Opinión verificada
2/10 Terrible
Haci
27 ago. 2021
Le gustó: Limpieza
No le gustó: Comunicación
Don’t recommend it
The placement of the villa is not where it is shown to be on the map. The map on hotels.com shows it to be located in ornos city, but it’s actually placed way up in the hills! We complained about this and both the owner of the hotel and hotels were unwilling to do anything. And on top of that when making the reservation it says the money won’t be taken out of your account and that you will pay at arrival, this is not true. They charge half of it several months before and the rest a month before. And when making the reservation it says there is free cancellation till 13th august in our case, but when reading the fine print after making the reservation it says 29th June or July. And again hotels and the owner was not willing to help.
And the room doesn’t look as bright as the pictures suggest, there’s one window and the sun barely lights up the room , except for an hour or two in the morning.
Se hospedó 5 noches en agosto de 2021