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Opiniones de Berjaya Hotel Colombo

4 out of 5
Berjaya Hotel Colombo
36 College Avenue, Mount Lavinia

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 24 de 99 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 99 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 99 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 99 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 99 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

6.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Tuan

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Its value for money. Ideal for an individual or family who wants to relax and have a good time without much pressure on the pocket. If they need to keep customer attraction hotel need to work a bit on the maintenence
Se hospedó 3 noches en marzo de 2024
Respuesta de Maheshika, el 29 mar. 2024
Dear Valued Guest,Thank you for your encouraging comments regarding your stay in our hotel with valuable suggestions. We are delighted that you had a memorable and pleasant holiday. We look forward to warmly welcoming you as our loyal guest for your next holiday visit to our hotel.Management of Berjaya Hotel Colombo

6/10 Aceptable

Lingson

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Old property , pictures on the website are deceptive , rooms are small, furniture is old , bathrooms are not in good condition , it’s not value for money … convenient place for a night to sleep , nothing else .
Se hospedó 1 noche en enero de 2024
Respuesta de Maheshika, el 29 mar. 2024
Dear Valued Guest,Thank you for your 3-star review, and we apologize for any inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo

4/10 Malo

Corey

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff at the hotel Berjaya are the highlight of the place. Everyone is so friendly and eager. Nikita was especially helpful at her job, and as a translator for the rest of the staff, she is a true gem. The rooms, although a bit dilapidated, are nice. The AC was very good. Everything could use some maintenance and a fresh coat of paint. The showers could use some careful attention, but they weren't the worst I have seen. The matresses need replacement, I had bloody springs in my back all night, but again, for the cost, it's not unreasonable. The wost part of the whole stay was probably the food. Food safety isn't taught or practiced. Food is half warmed in chafing dishes, not properly held at standard temperature, and although the flavor is good, the quality becomes questionable after you taste it, leaving you with a rumble in the gut and literally caused me to vomit. Although the cooking staff is extremely helpful and excited to serve you, it doesn't make up for what they are serving. Access to the beach is grand. Just watch the trains, and if you don't like the sounds of crows, you should probably stay elsewhere. Overall, our stay was pleasant. It feels like this used to be a grand hotel 20 years ago, but like the place was bought by owners who only stuff their pockets and aren't worried about reinvestment into their property. The wonderful staff definitely deserve better, and the hotel itself which isn't too far gone to save, deserves better as well.
Se hospedó 1 noche en febrero de 2024
Respuesta de Maheshika, el 26 feb. 2024
Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We seriously considered your comment to take appropriate action to address the issues concerned accordingly, as we pay special attention to ensure that our guests are totally satisfied of our service. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo

4/10 Malo

Corey

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.
Respuesta de Maheshika, el 26 feb. 2024
Dear Valued Guest,Thank you for your review, and we apologize for the inconvenience caused to you during your stay at our hotel. We seriously considered your comment to take appropriate action to address the issues concerned accordingly, as we pay special attention to ensure that our guests are totally satisfied of our service. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Once again, we seriously apologize for the inconvenience caused to you due to the concerned issues.Management of Berjaya Hotel Colombo

10/10 Excelente

Bibi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Wasantha, el 12 dic. 2023
Dear Valued Guest,Thank you for taking your valuable time to extend your review with full score. We are delighted that you had a memorable and pleasant holiday with us. You are warmly welcome back at our hotel when you will next plan your holiday.Management of Berjaya Hotel Colombo

8/10 Bueno

Judie-Faith

Se hospedó 3 noches en diciembre de 2023
Respuesta de Wasantha, el 12 dic. 2023
Dear Valued Guest,Thank you for valuable guest review and hope you had enjoyed your stay with us. You are warmly welcome back at our hotel when you will next plan your holiday.Management of Berjaya Hotel Colombo

2/10 Terrible

Isuru

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible experience. Place is old and dirty.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Wasantha, el 12 dic. 2023
Dear Valued Guest,Thank you for your review, and we apologize for any inconvenience caused to you during your stay at our hotel. We hope you can consider and give us another opportunity to replace the negative impression with a more positive one. Management of Berjaya Hotel Colombo

10/10 Excelente

Fareha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service and big rooms
Se hospedó 10 noches en julio de 2023
Respuesta de Wasantha, el 4 ago. 2023
Dear Valued Guest,Thank you for your wonderful review about your stay, and we are delighted that you had a memorable and pleasant holding at Berjaya Hotel Colombo. You are warmly welcome back at our hotel for your next holiday as our special loyal guest.Management of Berjaya Hotel Colombo

10/10 Excelente

HEMANTHA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en diciembre de 2022
Respuesta de Berjaya Hotel Colombo, el 22 dic. 2022
highly appreciate your five star rating for our property and look forward to seeing welcome you again.

2/10 Terrible

Sivanathan

Se hospedó 5 noches en octubre de 2022
Respuesta de Berjaya Hotel Colombo, el 22 dic. 2022
would like to be in touch to hear your experience for improvement.

10/10 Excelente

Kokila Dushmantha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
2
Se hospedó 4 noches en septiembre de 2022
Respuesta de Berjaya Hotel Colombo, el 8 oct. 2022
Thank you for rating us with five stars and hope to welcome you soon with Berjaya Hospitality.

10/10 Excelente

Emil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service from the entire team during these challenging times. The customer service and the food were excellent. Thank you all.
Se hospedó 4 noches en julio de 2022
Respuesta de Berjaya Hotel Colombo, el 15 jul. 2022
Dear Guest, Glad to hear that you had a very pleasant stay and we would like to welcome you back at Berjaya Hotel, Colombo

8/10 Bueno

chanu1993, Frankfurt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is good. Reasonable price and a decent place. Closer to beach and main road too. So good for a traveler.
Se hospedó 1 noche en febrero de 2020
Respuesta de Kirthi Wickramasinghe, el 28 feb. 2020
Greetings from Berjaya Hotel! Thank you for your valuable time on reviewing us. We are extremely happy that your stay with us met the expectation of yours. Should your travel arrangements bring you back to Berjaya Colombo and we are hoping to welcome you back soon. Thank you.

10/10 Excelente

Steve, Seychelles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property and it's staff are all excellent for the hotel price, big and clean pool, close by the beach, secure access to the beach. Breakfast was great, food was great. Close to Colombo city, you can take bus, touk touk, taxi at a very cheap price. Had a very nice time
Se hospedó 7 noches en enero de 2020
Respuesta de Kirthi Wickramasinghe , el 10 feb. 2020
Greetings from Berjaya Hotel! Thank you for your valuable time on reviewing us. We are extremely happy that your stay with us met the expectation of yours. Should your travel arrangements bring you back to Berjaya Colombo and we are hoping to welcome you back soon. Kirthi Wickramasinghe Owner's Representative

10/10 Excelente

Nuwan, Sydney, Australia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unbeatable value for money. Amazing pool (including kids pool). Attentive and very polite staff. Great buffet breakfast. Larger King beds (largest bed I've seen in a hotel). Whole hotel is in need for a huge renovation, it has seen its best days, you can see signs of aging pretty much everywhere you look but I think we will highly unlikely get the same price after such renovation hence my review score based on the price I paid and the value I've got. It's an amazing stay and we all had a blast.. Highly recommended..
Se hospedó 1 noche en enero de 2020
Respuesta de Manager, el 7 feb. 2020
We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Berjaya!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
I thought it was under par for the price. Staff generally ok, one especially bright and helpful concierge who went by the name Brito. The buffet spread for lunch and dinner were very forgettable. Most nights i just caught an uber out to wherever i fancied. Good Uber service in the area. Every street was busy. A 12 minute ride can take anywhere upwards of 30 minutes.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Manager, el 7 feb. 2020
Thank you for taking the time to pen down a review on Berjaya Hotel. It was indeed a great pleasure, having you staying with us. We have taken note of your comments and are taking necessary action, to correct all

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y condiciones de la propiedad
Nie wieder! Alter Kasten!
Der Auftenthalt hier war echt enttäuschend. Das Hotel ist in die Jahre gekommen und wird lieblos geführt. Im Garten am Pool liegen alte, defekte Liegestühle herum. Vieles ist schmutzig und eklig. Das Zimmer war von der Grösse her okay, wirkte aber auch unfreundlich und heruntergekommen. Unbedingt ein paar Euro mehr in die Hände nehmen und im Mount Livinia absteigen! Dort war ich zum Lunch, was sehr schön war. Ansonsten würde ich sowieso empfehlen, den Aufenthalt in dieser Ortschaft so kurz wie möglich zu halten. Sie bietet nicht viel Tolles...
Se hospedó 1 noche en noviembre de 2019
Respuesta de Management, el 12 nov. 2019
Dear valued Guest, We sincerely apologize, for the short-comings from our end. We have taken note of all your comments and recommendations, and will ensure that; the same will be given close attention and immediate steps will be taken for rectification. We are also thankful to you; for taking your time to write a review. We value all our guest feedback, especially those which leave room for improvement as we use it as a platform to create better guest experiences in the future. At last but not least, I would like to mention to you that; it was indeed a pleasure, having you staying with us!

4/10 Malo

Perviz

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Never again
Very tired hotel, in need of urgent renovation. Staff were very nice. Room was not cleaned to minimum requirements, Pillows smell, dirty clothing items left behind from previous female guest in my room and stayed there for 3 days until I had to mention it. The pool and sea view was nice however there is a noisy train line between the pool and the beach. you have to cross a dirty path in order to walk across a bridge to get to the beach., this takes too long . this noisy train seems to pass very frequently all day and night so not good for light sleepers. The chefs are not trained for western evening dinners and I had to send 2 main courses back to the kitchen. Just to emphasise this, I have never sent a single dish back to the kitchen in my whole life, this was the first and second time. Im sure the local dishes are fine though. The Mount Lavinia Hotel is far superior and only 15 mins walk away. I walked there every day for dinner and relaxation, this would be my preferred hotel if I ever return to Columbo. This is not a 4 star hotel in any way, I would give this a 1 star personally. This has been my experience, the hotel and cleanliness are poor due to lack of investment, the staff are fantastic though.
Se hospedó 4 noches en octubre de 2019
Respuesta de Management, el 12 nov. 2019
Dear valued Guest,  It's unfortunate that your stay had to be graded with an "Average rating" due to your experience during your meals time at the restaurant and regard to the room amenities. We take this opportunity to extend our sincere apologies for the experience encountered during your stay with us. And we have taken necessary steps to ensure that all Food and Beverages (including service); are given close attention. We value all our guest feedback, especially those which leave room for improvement as we use it as a platform to create better guest experiences in the future. We are also thankful to you; for taking your time to write a review. Hoping to see you back at Berjaya and serve you better!

8/10 Bueno

Sivanathan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Management, el 12 nov. 2019
We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Berjaya!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place.rooms are in avarage .overall this is a good location even though rates are bit high.reccomended
Se hospedó 1 noche en septiembre de 2019
Respuesta de Management, el 12 nov. 2019
We are really thankful to you, for taking time to write a review, about your stay with us. Having you staying with us; has been great pleasure. We hope to see you again at Berjaya!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Front office and restaurant staff were very helpful, friendly and treated us well. Dinner in the restaurant was good one day and the quality was poor the next day. Definitely needs improvement. We were happy to get driver accommodation. The condition apparently was poor including hygiene, where meals were served.
Se hospedó 10 noches en agosto de 2019
Respuesta de Gihan, el 24 sept. 2019
Dear Sir, We acknowledge with thanks your review. With best regards

8/10 Bueno

Mansoor

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
We were there for 12 days religious activities. Hotel in ok. But need to Improve
Se hospedó 2 noches en septiembre de 2019
Respuesta de Gihan, el 24 sept. 2019
Dear Sir, We acknowledge with thanks your review. With best regards

2/10 Terrible

Ah, columbia, MD

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible. Does not even have a proper hotel lobby. Hotel is run down and charges an exorbitant amount of money for a 1 star hotel.
Se hospedó 2 noches en agosto de 2019
Respuesta de Gihan, el 24 sept. 2019
Dear Sir, We acknowledge with thanks your review. With best regards

6/10 Aceptable

Robert David

Le gustó: Servicio y personal
Se hospedó 2 noches en julio de 2019
Respuesta de Gihan Ariyaratne., el 22 jul. 2019
Dear Guest, Warm Greetings from Berjaya Colombo. I would like to thank you for your valuable comment. Hope to see you soon.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent place to stay Great service and friendly staff special thank you for the restaurant manager he was very helpful and kind.. I enjoyed staying thanks
Se hospedó 7 noches en mayo de 2019
Respuesta de Lily, el 5 jun. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate your kind review which will be passed on to our Restaurant Manager as well. We look forward to seeing you once again in the near future. With best regards. Lilaani de Silva Reservations Manager

10/10 Excelente

Douglas, Melbourne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and modern hotel. The staff are so kind and have a genuine willingness to help. Great for hosting family in their function rooms for dinner and drinks. We did a couple of times of up to 40 people, great prices, the food is top quality. Stay here if you visit Sri Lanka.
Se hospedó 8 noches en mayo de 2019
Respuesta de Lily, el 2 jun. 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! First, we are indeed grateful to you having chosen once again our lovely Property for your stay when holidaying in Sri Lanka. We do appreciate your genuine and kind review regarding our Property and well noted that you had wonderful memories to carry with you. Shall pass on the message to our staff. We too loved your company and hope you have made it "Home away from Home!" We trust you will pass on the good message to your country people as well. Thank you once again and hope to see you in the near future. With warm regards. Lilaani de Silva Reservations Manager

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y servicios
Se hospedó 3 noches en mayo de 2019
Respuesta de Lily, el 26 may. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We acknowledge with thanks receipt of your review. With best regards. Lilaani de Silva Reservations Manager

4/10 Malo

Cliente verificado

Se hospedó 2 noches en abril de 2019
Respuesta de Lily, el 3 may. 2019
Dear Sir, We acknowledge with thanks receipt of your review. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en abril de 2019
Respuesta de Lily, el 3 may. 2019
Dear Sir/Madam, Warmmest Greetings from Berjaya Hotel olombo! We do appreciate your review regarding our Property. We would very much want to find out your name in order to get-in-touch with you personally. With best regards. Lilaani de Silva Reservations Manager

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ありがとうございます
Se hospedó 5 noches en abril de 2019
Respuesta de Lily, el 8 may. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We are indeed pleased for having selected our Property as your place of stay when in Sri Lanka. Many thanks for your review. We trust you will come again and stay at our wonderful Property. With best regards. Lilaani de Silva Reservations Manager

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en abril de 2019
Respuesta de Lily, el 3 may. 2019
Dear Sir/Madam, Warmmest Greetings from Berjaya Hotel olombo! We do appreciate your review regarding our Property. We would very much want to find out your name in order to get-in-touch with you personally. With best regards. Lilaani de Silva Reservations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its a nice hotel with friendly and helpful staff. It is right on the beach .
Se hospedó 7 noches en abril de 2019
Respuesta de Lily, el 22 abr. 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! We thank you for your kind review which is much appreciated. Thank you and with best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Nicklas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2019
Respuesta de Lily, el 20 abr. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We thank you for your review which is much appreciated. We hope to see you again at our lovely Property. With best regards. Lilaani de Silva Reservations Manager

6/10 Aceptable

SANKA

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
In experienced staff at checking... Location is good. easy access to beach.
Se hospedó 1 noche en marzo de 2019
Respuesta de Lily, el 30 mar. 2019
Dear Valued Guest, We thank you for your review with appreciation. We will fix the issue mentioned by you. With best regards. Lilaani de Silva Reservations Manager

6/10 Aceptable

Chandima

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2019
Respuesta de Lily, el 28 mar. 2019
Dear Madam/Sir, Greetings from Berjaya Hotel Colombo! We thank you for your review which is appreciated. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en febrero de 2019
Respuesta de Lily, el 3 abr. 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! It is with appreciation we acknowledge your review. We hope to see you again in the near future. With best regards. Lilaani de Silva Reservations Manager

4/10 Malo

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never again
One of the worst hotels I have ever stayed at. Room was average, bed was hard pillows were awful, bathroom not so clean. Food in the restaurant was very average. Train line is right next to the hotel and they start blowing the whistle at 5.30am! No water in the pool? Over the other side of the railway line is the bea h the only redeeming feature the hotel has.
Se hospedó 2 noches en marzo de 2019
Respuesta de Lily, el 11 mar. 2019
Dear Guest, We thank you for your e-mail. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. With best regards. Lilaani de Silva Reservations Manager

4/10 Malo

R, New York

No le gustó: Limpieza
The good; great location - 2 mins from the beach and 5 mins from the main road. Welcomed with a drink upon checking in. Hotel staff was friendly. Very flexible with regards to late checkouts. The bad; very dated property - smelly bathroom (smells like sewage), room floor should be mopped daily, needs updated electrical outlets, very spotty WiFi. Wasn’t made aware of late, loud parties at hotel. Pool wasn’t accessible during stay and no prior notice of this was provided.
Se hospedó 2 noches en marzo de 2019
Respuesta de Lily, el 11 mar. 2019
Dear Guest, Warmest Greetings from Berjaya Hotel Colombo! It is a pleasure to note that the location was great with easy access to the beach. Also the Hotel Staff was friendly and the Hotel was very flexible with late check-out. We're sorry you were unhappy with certain items - we'll work hard to fix the issue you experienced. Thanks for letting us know. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ett lugnt och prisvärt hotell med stort utbud
Om du vill ha en lugn och avkopplande och miljö med utmärkt service är Berjaya Hotel ett utmärkt val. Där finns tillgång till ett mycket trevligt poolområde och närhet till beach med restauranger med utsökt mat. Hotellet har dessutom egen bar och restaurang med buffé och a la carte. Deluxe-rummen är rymliga och komfortabla. Kan varmt rekommenderas för den som vill ha ett prisvärt och service minded hotell.
Se hospedó 5 noches en febrero de 2019
Respuesta de Lily, el 5 mar. 2019
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! It is indeed a pleasure and thank you very much for having chosen our lovely Property for your stay in Sri Lanka. Many thanks for your wonderful review which will really help us in getting more bookings to our Property. It seems for you it is "Home away from Home!" We look forward to your next visit to our lovely Property. With warm regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Walt

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019
Respuesta de Lily, el 8 ene. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate your good review received in spite of your busy schedule. We look forward to seeing you once again at our wonderful Property. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Helt ok hotell vid stranden. Gott om lokalbefolkning som utnyttjar stranden själva, många restauranger. Lokaltågen dundrar förbi då och då.
Se hospedó 8 noches en diciembre de 2018
Respuesta de Lily, el 6 ene. 2019
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! First, let us show you our sincere appreciation for having selected our Property for your stay when in Sri Lanka. Many thanks for same. We are pleased to receive your review about our wonderful Property and trust you will come again in the near future. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

tushan, Mount Lavinia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
God mat och trevlig personal som är otroligt serviceminded och gör allt för sina gäster.
Se hospedó 7 noches en diciembre de 2018
Respuesta de LILY, el 31 dic. 2018
Dear Valued Guest, With appreciation we write to thank you for the review. With best regards, Lilaani de Silva Reservations Manager

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en noviembre de 2018
Respuesta de Lily, el 1 dic. 2018
Dear Guest, Warmest Greetings from Berjaya Hotel Colombo! Many thanks for your review. We hope to see you again at our lovely Property. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Jodi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay in Mount Lavinia
We were looking for a hotel close to the beach in Mount Lavinia that did not cost a fortune. We found this classic colonial hotel with a staff that went out of their way to make our stay comfortable and enjoyable. We were able to navigate a complicated immigration process AND take walks and eat delicious dinners along the beach. We could not be more hapy with our experience!
Se hospedó 4 noches en noviembre de 2018
Respuesta de Lily, el 16 nov. 2018
Dear Valued Guest, Warmest Greetings from Berjaya Hotel Colombo! Many thanks for your wonderful review in midst of your busy schedules. We are very happy to note that you have really enjoyed your holiday - it sounds that you have made our Property as your "Home away from Home." We do appreciate you will come again in the near future to our lovely Property. With best regards. Lilaani de Silva Reservations Manager

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2018
Respuesta de Lily, el 26 sept. 2018
Dear Sir/Madam, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate the review given by you in midst of your busy schedule. We take all our guests reviews in good spirit whereby we work daily for excellence. We hope to see you back at our wonderful Property in the near future. Thank you and with best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
해변에서 가까운 편리한 호텔
해변에서 가깝고 음식이 대체로 만족스럽고 교통도 편리. 객실은 개선할 필요가 있을 듯. 수영장 양호 - 이용하기에 편리함
Se hospedó 1 noche en agosto de 2018
Respuesta de Lily, el 10 oct. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate your feedback regarding our Property and will definitely do our best to fix the issues raised by you. Thank you once again and hope to see you again at our wonderful Property. With best regards. Lilaani de Silva Reservations Manager

8/10 Bueno

Abby, Philadelphia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was fast, but I had to remind them about my welcome drink. The room is spacious, bathroom large and modern, and a fridge, tea, toiletries, and water were all in the room. Nice king sized bed, but a little too firm for my liking. Great view of the pool and beach from the balcony. Short walk to the beach and restaurant, which unfortunately didn't have everything on the menu. My 3rd night I went back but it was closed for a private event, and I was insensitively told to have dinner at one of the other restaurants on the beach. Hotel restaurant has ok food, seems like many foods are cooked in excessive butter. I placed my room service breakfast order on the door knob the night before, but nobody retrieved it so I had to call in my order the next morning. On the last day I was called to check out and had to remind them that I was entitled to 2 extra hours before check out. Comfy hotel by the beach, need to be a little more organized. Bellhop was very sweet and helpful.
Se hospedó 3 noches en agosto de 2018
Respuesta de Lily, el 17 ago. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! First, many thanks for having chosen our Property for your stay in Sri Lanka and with pleasure we admire the review about our Property. Thank you so much Sir, We are continuously working in order to improve ourselves and also taking in to account the facilities, service, refurbishing and training of staff. We will convey your message to our Bell Captain, Mr Brito who is an asset to our organization. We look forward to having you once again in our wonderful Property by that time all issues should be gone!. With best regards. Lilaani de Silva Reservations Manager

10/10 Excelente

Chathurka, Sri Lanka

Le gustó: Servicio y personal y comodidad de las habitaciones
Good for one or two to stay
Se hospedó 1 noche en agosto de 2018
Respuesta de Lily, el 8 oct. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! We do appreciate you having chosen our Hotel as your place of stay when in Sri Lanka and many thanks for your review. We look forward to seeing you again in our lovely hotel. Thank you and with best regards. Lilaani de Silva Reservations Manager

10/10 Excelente

Richard, Auckland Newzeland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb view .excellent atmosphere for relaxation ,and very friendly staff.
Se hospedó 1 noche en julio de 2018
Respuesta de Lily, el 23 jul. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! It is with indeed pleasure we note that you have selected our lovely Hotel as your place of stay when in Sri Lanka. We do appreciate the wonderful review you have written. We hope to see you again at our Hotel in the near future. With best regards. Lilaani de Silva Reservations Manager

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Ypperlig service, bra renhold, mye bråk fra tog
Servicen var topp, hjelpsomt og hyggelig personell. Rommet er fint og rent. Veldig mye bråk fra togene fra rundt kl.04.00 på morgningen til sent. Tog støyet ødela litt da det rista i hele hotellet når det kjører forbi og tuter hver gang de kjører forbi. Bra beliggenhet i forhold til Mount lavinia stranden.
Se hospedó 3 noches en julio de 2018
Respuesta de Lily, el 11 jul. 2018
Dear Sir, Warmest Greetings from Berjaya Hotel Colombo! Many thanks for selecting Berjaya Hotel Colombo as your place of stay/holiday in Sri Lanka and we do admire the kind review you had published. We wish to see you once again in our lovely hotel in the near future. With best regards. Lilaani de Silva Reservations Manager