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Opiniones de OYO Hotel Morton/East Peoria I-74

2 out of 5
OYO Hotel Morton/East Peoria I-74
128 West Queenwood Rd., Morton, IL

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 43 de 196 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 39 de 196 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 36 de 196 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 196 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 196 opiniones" "

6.0/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.6/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Avoid if possible
Use only in case of emergency, the hotel is old and poor maintenance regimen whatsoever. The bright side is they offer a mini fridge in the bedroom

2/10 Terrible

kwadwo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

LaTisha, Ottumwa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a nice stay, staff was kind. The room though had a couple small problems; like the light next to the bed didn't have a switch so it couldn't be used, and the plug in above the microwave didn't want to stay plugged. But all in all a great stay.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Tim

No le gustó: Limpieza y servicios
No one was there to check me in when I arrived. I waited 3@ minutes and went to a different hotel and demanded a refund.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

marcus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great quiet stay
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Rick

Viaje de negocios
No le gustó: Servicios
The heat/A/C was malfunctioning. The electric socket by the bed was loose and not working and loose. There were no other close outlets to plug in my Cpap. There was hair on the facilities in the bathroom . While in the shower, a staff member came and asked if I was checking lout late and it was just 10 AM. Checkout was 11AM. I have never had that happen before!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dewi, el 8 dic. 2023
We are sorry to disappoint you, Rick! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

10/10 Excelente

Shirley

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room is very clean and staff are friendly
Se hospedó 1 noche en octubre de 2023
Respuesta de Noah, el 6 dic. 2023
Thank you for your appreciation, Shirley! We hope to give you a consistent service every time. Regards, Noah

10/10 Excelente

Roxann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Are tome here has been great the house keepers are very helpful an the front desk man is very helpful and kind
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Donna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk person was easy to get along with and a hard worker. The beds were very comfortable and I had a nice nights sleep. Other than the towels being a little dingy, everything else was very nice. * The front desk person had the cutest golden retriever ever and it made me smile. Im a huge dog lover and was very excited to see it. "
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 6 dic. 2023
Hi, Donna! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Roach infested bed bath refrigerator but friendly
Se hospedó 3 noches en octubre de 2023
Respuesta de Joey, el 6 dic. 2023
Apologies for the inconvenience caused, Hi! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Joey

8/10 Bueno

Miguel

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Pretty standard, quiet hotel. I wish the bathroom had a fan ventilation. Vending machines didnt have water.
Se hospedó 2 noches en octubre de 2023
Respuesta de Barbara, el 6 dic. 2023
Hello, Miguel! Thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Barbara

4/10 Malo

Kieyra

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Place is falling apart
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Azari

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room I had was infested with roaches! This was my first and last time booking a dirty hotel that was not worth $65. Never again!
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara, el 6 dic. 2023
Hi, Azari! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

10/10 Excelente

Breanna

Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

jeff

No le gustó: Condiciones de la propiedad
it was cheap
carpets were filthy very dirty n dingy but i was only in room to sleep n i take my own sleeping bag n it was cheap
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ava, el 17 oct. 2023
Hi, Jeff! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Big Bargain. Nice place.
This is a real bargain. Refrig, microwave was unexpected at this price. Very large comfortable room. Very quiet. Easy to find. Comfortable bed and pillows.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ava, el 17 oct. 2023
Hi, William! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Ava

10/10 Excelente

Markeece

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim, el 11 sept. 2023
Hi, Markeece! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

6/10 Aceptable

Linda

No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty. I stayed for several days while house hunting and my room was never made up. I’m environmentally aware and don’t expect new sheets each day, but my trash cans weren’t even emptied. There were bugs, panels of the hallway dropped ceilings missing, exposing plumbing in the ceiling. Electrical not behind drywall — conduit, just screwed to the wall. The tv remote had the plastic cover over the batteries missing. They just replaced my towels when I left the used ones outside the door. I found recently that even the lowest of budget hotels, now appear to be clean with generally on trend decor. This was an exception. Maybe their other locations are fine, but I won’t return to this one.
Se hospedó 4 noches en agosto de 2023
Respuesta de Eva, el 11 sept. 2023
Hi, Linda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Eva

2/10 Terrible

Ruth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DO NOT TRUST THIS BUSINESS! WILL FRAUD YOUR CARD!
I cancelled my room because it was seedy, the business STILL tried to take the full payment from my account which resulted in my card being tagged for FRAUD. So here I am, 7 hours from home with no way to access my bank. Awesome! On disabilty and broke. Do NOT trust this hotel! If there was lower than 1/2 a star I'd give them -100. Be vigilant folks...
Se hospedó 1 noche en agosto de 2023
Respuesta de Joey, el 11 sept. 2023
Sincere apologies, Ruth! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey

8/10 Bueno

Jessie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My partner and I had to leave our apartment for a few nights because of a mold situation and the owner and staff were very accommodating and friendly. 2 out of the 4 nights we re-purchased the room that morning. The owner was kind enough to let us have the same room, no questions asked. The only complaints I have are the TV service and internet were slow. Wonderful hotel and excellent stay overall.
Respuesta de Eva, el 11 sept. 2023
Hi, Jessie! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Eva

2/10 Terrible

Lloyd

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
You get what you pay for, we just needed a place to sleep. The bed was comfortable. The door was not secure when closed and locked. Room smelled of cigarettes, then we discovered roaches when we awoke. DISGUSTING. Never stay at an OYO again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara, el 11 sept. 2023
Hi, Lloyd! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 Malo

Glenn

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Eva, el 11 sept. 2023
Hi, Glenn! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva

6/10 Aceptable

Lisa

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Lacy

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Wont ho back found a needle in my eoom sheets was dirty had a plumbing problems water was ted coming out the faucets and the king size bed was hard
Se hospedó 1 noche en marzo de 2023
Respuesta de Maria, el 12 abr. 2023
We are sorry to stay turned out to be an average one, Lacy! We have checked the reviews and the problems within our services that have bothered you, and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Maria

2/10 Terrible

Sonya

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was dirty and smelly and had roaches. Ill never go back there.
Se hospedó 1 noche en febrero de 2023
Respuesta de Ava, el 2 mar. 2023
We are extremely sorry to hear about this, Sonya! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am used to staying in hotels that are not in the highest tier or probably don't even make it on a scale to be rated and I have never stayed in a place this bad. My husband went to check in, took forever, and came back reeking of tobacco smoke. We parked, entered the hotel-we did not need a key to enter and then the smell of smoke about knocked us over. Entered our room...I would definitely say that it was a non smoking room but the smell of smoke was still very pervasive in there and we and all of our stuff reeks. I killed two cockroaches within five minutes. There was no secondary locking system on the door. We stayed because it was late, we were exhausted, and didn't want to try to find another hotel. The bed was comfortable though. I think if it hadn't been for the stench it would have been fine but they should not advertise as having any non smoking rooms.
Se hospedó 1 noche en octubre de 2022
Respuesta de j, el 20 oct. 2022
Apologies for the problems you had, We have made a note for your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kate

6/10 Aceptable

Priscilla

Viaje de negocios
No le gustó: Servicio y personal
The place is honestly a dump but I needed a place to crash for the weekend so it served it’s purpose. The person at the front desk was mean.
Se hospedó 3 noches en octubre de 2022
Respuesta de k, el 20 oct. 2022
We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Kate

8/10 Bueno

Jason

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Stayed here for the Morton Pumpkin Festival. The room was an early eighties decor and a broken recliner in the corner. The bed was a bit hard. But I was here just to lay my head fro a few nights. The manager was an absolute gem. I needed tea, because my stomach doesn't handle coffee well. He went into the back and pulled tea from his own reserve and gave it to me. This was the icing on the cake for great service.
Se hospedó 2 noches en septiembre de 2022
Respuesta de j, el 20 oct. 2022
Hi, We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Kate

2/10 Terrible

Don

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible, never stay there again.
Se hospedó 1 noche en septiembre de 2022
Respuesta de k, el 20 oct. 2022
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kate

8/10 Bueno

Rojane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We got what we paid for. Things may have been outdated & not many amenities, but it was clean & the staff was Very friendly & helpful!! If youre looking for just a place to lay your head for a good price, this is it!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Jane, el 6 sept. 2022
Hi, Rojane! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Jane!

2/10 Terrible

Richard

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
The air conditioner was not working correctly. There were cockroaches in the room.
Se hospedó 4 noches en agosto de 2022
Respuesta de Arthur, el 23 ago. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 Terrible

Casey

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was nothing to like. The property was absolutely filthy and unsafe.
Se hospedó 3 noches en agosto de 2022
Respuesta de Ammy, el 19 ago. 2022
Hi, Casey! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

8/10 Bueno

William

Le gustó: Servicio y personal
somewhat run down and old but a good price
Se hospedó 1 noche en julio de 2022
Respuesta de Ammy, el 17 ago. 2022
Hi, William! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Aceptable

Tanya

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The shower curtain was quite dirty with mild and the rooms smelled quite musky. The was a strong smell of smoke in the hallways.
Se hospedó 2 noches en julio de 2022
Respuesta de Ammy, el 23 jul. 2022
Hi, Tanya! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

6/10 Aceptable

Janel

Se hospedó 2 noches en junio de 2022
Respuesta de Christina, el 26 jun. 2022
Apologies for the inconvenience caused, Janel! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Christina!

6/10 Aceptable

Ivan

Viaje de negocios
Okay place for the price.
Room was okay, better than I expected.
Se hospedó 1 noche en junio de 2022
Respuesta de Ammy, el 11 jun. 2022
Hi, Ivan! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

6/10 Aceptable

crystal

No le gustó: Condiciones de la propiedad
A place to sleep thats it
Lamp was broken. Only had 1 light besides half a bathroom light. Only 1 available outlet that was behind the mattress so had to pull that off bed so i could plug my phone in. Smoking room with no ash tray. No hair dryer, no in room coffee pot.
Se hospedó 1 noche en mayo de 2022
Respuesta de Simon, el 29 jun. 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice motel
Nice motel. Good price. I'll stay again.
Se hospedó 1 noche en mayo de 2022
Respuesta de Jane, el 23 jun. 2022
Thanks for rating us, Mark! Your review made our day. We hope to delight you with our services. Regards, Jane!

6/10 Aceptable

Hubert, Norwalk

Le gustó: Servicio y personal
No le gustó: Servicios
In the midst of renovation. Noted water temp was not very hot (tepid to barely warm)
Se hospedó 1 noche en mayo de 2022
Respuesta de Jane, el 19 may. 2022
Hi, Hubert! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

6/10 Aceptable

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Got what I paid for
It was okay for a 2 star hotel. Older property with older fixtures. Basically clean. Service was adequate in regard to room cleaning. Lack of plug ins was disappointing. It was quiet. For under $50 a night, it was a good value. No frills. A single coffee pot in the lobby.
Se hospedó 3 noches en abril de 2022
Respuesta de Ammy, el 3 may. 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

4/10 Malo

Kevin, Kansas City

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The bed and the chair in room were nice. There was a odd smell to motel. The carpets had seen better days and there rolls for replacement piled in hallways. The cost in room was low but so was the maintenance on rooms.
Se hospedó 4 noches en abril de 2022
Respuesta de Joey, el 3 may. 2022
We are sorry for the inconvenience caused to you, Kevin! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

8/10 Bueno

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was grateful to find a smoking room, seems like a long time since that was possible
Se hospedó 1 noche en abril de 2022
Respuesta de Cheshta, el 20 abr. 2022
Hi, Richard! Thank you so much for writing the review and rating us positively. We will make sure you have an amazing experience on your next stay. Regards, Ivy

4/10 Malo

Kory

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022
Respuesta de Ammy, el 3 abr. 2022
Hi, Kory! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

10/10 Excelente

william

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my room Bathroom was great Thanks for a great night
Se hospedó 1 noche en abril de 2022
Respuesta de Jane, el 3 abr. 2022
We are happy to see you liked the stay, William! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

2/10 Terrible

Braxton

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2022
Respuesta de Ammy, el 19 mar. 2022
Hi, Braxton! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Ambria

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2022
Respuesta de Ammy, el 6 mar. 2022
Hi, Ambria! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Amelia.

6/10 Aceptable

Johnathan

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 5 noches en enero de 2022
Respuesta de Cheshta, el 31 ene. 2022
Hi, Johnathan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Bill, el 20 ene. 2022
Thank you for rating us highly, David. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Bill

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Jane, el 20 ene. 2022
Hi, David! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Jane!