Imagen general

Opiniones de Waverley Hotel

3 out of 5
Waverley Hotel
4 High Street, Nairn, Scotland

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 95 de 351 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 130 de 351 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 351 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 351 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 351 opiniones" "

8.4/10

Limpieza

7.8/10

Servicio y personal

8.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

ELENA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady who runs the place is sweet and lovely.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Ona

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Alojamiento con encanto en plena centro, Denise, su anfitriona es amable y te hace sentir como en casa. Nairn cuenta con una playa preciosa y varios sitios dónde comer.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2019

8/10 Bueno

x

Le gustó: Limpieza y servicio y personal

4/10 Malo

Peter

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Sharon

Le gustó: Limpieza y condiciones de la propiedad
We had to ask about the parking and we had to park behind the church. There was limited dining we had to eat elsewhere. The continental breakfast was limited but the poached eggs on toast was good, the bar wasn't open. It took a while for the hot water to come through the shower. It needs to be updated but overall the stay was good.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Geraldine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a lovely stay at the Waverley hotel, Denise was very attentive, the room was spotless, as was the dinning area. We had a lovely breakfast this morning all prepared freshly by Denise. Would definitely stay again and would recommend.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Greg

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Beverly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I did look around the area. It seemed to be an older part of town. I was just there over night. The lady that looked after me during my arrival and breakfast was terrific. It was a pleasure to talk with her. She brought me a delicious breakfast and my eggs were just the way I like them.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Erika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant stay!
Our stay was pleasant overall. Hotel owner is lovely and very kind. Breakfast was great.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Anne

No le gustó: Servicio y personal
Comfy bed but nothing else!!!
Well the bed was comfy!!! Never saw anybody. Keys left on a shelf. Room 6 - upstairs. No lights and no direction to room numbers. No hot water for the shower in the morning. Choice of sugar and milk for a hot drink. I left the key on the same shelf.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

David

Viaje de negocios
No le gustó: Servicio y personal
I booked this property at 10am and arrived at 7:15pm. When i arrived there was no one to process my booking for 15 minutes and when she did arrive she told me that she wasn't expecting me and after some "back n forth" she admitted that she had been too busy to check her booking system with Expedia and had given my 2 rooms to "walk ins". So there was no room available for me and my colleague. There was no remorse or apology from the waverly. Because of this hotel, I had to spend the next 90 minutes sat outside the waverly on the phone to Expedia to resolve this. Expedia managed to find me 2 rooms 75 minutes away which meant we arrived at our room at 10:30pm with no food available and having to be up early as we were so far away from the location we needed to be at, so no time for breakfast either. To say this establishment had a negative effect on my day would be an understatement. I wont make the mistake of trying to book the Waverly the next time I'm in Scotland
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Marty

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome place to stay in Nairn.
Check is a bit tricky only because Denise is busy doing all jobs at her hotel. Just be patient, you’ll find her in the hotel somewhere. She is a very sweet, hard working, beautiful host and she’ll do everything to make you stay pleasant. Would definitely stay again if in Nairn again. Great location.
Se hospedó 3 noches en septiembre de 2023

2/10 Terrible

Ismail

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Alan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Been to Nairn twice this year and on both occasions have stayed at this unique hotel. The style of the building has character and the hostess Denise makes you very welcome indeed so friendly and approachable. Had many a great conversation with Denise and she also provides a fantastic breakfast in a lovely dining room setting. Here we are already looking forward to our next stay.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Kamal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Robert

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cindy

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Comfortable bed. Great breakfast.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

IDE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Angela

Se hospedó 2 noches en septiembre de 2023

4/10 Malo

AMANDA

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Disappointing
At check in we were handed 2 sets of room keys from a biscuit tin. No paperwork checked etc. We booked 2 ensuite rooms with Kingsize bed and a single bed. We got one room correct and the other was 2 single beds and a broken camp bed. When i queried our booking, this was dismissed and we were told thats what's available. The guest house is old fashioned with a musty aroma. It appears its a one man job from checkin in, monitoring, cleaning and cooking. The bar was closed throughout our stay but the children did get to play with the pool table. Breakfast was lovely but there is a lengthy wait as its cooked drom scratch by one person. Parking is outside and its not free during peak hours.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked it all
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible visit
Upon arrival at the evening of the booking, I was told there were no rooms remaining (this is despite having booked and paid in advance). I showed my booking confirmation and my passport to the lady at check-in, to which she responded "oh I recall seeing this but we have no rooms available so you'll have to go somewhere else." Given that we arrived in the evening, all other hotels in the town were fully booked...
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Lesley

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Mehdi

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Merci Denise
Nous avons été accueilli par la charmante Denise. Une dame serviable, agréable et souriante. La chambre était superbe et propre. Elle propose des petits déjeuners excellents
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a lovely family stay here for the Nairn Highland Games. It is a lovely clean and comfortable hotel. Friendly owner and nothing a problem. Highly recommend.
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Clare

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Brian

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Shona

Viaje de negocios, Viaje en pareja
Le gustó: Servicios
The hotel had lots of character and is ideally situated. There are lots of stairs to reach reception and the rooms.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Angeline Maessen

Viaje familiar
Le gustó: Limpieza y servicio y personal
Wij verbleven hier 2 nachten voor onze rondreis in Schotland. De check-in verliep niet zoals wij gewend waren, onze kamer was voor 3p klein maar van alles voorzien. Goede verzorging door gastvrouw Denise. Echt schots ontbijt. Hotel (maar ook meerdere plekken in dorp) konden wat onderhoud gebruiken
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

stephane

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

colin

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
great rooms and service
great rooms comfy bed denise was a great host this hotel is great and its quiet unlike others so def would stay again
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Martin

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
A quaint hotel rdn by Denise who was perfect in assisting with any queries. Does a lovely breakfast too!
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Ove Knut

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastisk
Det reneste hotellet i ferien. Og det billigste. Gammelt men hyggelig. Hun som eier det er veldig trivelig og ordner det meste selv. Anbefales
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Danny

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Juan Antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Waverly has considerable old-world charm. It is in quaint downtown Nairn, a beautiful village with astonishing beaches and wood trails, and a fifteen-minutr train ride away from Inverness. Denise, owner and manager, is delightful. Totally recommended.
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Nicoleta

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So i don't really know where to start... i get that the building is old but the rooms could fo with some renovation. Also, there is no lift available in the hotel so i had to carry on the stairs my 2 years old and luggage to the very top floor....as for the clealiness of the place i was disgusted...dust everywhere, bird poo on the curtains and window sill....also in certain areas of the hotel there was a strage smell like dust combined with mould and something else i couldn't really figure out what was. Also no proper heating in the room just a small electric radiator that was leaking oil.... Regarding the breakfast i can't comment as we never stayed for it, but to be fair i would never eat from a place like that.... also paying over £100 for one night to stay in that is a joke.... Overall the experience was terrible.....i will know for furtire to certainty avoid this place....
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Annelie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mycket rent och fräscht hotellrum. Trevlig personal. Got frukost.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel looks a little dated and tired from the outside but the room was good with a very comfy single bed. The breakfast was very very good as was the host Thank you
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Gary, Burton on Trent

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Nice location, handy for Inverness Airport (good trade off between distance & cost), good availability of shops & eateries nearby, a bit dated but clean and comfortable, very welcoming and friendly hosts
Se hospedó 1 noche en junio de 2023

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Danette

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Valerie grant
Denise was super friendly and very helpful let us book in few hours early very accommodating The room was spacious and had everything we needed large bathroom and large shower over all very happy with our stay would definitely be back
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Trevor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023