Our stay was just ok. There were some minor issues that we didn’t raise at the time such as no hand soap in bathroom, we ran out of toilet paper the last day. I realize these likely would have been resolved if we said something, but since they were little things we let it go.
However after checking out we were requested to pay a cleaning fee for pets. They claimed our dog left so much dog hair they had to bring in extra cleaners and vacuum 3 times, wash the linens “several” times, and wipe down every surface, including changing air and furnace filters.
This was after only a 3 night stay. When I asked to see a billing invoice for the extra cleaning fees incurred, I was told they own their own cleaning company. I was also told I was charged this pet fee because I didn’t disclose upon booking that I had a pet, even though the property is listed as pet friendly. The property manager sent photos, which show some hair on the rug, their dirty baseboards, and a stain on their floor, not from us.
The house itself was just ok. The yard was fenced in, but the gate didn’t even latch, so a dog could easily escape. Also the grass was un-mowed and was about ankle high. There are houses in the neighborhood close by that are boarded up but a block or two away the houses are much nicer.
The stay here wasn’t bad but I definitely do not recommend staying here unless you want to incur excessive cleaning fees.