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Opiniones de Travel Inn

2 out of 5
Travel Inn
970 W South Blvd, Montgomery, AL

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 1 de 7 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 7 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 7 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 7 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 7 opiniones" "

4.8/10

Limpieza

5.4/10

Servicio y personal

4.0/10

Servicios

4.0/10

Condiciones de la propiedad

4.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Savannah

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Servicios
Great price. Quiet at night. The rooms could use some updating and at least a mini fridge but they are not terrible.. love that they are pet friendly and have a very responsible pet fee!
Se hospedó 1 noche en abril de 2024
Respuesta de Front desk , el 30 abr. 2024
Thank you for your feedback. Sorry we fully didn’t satisfy your stay please give us another to make your stay 10/10.

2/10 Terrible

Barry

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Don't like anything about it. Didn't go check in I requested a refund back!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 30 abr. 2024
Hello Guest, Your reservation was non-refundable and you never requested to cancel it.

10/10 Excelente

Brent

Le gustó: Limpieza y servicio y personal
The travel inn was great, very affordable and the staff is very accommodating. Thanks for everything guys - room 27
Respuesta de Management , el 14 mar. 2024
Thank You For This Feedback, Looking Forward To See You Soon Again.

2/10 Terrible

Karla S

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Travel OUT!, Not Travel Inn
I booked this hotel for one night while on a road trip from St. Louis Mo to Florida. VERY sketchy place. A very wild looking unkept man was behind the window. He told me he knew nothing about a reservation. He wouldn't even take my name! But... I called Hotels.com, and they found me a different hotel. It was more money, but Hotels.com paid the difference! I will never recommend this hotel, but always reccommend Hotels.com! Many good hotels!
Se hospedó 1 noche en diciembre de 2023
Respuesta de New Management. , el 9 may. 2024
Sorry for inconvenience, please give us another chance to assist you better for good stay at travel inn.

6/10 Aceptable

Vicky

Se hospedó 1 noche en enero de 2024
Respuesta de New Management. , el 9 may. 2024
Thank you for your feedback. Sorry we fully didn’t satisfy your stay please give us another chance to make your stay 10/10.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible Experience
This was the most horrible hotel stay in our lives!! When we arrived at 4 pm, no one was in the check-in office. I had to ring a bell several times and finally someone walked across the parking lot. I asked for 2 keys and he said that there would be an extra charge for the second key!!! The room was disgusting. It smelled like cigarette smoke, there were cigarette burns on the bed spreads, the baseboards and heating unit were filthy, there were bugs, the heating unit did not heat up the room properly, there was no way to make coffee, the bath towels were so small that we had to use our own towels from our car, the washcloths felt like sandpaper, there were no hand towels, shampoo, conditioner, lotion, or extra toilet paper. We did not feel safe. We could hear and see fighting going on in the parking lot. We are extremely surprised that hotels.com would even list such a disgusting place. NOT HAPPY!!
Se hospedó 2 noches en noviembre de 2023
Respuesta de New Management. , el 9 may. 2024
Hello, Guest Thank you for your feedback. We are new management now please give us another chance to satisfy your stay. Please reach out to our office and we will gladly assist you.