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Opiniones de Hotel St André

2.5 out of 5
Hotel St André
1285 Rue St-Andre, Montreal, QC

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 184 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 367 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 298 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 103 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 1000 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

6.4/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Ana

No le gustó: Limpieza, servicios, condiciones de la propiedad
Zona horrible, el hotel sucio, sin caja fuerte, cortinas y sillón sucios, cabellos en la cama, en general todos los muebles viejos y descuidados, la cama rechina. Muy mala experiencia
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Jorge

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bueno hotel, buen barrio, buena gente
El hotel esta muy bien situado en el marrio Gay, buen ambientes y buenos restaurantes cerca. Si vas con niños no es la mejor opción, ya que hay muchos sexshop. La gente del hotel siempre maja y muy educados. Las instalaciones son buenas, lo unico que encontre un poco justo es la limpieza de las habitaciones.
Se hospedó 5 noches en octubre de 2018

8/10 Bueno

Ricardo, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel downtown
Close to Saint Catherine St. and the attractions of Montreal on a waking distance. Parking to small.
Se hospedó 2 noches en julio de 2017

8/10 Bueno

Beatty

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Bueno!!
Habitación muy amplia. Buena ubicación. Le urge cambio de alfombras
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Susan

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
I still have not recieved my deposit of $150 back onto my credit card. They said that I would recieve it in 24 to 48 hours on the day I left. It is 5 days later and still no refund of my deposit. did not damage anything there so I expect my full refund. I hope they will be honest and give me back my $150.00!
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Daniela

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Struttura rinnovata in modo gradevole, situata a breve distanza dalla fermara del bus 747 che collega la città all'aeroporto. La stanza ha molte dotazioni (frigo, bollitore, microonde, asse da stiro) ma non è presente materiale per fare un caffè o un tè. La pulizia dovrebbe essere più scrupolosa
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Allyson-Jane

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

ALI

Le gustó: Limpieza y servicio y personal
N/A
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Claude

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Belle chambre propres er confortable on y retourne le week-end prochain
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Igor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Alexandre

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

4/10 Malo

Mallory

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
no water available in the rooms, you have to grab paper cups and fill them yourself to bring them back to your room. the shower handle fell off when we tried using it, the bottom of the bath was scratched and dirty. we were freezing and i mean FREEZING (the thermostat said it was heating at 29.5 celsius but the temperature in the room was 17.!!!) the walls are paperthin. while in the bathroom we could hear the conversation in the next room word for word. overall very unpleasant stay. i have to say though that the staff is friendly.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Olivier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Akhila

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Guy

Le gustó: Limpieza y servicios
Mal insonorisé... température un peu froide dans la chambre et impossible de la régler un
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Yazmin, Cdmx

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Finding parking is very complicated, plus you have to pay $24 per night to leave it safe. The cleaning lady is very rude. It is also located in an unsafe area. Walking out at night is unsafe due to the number of people in the area. street situation, which are aggressive
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Taranpreet

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Won't go back. Disappointing.
People running the hotel are lovely but the rooms are terrible. They are too small and the layout is bad. The foot of the bed in both rooms we tried was too close to the desk/console. Could barely get around and the chair was in the way. Makes walking to the bathroom in the night no fun. Seems like they put a bunch of money into bathroom renovations in the bath/shower but the towel rack on the door was coming off and hanging from the screws. And no door on the shower made the floor soaking. You can do better at the same price in the area.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jason

Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

David Ernesto

No le gustó: Limpieza y condiciones de la propiedad
There was a hole in the bathroom and, the wall on the closet was broken. Additionally, it was pretty dust out side.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

François

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service courtois, endroit très propre.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Karine

Ascenseur brisé trauvaux qui commence à 8hrs le matin et qui nous empêchait de dormir
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Andre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien situé, lit très confortable, le personnel très sympathique.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Christopher

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Denise

Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Kim Edward

Viaje en grupo
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Good enough
The hotel has been nicely renovated recently. We used to enjoy a personalized room service breakfast. Sadly now it's just a help yourself affair in the lobby with no staff oversight. Everyone handles the same jar of peanut butter, the same stick of butter.and the same loaf of bread. A great way to spread a virus! Our room was not cleaned on a two night stay and the bathtub had not been cleaned ever. A great location near a metro station.and the gay village. But not for the faint of heart. This neighborhood is plagued homelessness with mental health patients who are left to wander the streets under Canada's so called health care system. We never felt unsafe however.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Albert

Le gustó: Limpieza
Lots of potential but not quite there yet
Reviewing this hotel leaves me feeling very torn. There are a lot of things going for it, but at the same time there are a lot of things going against it. The good: Location is super convenient to metro and the village, room is quite spacious, bed is comfortable, AC works very well, 3-stage shower (handheld, back massage, rainfall) is amazing, recently renovated room. The bad: In-room fridge didn't work, bathroom fan didn't work, renovation seems not quite finished (painting not finished, pipes exposed in bathroom), great closet but only 2 hangers, blind doesn't block outside light completely, extremely thin walls (could hear guests next door snore / having sex), no housekeeping service offered over a 13-night stay. Overall this was an ok stay in a hotel that has a lot of potential to become a very nice boutique hotel. Perhaps when they finally get everything sorted out it will get there, but for now be prepared to feel like there's just something missing at every turn.
Se hospedó 13 noches en julio de 2023

4/10 Malo

franck

No le gustó: Limpieza y servicio y personal
Bien placé mais sale
Chambre grande et avec bonne literie, hôtel très bien placé mais mal entretenu et surtout très sale : les moquettes et couloirs ne sont pas aspirés. Service minimum avec petit déjeuner minimaliste
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Van Quang

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Laurel

Le gustó: Servicio y personal
No le gustó: Servicios
Nicely renovated, and helpful staff, who moved me into another room when my first one was too noisy. Breakfast facilities in the lobby are minimal and do not include seating, but Cafe Lulu, about a three minute walk away on San Catherine, is a great place for breakfast.

10/10 Excelente

Yunseok

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Good for just a sleep at night - rooms are VERY small.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Sallie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Funky neighborhood, but I still felt safe. Thanks to Khadijea and Khaled for all their help. They made me feel welcome!
Se hospedó 5 noches en julio de 2023

6/10 Aceptable

Armanoussa

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
It was ok . I was just disappointed about the breakfast. The choices are poor, the lady who was responsible if serving didn't know how to use the coffee maker. The wait was long so I had to go eat outside . I stayed for 2 nights and didn't had the chance to have my breakfast from the hotel.
Se hospedó 2 noches en julio de 2023

4/10 Malo

Jason

Viaje en grupo
After staying there once (or more) every year for 20 years, I think it's time to move on. They renovated (and the lobby looks great), but the important things have gone backwards. No more breakfast. No more parking. No weekend maid service. More than double the price for less. I paid the highest rate for a double room, and we got what felt like two caskets in a closet. Temp was either furnace or icebox - no in between, and they couldn't fix it. On top of all that, their previous manager left. Without Roger, and without the place having anything going for it any longer (other than location), my loyalty is gone. It's sadly time to look elsewhere.
Se hospedó 4 noches en mayo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

4/10 Malo

Oriolando

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Une odeur pas trop plaisante , pas de serviettes de bain , le bain pas trop propre , je retournerai plus , très décevant et font signer une lettre qui est pour moi contre les normes et droit de la personne
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
La chambre qui m'a été attibuée n'était pas nettoyée. Les draps du lit n'avaient pas été changés et les serviettes jonchaient sur le plancher de la salle de bain.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Marse

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Renewed property. I liked the bed and pillows. It was not clean, it had a little of dust in the room and bathroom
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Nika

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The area was so unsafe and dirty also the parking situation was nit convenient. The lobby stunk and the room was so dirty, the sheets and the surfaces had so many dirty spots. The shower drain was full of hair and the staff did not do anything about it even though we complained about it.
Se hospedó 1 noche en julio de 2023

4/10 Malo

Victoria

No le gustó: Limpieza
Cheapest in the area for a reason! Super dirty. Not even a coffee machine in the room. Nothing is vacuumed or wiped down. I picked a booger off my bed. My toilet paper was running out when I checked in, instead of getting a new roll like most hotels do. Washroom has lots of stains and mold marks everywhere. I went to the store to buy shampoo because the shampoo is basically water. At least the rooms were not stinky. Walls are paper thin, I can hear the person in the next room shuffling in their bed. And forget staying asleep if someone is leaving because every foot step will make the floor and walls shake. The bed and pillows are so worn in and super lumpy. The best part of the room is the closet because it has a light in it and seemed like the only thing without dirty marks on it? The AC is not that strong as well. I used a hair tie to tie my curtain shade to the chair or else it would not stay closed. (Also numerous dead bugs on the curtain shade) I am sorry even though it is cheaper than places in the area, I might have to switch back to airbnb for montreal because this hotel was pretty bad. Even though a hotel is two stars, it should still have some basic things that normal hotels provide. There are crackheads usually outside the hotel but they keep to themselves. Nice shop options in the area. I liked CafeLouLou that was nearby. Will not be back to this hotel. The staff were pretty friendly at least.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Derek

Hotel Stay
We wanted to do some touring around the Port and Old Montreal for the weekend. The location was within walking distance to the sites that we were interested in seeing. This is a no frills hotel, the rooms are tiny but clean, although the hallways could of used a bit of maintenance. Our room was on the 4th floor and the elevator stops on the 3rd floor so we had to carry our luggage up a flight of stairs. We requested an extra pillow but unfortunately there were no extras. It did satisfy the basics of what we were looking for which was a place to sleep and shower.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Mirisage

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient place
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

4/10 Malo

anjula

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Good location / poor housekeeping
I stayed with my daughter from june 24 - 27. Great location, close to everything, easy walk to old Montreal area. Restaurant and shopping nearby. Check in was easy receptions was polite efficient and helpful I was shocked to see the un - cleanliness of the room..we noticed hair on the bed dirty bath tub with hair in it. I notified receptionist right away , she gave us clean sheets, what ever she could find at the time as no housekeeper on site. We changed sheets ourselves for the night. Next morning, I personally explained our experience to morning receptionist and requested housekeeping. But nothing was done that day either. On Monday morning, I had to deal with manager about our experience. ( yannick- i think his name) He was very helpful., polite and dealt with my issue professionally We got a reduction of the charges.but it wouldnt encourage me to stay there again Its a lovely place with all necessary things and fully renovated only problem.was poor housekeeping and cleanliness. Room was big enough bed was allright. Microwave fridge, iron and free coffee was provided.
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Fatou

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Roberto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you!
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Katherine

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The photo from the property seems to be from only one room. Because our room looked very different from the one in the picture. Amongst the many issues we dealt with during our stay (dirty floor, dirty bathroom, a shower curtain that wouldn't stay up and an unclean duvet cover), the biggest issue was that our windows did not actually close so we heard all the noise from the street in what is a very noisy neighborhood (think 4 am parties). So if you want to sleep, maybe consider someplace else.
Se hospedó 3 noches en junio de 2023