3 bars/lounges

Opiniones de Sleep Inn Morganton

2.5 out of 5
Sleep Inn Morganton
2400 A S Sterling St, Morganton, NC

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 137 de 482 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 186 de 482 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 96 de 482 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 482 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 482 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Victor

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Mas seguridad
Estuvimos muy bien,Todo menos la seguridad la puerta del estacionamiento la podía abrir cualquiera sin tarjeta y no había ni cámara para ver quien entra o sale. No lo encontré seguro
Se hospedó 2 noches en enero de 2021
Respuesta de Front desk Manager Lynn, el 19 jun. 2021
we are glad you enjoyed your stay with us we are looking forward to seeing you again soon. We are sorry you felt insecure we hope to do better for your next stay with us. Thank you Front desk Manager Sleep Inn

10/10 Excelente

Zhenzhao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jamie

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This a dirty hotel that requires a $100 - $300 cash only deposit for a $75 room. I was shown the requirement on a small marked up armature display at best. I left shocked and have yet to get my 2 nite reservation back. I stay away!
Se hospedó 2 noches en mayo de 2024
Respuesta de Pk, el 11 may. 2024
HiSorry to hear this and for Inconvenience .We are new management.we have started working to improve property for our customer's comfort stay.Please let us know how can we satisfy you.Thanks

10/10 Excelente

Stephanie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The state of the hotel is much better than when I visited in the past. I chose to give it another try after my last experience and have learned it is under new management recently and they are working hard to upgrade the building and experience during the stay. In its current state, I would never pay over $100 to stay but I hope to see the expected improvements in the future that would make it as appealing as the higher priced hotels. Staff was incredibly kind and helpful during the entire stay.
Se hospedó 3 noches en mayo de 2024
Respuesta de Pk, el 6 may. 2024
Thank you very much for your review and concern.We are working hard to improve this property.We want customer to feel safe environment and happily stay and fulfill our customer expectations.Please let us know how can we meet with your expectations .

8/10 Bueno

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

holly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good budget hotel, I stayed a week in their 2 double bed room and had no problems. I was honestly surprised how decent it was for the money. I did hear the workers talking down the hall once in awhile at night but it was mostly quite which was great because I am a light sleeper and could tell the walls are thin. The beds were comfortable and I was able to sleep well and waking up to free decent breakfast (waffles & good coffee) was a plus. Only con was that their WIFI was down the whole time I was there but this wasn't a problem for me at all. Over all I'd stay here again
Se hospedó 7 noches en marzo de 2024
Respuesta de Pk, el 6 may. 2024
Thank you very much for your reviews-and concern. We are new management now and take over this property week ago.We are working hard to improve this property as customer expectations.Wifi, tv, phone everything working now.We install 55 inch led tv too.Please let us know what can we do for your next stay.Thank you

2/10 Terrible

Jacqueline

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

6/10 Aceptable

Tasmen

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Carson

Viaje de negocios
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Angeleigha

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Clean but rude
The place was clean the issues we had was : 1. They had a $200 cash deposit required that i was not told about until late that night when i tried to check in. They had no atm there so we had to go back out late to get the cash. 2. When we checked in the lady was very rude about my children. Before i even had a chance to call down my child she threatened to kick us out. She didnt have to act the way she did. I will not be staying here again. I am a paying customer and deserve the same respect as any other person. Especially having my children at the hotel with me at Christmas. Very rude.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Pamela

No le gustó: Servicio y personal
Did not stay! Wanted $300 CASH deposit to check in!!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Lorraine

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Elizabeth, Ambrose

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

George

Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

sara

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Paul, Leesburg

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very shabby. We had to wait 15 minutes at front desk before anyone showed up to check us in. " Breakfast" was a joke.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent visit
It’s a nice place to stay and affordable. Not fancy but clean and inviting. The staff were very friendly and hospitable.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Gary

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient to interstate
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

ISABEL

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

LUIS, SIMPSONVILLE

Viaje en pareja
Liked the quaint feel. Bedding was good, Very convenient location. On the bad side: A/C was noisy, toilet was loose and no tissues were provided.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Manthan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything in room was very nicely maintained Room is spacious with all necessary aminities Staff was friendly
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Chris

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Juan, Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Anthony

Viaje de negocios
No le gustó: Comodidad de las habitaciones
Noisy Dogs and Sweet nauseating smell
For an older establishment the facility is pretty kept up. The bed comfortable ,linens felt clean And AC less noisy than most. My two complaints were first of all the annoying sweet nauseating smell of the cleaning /disinfect used in excess throughout the room and the fact that just before 6AM the first day we were awoken by a dog Yapping in a nearby room. I complained to the staff and didn’t hear it again. Otherwise it was quiet and safe feeling. But won’t be staying there again.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Lisandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place quiet great staff
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Emily

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

KAREN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Reunion stay
Very nice overnight stay. Staff were very helpful and attentive. Free breakfast had many choices and was appreciated.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Chan Patel, el 13 ago. 2023
Hi Sandra,Thank you so much for taking the time to leave such a glowing review of our hotel! We are thrilled to hear that you had such an enjoyable and memorable stay with us. Our entire team works hard every day to provide excellent service and ensure that each guest feels welcomed and comfortable during their visit. It is feedback like yours that truly makes all of our efforts worthwhile. We hope you will come stay with us again soon and we look forward to providing you with the same perfect 10 experience next time!Best Regards,Chan PatelSleep Inn - MorgantonCustomer Relation Manager

2/10 Terrible

Amanda

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
While staying at this hotel we broke out with scabbies. When I contacted the hotel manager I was told it was probably from their cleaning supplies. I definitely don’t recommend anyone stay at this hotel!!!
Respuesta de Chan Patel, el 7 ago. 2023
Dear Amanda,I apologize for the inconvenience you experienced during your stay. Your health and comfort are our utmost priority. We take your feedback seriously and are investigating the issue thoroughly. Our cleaning protocols are of the highest standard, but we will ensure additional precautions moving forward. Your review helps us improve, and we hope you'll consider giving us another chance in the future. Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

10/10 Excelente

Silvia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room smell clean, great place for an overnight stay as price is right.
Se hospedó 3 noches en julio de 2023
Respuesta de Chan Patel, el 7 ago. 2023
Dear Silvia,Thank you for sharing your positive experience with us! We're delighted that you found our rooms clean and refreshing. We're thrilled to know you enjoyed your overnight stay with us and found our pricing suitable. Your satisfaction is our priority. We look forward to welcoming you back soon for another comfortable stay.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

8/10 Bueno

Herbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Chan Patel, el 7 ago. 2023
Dear Herbert,Thank you for choosing Sleep Inn for your recent stay. We appreciate your valuable feedback and are glad to hear you enjoyed your visit. It's our priority to ensure a comfortable and pleasant experience for all our guests. Should you have any suggestions or specific aspects you liked, please feel free to share. We look forward to welcoming you back soon and providing you with an even better stay.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

10/10 Excelente

Chadrick

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice staff and clean room
Respuesta de Chan Patel, el 26 jul. 2023
Dear Chadrick, Thank you for your kind words! We are delighted to hear that you found our staff to be very nice and your room clean. Your satisfaction is our top priority, and we're thrilled that you had a pleasant stay with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

8/10 Bueno

Glenn

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Air conditioning was out in the lobby and halls. Room air working fine. Dated property but I would stay again.
Se hospedó 1 noche en julio de 2023
Respuesta de Chan Patel, el 26 jul. 2023
Dear Glenn,Thank you for sharing your feedback. We apologize for the inconvenience caused by the air conditioning issue in the lobby and halls. Rest assured, we've addressed this concern promptly. We're glad to know your room's air conditioning worked fine. We appreciate your understanding of the property's age and are constantly working towards improvements. We look forward to welcoming you back soon.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

2/10 Terrible

Ka

Se hospedó 1 noche en julio de 2023
Respuesta de Chan Patel, el 26 jul. 2023
Dear Ka,Thank you for sharing your feedback. We genuinely appreciate your input, as it helps us improve our services. We apologize for any inconvenience you may have experienced during your stay. Our team will review your concerns and take necessary actions to ensure a better experience for future guests. If you ever decide to visit again, we'd love the opportunity to make it up to you. Feel free to reach out to us directly. Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

10/10 Excelente

Lindsay

Se hospedó 1 noche en julio de 2023
Respuesta de Chan Patel, el 7 ago. 2023
Dear Lindsay,Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an enjoyable stay with us. Our team is dedicated to providing exceptional service and ensuring your comfort. We're delighted that you had a wonderful experience. Looking forward to welcoming you back soon for another memorable stay.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

8/10 Bueno

Sean

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good place to crash for a night.
Se hospedó 1 noche en junio de 2023
Respuesta de Chan Patel, el 3 jul. 2023
Dear Sean,Thank you for choosing Sleep Inn for your stay. We appreciate your feedback and are glad to hear that you found our hotel to be a good place to crash for a night. We strive to provide comfortable accommodations for our guests. If there's anything specific you enjoyed or any suggestions you have for improvement, please let us know. We look forward to welcoming you back in the future.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

2/10 Terrible

Marshall

Viaje en grupo
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
When I first got there, there was NO One at the front desk. The cleaning lady had to go look for someone. Very disappointed in the room especially the bed. Sleeping on that Very Cheap mattress caused me to have back pain and I had to sleep in the chair at the desk which was better. I WON'T be staying at this place again.
Se hospedó 1 noche en junio de 2023
Respuesta de Chan Patel, el 3 jul. 2023
Dear Marshall,We apologize for the inconvenience you experienced during your stay. We sincerely regret that there was no one at the front desk upon your arrival. We have addressed this issue with our staff to ensure it does not happen again. Furthermore, we apologize for the discomfort caused by the mattress. We appreciate your feedback and will look into improving our bedding options. We understand your frustration, and we hope you will give us another chance to provide you with a more enjoyable stay in the future.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

8/10 Bueno

Dave

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mountain Trip
The room was clean but had a musty smell. Staff was friendly and helpful.
Se hospedó 2 noches en junio de 2023
Respuesta de Chan Patel, el 24 jun. 2023
Dear Dave,Thank you for your feedback regarding your recent stay at Sleep Inn - Morganton, NC. We appreciate your compliments on our friendly and helpful staff. We apologize for any inconvenience caused by the musty smell in your room. Rest assured, we have taken immediate measures to address this issue and ensure a fresh atmosphere for future guests. We value your patronage and hope to welcome you back for an even better experience.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

2/10 Terrible

Choj

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Chan Patel, el 26 jun. 2023
Dear Mr. Choj,Thank you for taking the time to share your feedback. We apologize for any shortcomings you experienced during your stay at Sleep Inn. We strive to provide exceptional service and meet the expectations of all our guests. Your comments will be shared with our team to address any areas of improvement. If you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

8/10 Bueno

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Chan Patel, el 26 jun. 2023
Dear Linda,Thank you for choosing to stay with us at Sleep Inn - Morganton, NC. We appreciate your positive feedback and the 8-star rating you've given us. We strive to ensure our guests have a comfortable and enjoyable experience, and it's rewarding to know we met your expectations. We look forward to welcoming you back for another pleasant stay in the future.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

8/10 Bueno

William

Se hospedó 2 noches en junio de 2023
Respuesta de Chan Patel, el 3 jul. 2023
Dear William,Thank you for choosing Sleep Inn for your recent stay. We appreciate your positive feedback and are delighted to know that you had a great experience with us. It's always a pleasure to receive four-star ratings as it motivates our team to continue providing excellent service. We look forward to welcoming you back in the future.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

6/10 Aceptable

William

Viaje en grupo
No le gustó: Servicio y personal
Substandard breakfast and rooms in need of upgrading
Respuesta de Chan Patel, el 24 jun. 2023
Dear William,Thank you for sharing your feedback regarding your recent stay at Sleep Inn - Morganton, NC. We sincerely apologize for any inconveniences caused by our substandard breakfast and rooms in need of upgrading. Please know that we take your comments seriously, and we are actively working on improving these aspects to provide a better experience for our guests. Your valuable input helps us identify areas of improvement, and we appreciate your honest review. If you choose to stay with us again in the future, we are confident that you will notice the positive changes. Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

4/10 Malo

Heather

Se hospedó 1 noche en junio de 2023
Respuesta de Chan Patel, el 26 jun. 2023
Dear Heather,Thank you for choosing Sleep Inn for your recent stay. We appreciate your feedback and are sorry to learn that your experience fell short of your expectations. We strive to provide exceptional service to all our guests, and we apologize for any inconvenience you may have encountered. Please be assured that we take your comments seriously, and we will use them to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

2/10 Terrible

Crystal

No le gustó: Servicio y personal y comodidad de las habitaciones
Find another place to stay!! Turn around
It was awful!! Took all night for the room to cool off after the had put us in another room because the first one wasn’t cooling. The lady at the front desk was very rude! Wouldn’t ever stay again!!!
Se hospedó 1 noche en junio de 2023
Respuesta de Chan Patel, el 24 jun. 2023
Dear Crystal,I am truly sorry to hear about your disappointing experience at Sleep Inn. We deeply apologize for the inconvenience you faced with the air conditioning in both rooms and the unpleasant encounter with our front desk staff. We take your feedback seriously and will address these issues promptly to ensure they are not repeated. We value your patronage and hope you will consider giving us another chance to provide you with a superior stay in the future.Regards,Chan PatelGeneral ManagerSleep Inn - Morganton, NC

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really enjoyed my stay at this Sleep Inn! Customer service at the front desk was excellent! Room was nice and clean. Highly recommend this property to those looking to save money and stay in a nice motel! :) Very nice area too!
Se hospedó 1 noche en mayo de 2023
Respuesta de Chan Patel, el 30 may. 2023
Dear Jeffrey,Thank you for the fantastic review! We're thrilled to hear that you had a great stay at Sleep Inn. It's wonderful to know that our front desk provided excellent customer service and that your room was clean and comfortable. We appreciate your recommendation to budget-conscious travelers seeking a nice motel option. We hope to welcome you back soon to enjoy the pleasant surroundings and another enjoyable stay.Best regards,Sleep Inn MorgantonChan PatelCustomer Relation Manager