Spa
Ver disponibilidad

Opiniones de Super Stay Plus

2 out of 5
Super Stay Plus
2430 E Andrew Johnson Hwy, Morristown, TN

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 15 de 99 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 15 de 99 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 99 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 99 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 99 opiniones" "

5.0/10

Limpieza

6.0/10

Servicio y personal

3.8/10

Servicios

4.8/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid Hotel if possible
I would not recommend this hotel. Pictures are not accurate of the rooms. There was barely any furniture in the room, I got a suite. Towels were dirty, blood stain on lamp shade and ceiling. A very right part of town to stay in, I didn’t feel very safe at all. Front desk staff seemed to be high on something and check in took too long. Staff not dressed professionally. You get what you pay for, I was very disappointed - avoid if you can.
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Did not stay there...please refund..rooms had bad smell ...no ac....holes in wall and comforter was torn no tv no hair dryer....the worst ive ever witnessed.
Se hospedó 1 noche en junio de 2021

4/10 Malo

Cliente verificado

Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is nothing like the pictures provided online. I’m assuming it used to be a Motel 6, but is no longer. A couple other friends of mine also booked here to stay the same time. One of which the property either lost or ‘never received’ her booking from Hotels.com and after arriving, she didn’t want to stay there anyway. The front desk attendant didn’t seem to care that her booking couldn’t be found and when I told her I had booked there also she seemed irritated I guess because she thought we were together. My reservation was in the system but at this point after seeing homeless people walking around the parking lot pushing baskets with their belongings and other ‘guests’ hanging out in the parking lot I had really hoped it wasn’t. I was traveling with my dogs and honestly after getting in the room I didn’t even want my dogs to have to sleep in there let alone myself. At this point it was 11PM and I was tired and didn’t feel like dealing with the hassle I knew I would face should I decide to dispute staying. I literally slept in my clothes. The room was half ass cleaned, clothes hangers shoved under the refrigerator to hold it up, most of the lights in the room didn’t work, it smelled awful and the most disgusting part was there were toenail clippings on the bathroom floor and counter. I was booked to stay two nights but packed all my stuff the next morning and left. I would rather have eaten the money not staying the next night than having to stay another night there
Se hospedó 2 noches en mayo de 2021

2/10 Terrible

Christopher

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty rooms and they gave my room away before I arrived
Se hospedó 3 noches en marzo de 2021

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal
Dont believe they have what you book!
I think its terrible that this place can lie in their advertisement. Or according to them it was your mistake that the ad. was incorrect. I booked a king bed about an hour before arriving but when I arrived it wasn't available and was told it was the booking agency that made the mistake. Someone lied! Also the towels were dirty and stained. The only reason everything wasn't rated terrible is this wasn't worst place on our trip.
Se hospedó 1 noche en abril de 2021

2/10 Terrible

Christa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not nice
No heat.
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Brittany

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2021

4/10 Malo

Ashanti

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en marzo de 2021

8/10 Bueno

Roger

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2021

6/10 Aceptable

Jason

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed
The king suite I booked was double booked and I was sent next door to Day's Inn, given a small king room that was visibly dirty with the hardest bed ive ever sat on. Also my drivers license was not returned(part my fault for not paying attention) though the person who waited on me was friendly at both places. I suppose this is more about Day's Inn than Super Stay but the fact that the room i booked for a getaway night was sold to someone else reflects badly on Super Stay. Left without spending the night.
Se hospedó 1 noche en febrero de 2021

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had roaches and dope smokers very disgusting wouldnt let my dog stay there
Se hospedó 1 noche en octubre de 2020

4/10 Malo

Augustina

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was destroyed by drug atticts, the air and heat didn't work. The fridge didn't stay cold, the room smelled of cigarettes and pot. Roaches were all over the rooms. It was nasty and uncomfortable. I wouldn't give it 1 star it's Soo bad.
Se hospedó 1 noche en octubre de 2020
Respuesta de Nancy Y., el 2 nov. 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excelente

Korry

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020

6/10 Aceptable

Erica, Gatlinburg

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Room was ok. Not very clean and dresser drawer was out and on the floor. Locals whom live there I assume were slamming doors most of the night.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Nancy Y., el 2 nov. 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

4/10 Malo

Natasha, Morristown, TN

Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
The remote for the tv doesn’t work and i had to get another. Guess what? It didn't work either. The toilet had 4 cigarette buds in it that someone couldn't be bothered to flush down and the sink had Cigarette burns all over it in this NONSMOKING room. Also, one couldn't have the light on while charging one’s phone because there is only one outlet in the whole room and the light is hooked to it.
Se hospedó 1 noche en julio de 2020

2/10 Terrible

Tiffany

Se hospedó 2 noches en junio de 2020

2/10 Terrible

Cliente verificado

Didn’t check in due to no rooms No check in No rooms
Se hospedó 1 noche en junio de 2020

4/10 Malo

Lori, Summerville south carolina

No le gustó: Limpieza y servicio y personal
Room was not clean and in need orf repair. Didnt exactly feel safe...alot of loitering.
Se hospedó 1 noche en mayo de 2020

2/10 Terrible

Mack

Se hospedó 1 noche en mayo de 2020

2/10 Terrible

phillip

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
WORST DUMP EVER
The place is a dump. I was told i would get a refund but never did. You would be better off sleeping in your car. the room was trashed holes in the walls. Graffiti all over the room. and the smoke detector was unplugged. the only reason I stayed was I had been driving most of the day and could go any further
Just some of the graffiti
Holes in the walls
Se hospedó 1 noche en marzo de 2020

2/10 Terrible

Becca, Tishomingo County

No le gustó: Servicio y personal
I made reservations, bit still stood in the lobby for 20 min while two ladys talked like no one was standing there, the room was nasty, roaches everywhere,stuck to the floor as i walked, smelled so bad in the room, was so noise during the night due to the men talking and creeping outside my door, never will i be back there.
Se hospedó 1 noche en abril de 2020

2/10 Terrible

Edward

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worse place ever!!!!
Don't stay here. I had a non-smoking room and the smoke detector was ripped off the wall and covered in ciggarette ashes. There was used needles in tbe parking lot.
Se hospedó 2 noches en abril de 2020

4/10 Malo

Beverly

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Horrible all the way around
The same desk clerk who didn't know how to check me in the last time was there again, and I had to tell her how to check me in. Nicotine/tar on the ceiling in the bathroom, an awful smell of sour bleach mop water all through the lobby and hallways, disturbance in the hallway in the late night/early morning hours, bugs in the room (water hugs or roaches, not sure which one), bed off the frame in the room.
Cigarette burns on the countertop in a non-smoking room.
Nicotine/tar on the ceiling in the bathroom, which drips on you when you get out of the shower.
Nicotine/tar on the ceiling in the bathroom.
Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

David B

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Not Fancy, but better than sleeping in the car
Ok. Lets be honest. Nobody comes here thinking "luxury". We needed a place for 13 truck drivers to meet up and stay for some training. It was Ok. Not fancy. Not terrible. Biggest disappointment, not only no breakfast...but no coffee. Nothing at all. I might stop here again, but probably look for something a bit better.
Se hospedó 1 noche en febrero de 2020
Respuesta de Nancy Y., el 12 mar. 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 Terrible

Samer

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Second time for me , not clean at all , air conditioning need to be cleaned smell smoke i didn’t pay much 50 dollars but really not clean old first time was ok room 219 was ok ask for check out they say we can’t caz we have one keeper ( that’s why it’s not clean only one keeper) wasn’t as good like first time
Se hospedó 1 noche en febrero de 2020
Respuesta de Nancy Y., el 12 mar. 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 Bueno

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad check-in experience
Check-in was tedious due to the clerk/attendant kept insisting I had to pay when I showed her the email, booking confirmation and bank statement that all confirmed I paid when I booked the room. I had to ask for a manager several times before what I can only guess was a manager came and explained to her I paid and that she was to proceed with my check-in. The room was ice cold when I got in, and the bathroom linen had someone's hair all in it, as well as the same hair being all over the shower walls and floor. I was put in a non-smoking room, but there was that on the vent in the bathroom, and burn marks all over the counter and toilet in the bathroom. The lobby had a god awful smell, and the rooms smell musty and damp. If I wasn't a Scentsy consultant, I wouldn't have had anything with me to get rid of the smell in the room!
Se hospedó 1 noche en febrero de 2020
Respuesta de Nancy Y., el 12 mar. 2020
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Nancy Y. #Team6

8/10 Bueno

Linz, Morristown, TN

Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal
N/A......::::......................................
Se hospedó 3 noches en enero de 2020

2/10 Terrible

kris

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Nancy Y., el 15 ene. 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

4/10 Malo

Adam

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Non smoking room was a lie!
Asked for non smoking room and was put in a room that smelt so bad of smoke it was nasty. The room was horrible. Door was drawn on in the bathroom and didn’t shut. Toilet clogged and ac/heat worked when it wanted to. Lamp shades were hanging off the lamp and had burn marks. Very disappointed
Se hospedó 1 noche en diciembre de 2019
Respuesta de Nancy Y., el 15 ene. 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

6/10 Aceptable

Dave, Lehigh Acres

Viaje familiar
Le gustó: Servicio y personal
It was close to shopping centers easy access to the expressways
Se hospedó 5 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

2/10 Terrible

Mark

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

4/10 Malo

Cliente verificado

Se hospedó 2 noches en octubre de 2019

2/10 Terrible

Rachel

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible motel 6
The place had roaches and smelled terrible . We had rented two rooms . Both was need in repair was supposed to be non smoking, but there was cigarette burns in the toilet seat behind the beds. The front desk have me freebeeze to spray and told us well it's old building that has bugs. When asked to change rooms didn't have but one. Also he killed the roach with his hands and asked why did we pull the bed out advised to check it out. Said they only clean behind the bed every 6 months My cousin room the lamp shade was torn up and light bug was out and the heater didn't work. When this was address to the front desk said it's not cold you be alright .
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Stephen

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Clinton

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Upped the price!! And rude
Rude check in lady, even though I showed her the email with price, she argued and said she could not change it to the price on the confirmation email. Then Invited me to leave if I did not like the new price. If I had not been so tired I would half. Likely some prostitution with a “handler” in floor corner room. First try at a room had no air conditioning, second had one but poor function-hot all night. Many cigarette burns on near every flat surface. Never again!!
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

AJ

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Cockroaches in the house.. AC was not powerful enough
Se hospedó 1 noche en agosto de 2019

2/10 Terrible

Kelly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Motel Hell
I paid for 1 week at Motel 6. First, my room was never serviced the whole week. No refill of soap or toilet tissue. Second, I had to take my dirty towels to front desk for exchange on Tuesday/Friday. Also, there was at least and inch of clearance under the front door which allowed every bug in the neighborhood to enter. I had to stuff a towell under the door to prevent unwanted visitors. Lastly, when I went to the desk and complained, I received plenty of apologies and excuses but nothing was ever done to resolve the issues. Other issues, tub drain was backed up, toilet wouldnt flush, and all the linens had cigarette burns.
Se hospedó 7 noches en julio de 2019
Respuesta de Brand Experience Team, el 30 ago. 2019
Hi Kelly, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Excelente

Hugh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2019
Respuesta de M6, el 11 jun. 2019
Thank you

4/10 Malo

JJ

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Staff was really friendly and acommodating. However, long term residents kept us up most nights, and worse on the weekends. Heat/air was broken, no fridge. Staff did, however, take our concerns into considerationa and addressed them. Good for passing through, but not a long term stay.
Se hospedó 7 noches en mayo de 2019
Respuesta de M6, el 20 may. 2019
We are very sorry for your trouble.

2/10 Terrible

Alicia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dont stay there
They have bugs and they are very rude if u don't wear your shoes inside your socks will get black
Se hospedó 2 noches en abril de 2019
Respuesta de M6, el 6 may. 2019
Sorry for the trouble

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and cheap i like all staff but need more smoke rooms
Se hospedó 1 noche en marzo de 2019
Respuesta de M6, el 27 abr. 2019
Thank you for your review

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bathroom was not clean tub so stained didnt even use shower,phone in room didnt work,big hole beind door all hDhd fixed it with was toiet paperwithtape holding iton.tv was stati half channels did not work.lady at front desk wouldnt evencalme acab.i wouldnt sta again for anything
Se hospedó 1 noche en abril de 2019
Respuesta de M6, el 3 may. 2019
We are very sorry for your trouble. This situation is being addressed personally

8/10 Bueno

julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de M6, el 26 mar. 2019
Thank you

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Its been really expensive and I don't know what to do after Sunday. I'll be homeless but I thank yall for the good price. And God bless you all.
Se hospedó 3 noches en marzo de 2019
Respuesta de M6, el 26 mar. 2019
Thank you for staying with us. Good luck to you

6/10 Aceptable

Alexandra

Se hospedó 1 noche en marzo de 2019
Respuesta de M6, el 17 mar. 2019
Thank you for the review. Hope you come back and stay with us again in the future

6/10 Aceptable

Scarlett

No le gustó: Limpieza y condiciones de la propiedad
Not that good
It was ok, carpets feel sticky for some reason and the rooms smell weird. Some of the outlits don’t work. The fridge in the room smelled like rotten food. No shampoo and the towels were like rags. The girl at the desk was very rude like she hated her job. You can hear EVERYTHING in the room next to you. The only thing good about my stay was how me and my boyfriend made it fun
Se hospedó 1 noche en febrero de 2019
Respuesta de M6, el 27 feb. 2019
We are sorry for any inconvenience that you had with your stay. Please give us another try as we are working very hard to improve our property and remodel to fix any and all issues that are being brought to our attention. I'm sorry we don't provide shampoo as that is an amenity that is not required to have in our rooms. Again I am sorry for any inconvenience. Thank you..