/10 Bueno

Jeffery

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de ashley, el 21 may. 2024
we appreciate your feedback. it's important that we know we are doing good.

8/10 Bueno

Kevin

Le gustó: Limpieza y condiciones de la propiedad
I was extremely surprised at the cleanliness of my room. It's a two-star and old. There were a few broken items and cracks but that's expected. What I did not like was the front desk attendant challenged me when I said the hand dryer in the lobby bathroom was broken. She told me it wasn't so we went to see and of course it was. As if I did not know how to operate a bathroom hand dryer. The second thing with the same front desk attendant ask who I reserved the room from. I said Expedia and she again said I was incorrect. So I mentioned to her that that's the second time you said I was wrong, but the fact is she was. Poor customer service.
Se hospedó 2 noches en marzo de 2024
Respuesta de ashley, el 20 mar. 2024
Thanks for staying with us. We apologize for the inconvenience. We value your guest feedback.

10/10 Excelente

JOSEFINA

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was clean and clean smell in our room. Perfect for our little familly to spend the night without any issues. I recommend it!
Se hospedó 1 noche en marzo de 2024
Respuesta de ashley, el 20 mar. 2024
Dear Guest, it's heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Malo

Candice

Se hospedó 1 noche en marzo de 2024
Respuesta de ashley, el 21 may. 2024
thank you for your feedback. we like to know details about your stay that was not satisfactory.

8/10 Bueno

Jill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to locate right off highway. Just an average motel. Alright for the price.
Respuesta de ashley, el 20 mar. 2024
thank you for staying with us. We are happy you enjoyed your stay.

4/10 Malo

Teneeshia

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de ashely, el 13 feb. 2024
your reservation is no show. you "DID NOT STAY" at property. next time if you need to cancel reservation then please contact the property instead the post bad reviews. we are happy to be taking care of it.

10/10 Excelente

William

Coffee is horrible!
Se hospedó 1 noche en enero de 2024
Respuesta de ashley, el 21 ene. 2024
Thank you for taking the time to leave a review. We appreciate your feedback and apologize about horrible coffee you have experienced during your stay. We strive to provide a pleasant and comfortable experience for all our guests and regret that this was not the case for you. We have taken note of your comments and will use them to improve our services.

10/10 Excelente

Dwayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The young lady at the front desk was friendly and very helpful during our stay
Se hospedó 1 noche en enero de 2024
Respuesta de ashley, el 21 ene. 2024
Thank you for taking the time to provide us with your wonderful feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de ashley, el 16 ene. 2024
Thank you for taking the time to provide us with your wonderful feedback as it is extremely important to us. So glad to hear you had a great experience with us and we look forward to your next stay!

10/10 Excelente

Coy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable, clean room & professional staff
Check in & out was fast. Rooms always clean & comfortable. Staff friendly & knowledgeable about the area. Quiet area with many options to eat.
Se hospedó 1 noche en enero de 2024
Respuesta de ashley, el 16 ene. 2024
Thank you for your review. We’re very happy to hear you enjoyed your experience at our hotel and exceptional staff during your stay. We look forward to welcoming you back for your next visit to our hotel.

4/10 Malo

Theresa

No le gustó: Servicio y personal y condiciones de la propiedad
Overnight staff was not helpful. Wi-Fi was not working and I was expected to contact the provider. Fire alarm went off one night but did not stay on. It only beeped twice but was concerning. Ice machine was not working. Snack machine was not working
Se hospedó 2 noches en diciembre de 2023
Respuesta de ashley, el 16 ene. 2024
Dear Guest, We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Excelente

Anh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de ashley, el 16 ene. 2024
Thank you for your positive feedback. It is greatly appreciated!

10/10 Excelente

SERGIO

Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de ashely, el 17 dic. 2023
Thank you for choosing our hotel for your stay. We are delighted to hear that you had an excellent experience with us. We greatly appreciate your positive rating and hope to welcome you back again in the future for another wonderful stay.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was perfect
Se hospedó 1 noche en diciembre de 2023
Respuesta de ashely, el 17 dic. 2023
Thank you for choosing our hotel for your stay! We're delighted to hear that you had an excellent experience with us. If there's anything else we can do to make your future stays even more better, please don't hesitate to let us know. We hope to welcome you back soon!

8/10 Bueno

Gary, Montgomery

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient. Staff could have been friendlier upon check-in. Breakfast was okay, but pretty spartan compared to similar hotels nearby.
Se hospedó 1 noche en noviembre de 2023
Respuesta de ashely, el 17 dic. 2023
Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide a pleasant and comfortable experience for all our guests and regret that this was not the case for you. We have taken note of your comments and will use them to improve our services.

8/10 Bueno

Robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de ashely, el 17 dic. 2023
Thank you for your kind feedback! We appreciate your positive comments and hope to welcome you back in the future for another great stay.

10/10 Excelente

Tiffany

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was quiet and safe. Easy check in and out.
Se hospedó 2 noches en noviembre de 2023
Respuesta de ashely, el 17 dic. 2023
Thank you for choosing our hotel for your stay. We are delighted to hear that you had an excellent experience with us. We greatly appreciate your positive rating and hope to welcome you back again in the future for another wonderful stay.

6/10 Aceptable

Laura

Stayed 4 nights. The fire alarms went off in middle of night 3 of my 4 nights. Desk clerk said it is caused by someone turning heat on first time of the season. Are wires crossed? Fire hazard? Needs to be checked by an electrician. Room itself was comfortable but I would not stay again for the nightly disturbances.
Se hospedó 4 noches en noviembre de 2023
Respuesta de ashely, el 17 dic. 2023
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay.

2/10 Terrible

zubin

Se hospedó 1 noche en noviembre de 2023
Respuesta de ashley, el 24 nov. 2023
you did not stay at the property. and property cannot cancel your reservation because it's with third party. so why did you post bad review.

2/10 Terrible

Wesley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fire Alarms Go Off All Night.
The fire alarm went off every night at random times. The hotel knew about it. Many other guests complained. Staff said when the heater turned on, it would make the fire alarm go off. So throughout the night you'd hear it go off either in your room or nearby rooms. Made for a miserable experience. The whole place was pretty awful. When we got to our room, the toilet had piss in it, which doesn't bode well for the cleanliness of the room. The TV was hanging on by a thread to the TV stand. The remote barely worked. The phone barely worked. The bathroom was full of holes from failing to hang some shelves. Clearly no one who works here cares about the quality of the hotel or the service. Don't give this place your money.
Se hospedó 2 noches en noviembre de 2023
Respuesta de ashley, el 21 nov. 2023
thank you for feedback. Please accept our sincere apology for the inconveniences you encountered with the amenities in your room. Your feedback is valuable and will be considered for future improvements. We hope to welcome you back for a better experience in the future.

8/10 Bueno

Estella

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Super 8 hotel was basic, no frllls hotel. It was clean, looked somewhat new or renovated but still dated in some areas. Quiet despite doors facing outdoors but fire alarm went off both nights we stayed which was disruptive and unsettling.
Se hospedó 2 noches en noviembre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for staying with us. It's disappointing that you were not fully satisfied and we hope to have another chance to leave you with a better impression.

10/10 Excelente

Rodney

Se hospedó 2 noches en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cheap,clean,new
Se hospedó 1 noche en noviembre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Lucy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay, the hot tub was amazing, very clean and nice get in after a long day Texas renaissance festival.
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again!

8/10 Bueno

Charles

No le gustó: Servicios
Quiet, convenient
Se hospedó 7 noches en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for visiting and rating your stay. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

8/10 Bueno

Pamela

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business stay
The bed was comfortable. You do not hear the traffic on Hwy 105. Breakfast choice was waffle, 2 cereals, OJ, coffee rolls and 1 banana. Morning staff was very pleasant. There wasn't any hand soap.
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
we apologize for not meeting your expectations regarding breakfast and amenities. Your feedback is valuable and will be considered for future improvements. We hope to welcome you back for a better experience in the future.

6/10 Aceptable

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Family Trip
Hotel was clean in the rooms, mattress was comfortable, staff was friendly. There were only 2 "standard" pillows - if you doubled over 1 you might get an actual pillow. There was no hand soap. The in house shampoo/conditioner combo is basically water but it worked. AC worked very well. Didn't hear the neighbors but could hear everyone walking past and at the pool as if they were the neighbor. People did get quite and things settled down before 10 though - Overall need more or better pillows and some actual hand soap in the room.
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 22 nov. 2023
we apologize for not meeting your expectations. Your feedback is valuable and will be considered for future improvements. We hope to welcome you back for a better experience in the future.

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

6/10 Aceptable

Jake

Good enough!
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for visiting and rating your stay. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

8/10 Bueno

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Older property but recently updated. No other hotel in sight. Poor breakfast but Dennys/McDonalds a block away. Brand new Dennys!
Se hospedó 1 noche en septiembre de 2023
Respuesta de ashley, el 24 nov. 2023
we apologize for not meeting your expectations regarding breakfast. Your feedback is valuable and will be considered for future improvements. We hope to welcome you back for a better experience in the future.

10/10 Excelente

Darla, Mabank

Viaje familiar
Always clean and maintained.
Se hospedó 2 noches en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Marina view
Nice place. View of the Marina. Very economical
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Your perfect score has brightened our day, thank you! Come back soon!

10/10 Excelente

MARGARET

Le gustó: Limpieza y servicios
Very quiet.
Se hospedó 2 noches en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

8/10 Bueno

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hidden gem
Great place to stay, close by the lake and love the Jacuzzi tub
Se hospedó 2 noches en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for visiting and rating your stay. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

2/10 Terrible

Ron

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for staying with us. It's disappointing that you were not fully satisfied and we hope to have another chance to leave you with a better impression.

8/10 Bueno

Mary

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for visiting and rating your stay. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

4/10 Malo

Cody

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de ashley, el 21 nov. 2023
Thank you for visiting and rating your stay. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

10/10 Excelente

Petra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highly NOT recommended
Opened the door and killed a cockroach. Toilet was not clean. Sheets not changed. The bed was just put together with the same sheets every day.
Se hospedó 3 noches en septiembre de 2023
Respuesta de ashley, el 8 sept. 2023
Thanks for staying with us. We apologize for the inconvenience. We value your guest feedback.

8/10 Bueno

Quantus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de ashley, el 8 sept. 2023
Thank you for taking the time to review our hotel. We are happy to know that you enjoyed your stay overall. Your feedback on how we can further enhance your experience is greatly appreciated. We can't wait to welcome you again.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Only stay here as a last resort
King bed was uncomfortable with only 2 flat pillows. Towels were like drying off with sandpaper. Only 1 trash can in the whole room. Stains and sticky stuff on furniture plus rips in cushions. Advertisement says breakfast but only options when I stayed was a waffle maker, 2 types of cereal, and mini microwaveable sausage biscuits. Getting a cup of coffee meant half the cup was filled with coffee grounds. Definitely wasn’t worth the cost.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ashley , el 4 sept. 2023
Thank you for your feedback! and we apologize if your stay was not as to be expected. we hope to give a better impression next time.