While the home was adequately cleaned and had some nice touches upon arrival, my experience with Vacasa was far from satisfactory.
The lack of air conditioning made it almost impossible to sleep comfortably, as the noise from the waves was constant and disruptive. This issue was compounded by the fact that the unit was uncomfortably hot, even with fans running.
To make matters worse, Vacasa scheduled a refrigerator delivery during our stay without proper notice. We were awoken from our sleep by a delivery person who entered the unit without our consent. The delivery took over an hour and a half, causing significant disruption to our day and vacation. During this time, their representative laid all of the blame on us for the situation, and we felt like we were being treated unfairly. Despite being promised compensation and multiple attempts to reach out to them, we were still waiting for a response at the time of this review.
I found Vacasa's representatives to be unhelpful and unsympathetic to our situation, with a complete lack of consideration for its guests. Based on my experience, I would strongly caution against booking with this company in the future.
While the home itself had some positive attributes, overall, my experience with Vacasa and this property was disappointing. I hope that by sharing my experience, others can make informed decisions and avoid the same frustrating and disappointing situation.